Leave a Review Indego Bike Share
Unethical billing practice.
I subscribed for a month because my gf wanted to use their service. The company ended up continue to charge my card monthly for services that I never used. The company’s practice is somewhat unethical considering that I never received any email receipt from them suggesting that I was still paying for their monthly subscription. I just downloaded the app trying to cancel my subscription. What’s worse is I cannot find a way to remove my credit card information from the app after cancelling my subscription. Be careful when signing up for this service.Show lessfyuan136
Trash app. Complicated rental system
They made it harder and more expensive to rent bikes. You have to pay $12 for a full 24 hour pass now, you cannot just rent short term.
Tried to rent a bike, paid the $12 and stood at the disgusting crusty kiosk with a filthy touch screen waiting for a confirmation code and. I thing ever came, had to walk away and walk home after paying $12Show lessMm7746
Please add all size bikes
Bike was wiggley or maybe it’s because it been a while lol any way PLEASE ADD CHILDRENS BIKE,I want to go out now but my daughter doesn’t have a bike as of now.User Lady
Hidden fees
Charged my account over 50 dollars in e bike and over time fees for a ride the was an hour and 13 minutes. I called and got it refunded but I would’ve never gotten it back if I never reached out. It also caused an inconvenience because money was tight at that time. Used to love going riding with my girlfriend on these bikes, but now I can’t trust it. I might not be so lucky next time. Time to get my own bicycle, won’t be using again.Show less31.jay follow me
Nothing is loading...
downloaded app after a year or so of not having it (i used to have a $15 monthly subscription) because i wanted to take a ride downtown and nothing shows up.
no docks, bikes at docks, nothing.
not sure what’s going on with app but it’d help if knowing if a station had bikes or not instead of potentially wasting time walking to dock.Show lessKirbana
Useless
Downloaded latest version. Doesn’t show any docks or bikes. Fix your appAdamN25
So cool
Fun, Fun, Fun. I had a awesome experience so far so good I am a new member, getting set up was fast and easy. Just like this app!!!👍🏾Jmichelle03
Decent utility app
Basics are all here. Stable, mostly intuitive. Chat history nice. No problemselziard
Easy and FUN!
The bike share program is awesome! Super easy to use. I saw so many things in Philly on my 30 minute bike ride. I've just downloaded the app and look forward to using this method of transportation on a regular basis going forward. Thank you!CMThomp
Lost Item
I've been using this service for about a year now, easily accessible with three docks within two to three blocks of my home. I misplaced my keys, they were left in a docked bike. Instead of the user calling the company they hand them off to some law enforcement in University City.
I'm writing this review to be very clear, if you find an item on a bike please call the company. Do not hand over someone's property to a stranger they be local authorities or not. Everything is digital so it's easy for the company to trace everything and they can find who's item it is. Very inconsiderate, I lost my keys just think if you lost your keys?! Use better judgement Philadelphia is a major metropolitan area the keys could have been anyone's. The customer service just blew me off after while. Like we found the person, he handed off your keys so oh well.Show lessConfectious86
