Does the job but so slow
The loading time for this app ranges from fast to infuriatingly slow to the point you’re about to troubleshoot your internet connection. Doesn’t seem to be any pattern to it..
Easy to use app
The app works great for me. I can easily view WODs, review prior results, and sign up for classes.
I appreciate the new attendance information. It provides an easy comparison of my attendance from week to week and month to month.
I appreciate the new attendance information. It provides an easy comparison of my attendance from week to week and month to month.
Unreliable
Most of the time the app shows the ‘Z’ and doesn’t load. I have the same experience on multiple devices. Need to uninstall and reinstall to make it work again. Very annoying. Okay functionality when it finally loads though.
Rainbow wheel
The bouncing logo when trying to open reminds me of the rainbow wheel, something is happening but I have no idea what that is besides the logo zooming in and out. When it does finally open, its too bad the app can’t remember last location viewed. Well I guess for two days now all I have is a logo animation on repeat, so i can’t get in anymore. When the app works, it’s not too bad, slow, but I really only need it for two things then i exit, every time I have to use the app, if i forgot to check something and have to go back in, I don’t look forward to the whole process of starting from the beginning again.
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Response from developer
Hi there, Thanks for sharing your feedback on the Member App. Please contact our Support Team directly at help@zenplanner.com and/or 866-541-3570 and we'll be able to help you get back into the Member App with normal functionality!
Does The Job
Password requirements are more intense than my internet banking. Sometimes app shows loading symbol but never opens. Logs me out every time it does an update. Does the job, just a bit glitchy now and then.
Would be good if it actually worked
This app would be awesome if I didn’t have to keep deleting and downloading the app just to access my Gym’s timetable. Sometimes it doesn’t even load at all if I download it again. So frustrating!
It’s ok
When this app works it’s good. What I don’t like is having to reinstall the app over and over. And it’s almost impossible to have a decent password that can actually be memorized since I’ve had to change it 3 times and the rules for a password is ridiculous.
Terrible app, not user friendly
Terrible app it’s not been designed to make a customers life easy. I’ve managed to sign up to the same thing twice, and no idea how to turn off auto renew.
The design of the app couldn’t be any worse if you tried
The design of the app couldn’t be any worse if you tried
Performance and Logging In
Firstly - too slow! Please fix the start up performance of this app.
Secondly, every time I clear my phone memory or don’t open the app for a while it logs me out.
Finally, please try and integrate Touch ID so we don’t have to remember log in details for something which should take me half a minute of my day.
Secondly, every time I clear my phone memory or don’t open the app for a while it logs me out.
Finally, please try and integrate Touch ID so we don’t have to remember log in details for something which should take me half a minute of my day.
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FAR TOO SLOW TO START UP - SORT IT OUT
FAR TOO SLOW TO START UP
SORT IT OUT
RIDICULOUS
SORT IT OUT
RIDICULOUS
