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Hasn’t worked in a long time
Use to work. Can login on website, but not app. It’s been like this for months and the developers have yet to fix the most basic thing. I like to check their limited flavors often, but this app is now completely worthless.otter1408
No Apple Pay
Why even have an app if I can’t make an account using Apple or use Apple Pay?JustAnotherK8
Rewards disappear and don’t work
Their “rewards” program never shows how many free items you actually can redeem them for. They “points” expire periodically in a way that seems intentionally unclear so people won’t be able to use them in time. If you get an email with supposedly free cupcakes for your birthday, good luck actually redeeming those, especially with snippy unhelpful store employees.Show lessA112816
Typical lousy American design.
This app won’t all payment with a credit card without a US Zip Code. American gate keeping.cCanucKk
Unreliable- Login creation issues and not properly federated
Not well maintained.
Reset password- app says no user exists.
Create a new login and it won’t because despite choosing a store and birthday, the selections don’t “stick”.
This is a UX fail with poor quality review.SAHpro
Getting worse by the version
Perhaps just get rid of it … 🫤Crytik
This app is awful
I've used a lot of poorly designed apps before but this one takes the (cup)cake.
Nothing is intuitive, it logs you out constantly, and heaven forbid you have a reward to use because it won't let you.
It does have no problem treatment payment methods/card info though. Which goes to show where the priority is.
This app has been cr_p for years and nothing is done to improve it.Show lessMjl0794
Don’t waste your time order on the web
It’s a sad app. Every time you use it you have to sign in. It’s not very intuitive. It’s hard to figure out how to change the date. DON’T WASTE YOUR TIME!!Gary49er
Not working
The app just stopped working, I can’t log in or reset my password. I’m super bummed about it because it worked perfect before.Kiaa iPhone 12
💗💗💗
Love this placeNonalanalgona
