Leave a Review Metro Bike Share
Trash app
Doesn’t work. Took all my information and then bugged out on payment. Tried to use the local machine with my credit card and it was equally garbage. Do not recommend.Steven Hamren
Reallly !!??
I don’t even know where to start. Y’all really charged me almost 2 thousand because I didn’t return the bike in it’s place like I was in a hurry that’s why I used your bikes. I just wanted to take my puppy to the hospital who is fighting for her life right now. I left the bikes parked outside the hospital and left really late from the hospital thinking nothing would happen if I left it there I wasn’t even thinking I just wanted to save my puppy which I didn’t even have money to pay for her to stay there. I’m only 19 I don’t even have that type of moneyShow lessvchineho
Are they listening?
After reading the reviews, I’m not going to waste my money on you, Metro.
Also, I saw that these bikes go about 17 mph but I was wondering about the distance. A reviewer stated that they got less than a thirty-minute ride, so, unless you’re close to a station, you’re screwed. So not cool.Majestic Spirit
It’s good
Checking out bikes is easy if you have a pass and there’s links to call or text customer service. There should be a refresh button because to refresh you have to quit the app and reopen it. You can also use kiosks if they’re available.richface03
Do not use these bikes
My boyfriend and I were trying to rent some bikes in Venice and ride them to Santa Monica since it was dark and cold out so we tried renting these Metro Bikes. It kept declining our cards BUT WAS TAKING THE MONEY OUT EACH TIME. We both got charged $51 and our banks reported it as fraud and closed my boyfriends card so he can’t even use it anymore until he gets a new card. Do not ever use these bikes because they will take your money. Horrible experience.Show lesstaylorgulick
Not worth it save your money
There are hardly any bikes available and they are poorly distributed. Good for one time ride if going somewhere less than 30 minutes away and close to a bike station otherwise save your money. Membership is worthless because finding a bike is extremely hit or miss and you get charged an extra $1.75 or some rubbish like that for every minute you go over the 30 minutes. Good idea, poor execution.Show lessKalesea42069
Apple Pay
Will you add Apply Pay option to make easier to purchase passes!Erik Babakhani
Worst bikeshare app ever
Ive tried to rent a Metro Bike three times now and have yet to be successful. You need a physical Tap card to start and then need to link it to the Metro Bike account. That should be easy enough, but the data never seems to make it from one app to the other so you get bounced around between apps without ever being able to unlock a bike. Super frustrating.Show lessLA-SD8
Did an app developer troll the city of LA?
It’s as if somebody purposely created the worst possible bike share app possible. Nothing works. Its impossible, never gets you to the simple end point of unlocking a bike and makes you download more useless apps. Comically bad.Big Time Joeeeeee
Scam
Just doesn’t work. Will i strict you to create a profile and add money but won’t let you get to a point to release a bike. I promise you, If you download this app you will lose money and leave frustratedGlamlifefandenco
