Leave a Review Metro Bike Share
Not connecting with Tap card
Unable to connect to Tap card in my phone’s wallet. Trying to login to my Tap account via Metro Bike app and it is unable to process. The mobile web age redirects to the app. Seems like there’s no way to move past this bug, please fix. You can easily buy a short term pass but I don’t want to do this since I have a Tap card already.Show lessseptember1864
Login with Tap not working
Please fixSakaJapaCali
Biking
Absolutely love how the app works as well as technical support that organization provides in case of any difficulties. Also, saw that all the bikes are sanitized and cleaned. Overall very impressed with the service and support.MurikM
Best way to commute downtown
LA becoming more bikable city every day. There is no way to beat the rush hour traffic then taking a bicycle from LA Metro Bike share station.
Also the app runs smoothly with a hiccup. Try it for yourself.McRyach
Good Bike Share program with a good app.
Works great! Happy with the improvements they have made over the year I’ve been using it.kkost
Amazing! 🤩
My car was stolen a few weeks ago 😱 and these convenient and easy to use machines have all but saved my entire commute!!!! 🚲 super easy to use, very well maintained and one of my favorite parts of the day!endlessnameless314
Ok (when it works)
The app is very glitchy. Bikes will not release from the dock but register you are renting them… Bikes won’t register being returned and they will try to slap you with late fines. The quality and quantity of bikes is very poor as well. It’s really unfortunate for the consumer that there are no competitors because they get away with providing a consistently bad product.Show lessRTyler1234
TAP bugs are NOT fixed
An update from four months ago was supposed to have fixed the bug when signing into a TAP account. It did not. In-app support was majorly unhelpful, ignoring my comments about the issue I was having and constantly redirecting me to buy a pass, while offering no suggestions to sign into my account.
When unlocking a bike in the app, you must log in every time. If you can’t log in, you can’t use the app to unlock the bike. Well, I purchased my pass through the LIFE program using my TAP account meaning I need to use the TAP log in. When I enter my user name and password, the sign in redirects to a missing page on the metro bike website. The constant error message of 404 page not found and nowhere to go from there other than back to the log-in page to start over, and still not be able to log in, renders this app unusableShow lessGymnastjenna19
Can’t log in
Page won’t load after inputting credentialsa the nnie
Don’t do it
You’ll be spending time later trying to get your funds back that they take without permission and no contract.runnergurl
