Leave a Review Goldie
Military Time?
Honestly, I love this app! Extremely user-friendly, both for me and my clientele. My only issue is that when clients get confirmation messages, their appointment times appear in military time. I have corresponded with a representative from Appointfix several times, but he was unable to solve it. He initially thought it was the main settings on my phone, but it was not. The app has updated multiple times since our conversations, but this issue still persists. Maybe I’m missing something?Show lessUp,down glitch
Rubbish
I’ve been using this system now for about a year without any real problems. For the past few weeks I’ve been noticing customers turning up that I’m not expecting. Today had 3 turn up for the same appointment 😡 When it first started happening I put it down to my own error. However I have today looked back at all my confirmation texts that I send out at point of booking and they’ve all been given appointments and received texts. For some reason they have then disappeared leaving available slots. I run a very tight schedule as it is so this has caused me major issues. My advice would be not to bother. I’m going back to paper. ABSOLUTE RUBBISH. Had to give 1 star when actually it doesn’t deserve any.Show less🤗🥰👍❤️
Developer Response
I am sorry to hear about your experience with the app. To further investigate your case, please send us the details of the issue to our email address: support@appointfix.comLOVE THE SAPP!
Love this app so much! So easy to use! Love it love it for my clients! ❤️❤️❤️RAYYY2xo
Developer Response
Yeeey. Thank you so much for your review ❤️Life Saver For Single Chair Hair Salon!!
I have had ONE no call, no show client in 3 years of using this booking system. I absolutely love how easy it is to use and that I am able to book my clients anywhere, anytime! My absolute favorite part is the custom reminders and follow up texts that are automatically sent and I don’t need to lift a finger. It gives my salon a very professional feel and my clients love it. I recommend it to all of my stylist friends!Show lessAETucker
I have had this app almost a year-
I find it okay most of the time. Things that need to be addressed:
1- There Should be separate columns for different stylists/workers.
2-The app owner should be notified immediately when they run out of their monthly allowed messages.
3- Messages that are sent asking if the client “wants to join and accept SMS messages” should not be apart of the plans allowed messages. This née feature has caused me to go over and have to buy more messages.
4- There should be a plan that allows you more then 500 messages a month. Buying more every time you run out gets costly.
Finally. It’s okay- it’s a basic appointment app. I feel like i would have benefited from a more detailed app but now my entire client base is inputted into this app it would be very difficult to cancel this membership. But it def needs some work.Show lessjessicapbarber
Great for beginners!
I like that it gives you a little tutorial almost for how to work the app. There’s TONS of detailed options available. It’s a little confusing at first but I’ve been using it to schedule my bi-weekly clients that I clean for and I’m LOVING IT! The only thing I wish it had is that it was a little easier to navigate the actual calendar. I wish I could zoom out and zoom in easier if that makes sense. I also wish the texts to send to clients allowed for more space in one single message rather than breaking it up into several messages. That’s a bit annoying but besides those little bit picky things, it’s great for beginners!Show lessChels0007
Developer Response
Thank you for your feedback. We are taking into consideration your suggestion for future versions of the app.Great app
I recommend this app 100%. It is user friendly, not too expensive (also has a free version) and they fix every bug in a small amount of time whenever there is one. I’ve been rocking with this app ever since starting my business and would not get any other booking app. Suggestion : it would be great to have a function where clients can leave a deposit when they book. Thank you!Show lessKathiaa_Qu3en
Developer Response
Thank you for your feedback!:) The payment option will be available in the app in the upcoming months.Appointfix
I am using Appointfix for my clients schedule. This is so user friendly that I am enjoying using it. I strongly recommend anyone who requires a schedule setup to use Appointfix as this is less costly compared to other softwares and very user friendly.
Arogya Massage Therapy Clinic.arogya massage therapy
Game Changer
Ever since COVID happened, the amount of clients that I can see in a day is reduced and it is more important than ever that I avoid missed appointments/no shows due to clients forgetting their scheduled appointment times. This is where Appointfix has been a game changer. The instant notification when appointments are scheduled and the 24hr reminders have been just the answer to remind clients of scheduled appointments and gives me time to book cancellations with the 24hr notice. Since I started using the app, I haven’t had the problem of “no shows”. And the customer service is exceptional. I reached out via email about a problem I was experiencing with messaging and heard back from Danielle in customer care in 12hrs. The time I was given for correction of the problem was accurate and I was kept in the loop throughout the process. I really appreciated the speedy response and resolution... it’s icing on the cake!!Show lessmsbigs
Developer Response
Thank you so much for your fabulous review! 😊Perfect for Showing Real Estate
Showed our entire portfolio all last year with very few cancellations. Super easy to use features REALLY helped me stay on track. My office was also easily able put appointments on my phone app while I was driving or on a showing! I love all the new color shades for services that just came out! The color codes helped me to set up my day most efficiently when dealing with extremely tight time constraints. It also works with my Google and Outlook Calendars so that I can sync appointments from various sources.
The auto text reminders are AMAZING! (I highly recommend the Ultimate version because you can really customize your automatic texts.) With this feature, my appointments knew I was there for them; while at the same time, preventing no shows! In addition, I was able to keep detailed notes on each person’s preferences while scheduling the appointment with them over the phone. This app kept me on point nearly 100% of the time! It is the best tool ever for busy professionals on a tight schedule. I’m very much looking forward to another year using Appointfix!!Show less#1REAgent
Developer Response
WOW. We are so happy to hear you enjoy using Appointfix. Thank you so much for your kind feedback!:)
