Leave a Review Metro Bike Share
Mapage
Why oh why does the map show freeways but does not show train and bus lines??Walltar
Waits
The worst app I’ve seen so far. Complicated scheme and after going through all steps it’s still not working. Turned my LA trip into hell. Never ever going to use this “transport”.kiddostyle
Very misleading
Was given the impression i would be able to use my tap card to unlock the bike but when i called i was told that they want you to buy another card and make payments and pay on it or some dumb messDblMaurice
Terrible experience
After being bounced back and forth between the website and the app I was unable to even understand how I was supposed to use a bike. Given there’s a template for this with other apps already it’s amazing how wrong this app gets it.imbaffled
Do not bother using!
This app is design to lose patient. Whoever design the process does not know what people want to purchase. It is really difficult to handle and to get to work. I couldn’t set up my account in order to use it. Please don’t use this trash app.mikecastro05
Garbage
Wow. This is what our tax dollars are going towards? My parents are in town and we thought it would be great to use these bikes. After 30 frustrating minutes trying to understand how this app works, we decided to walk instead. As an app designer myself I’m amazed at how confusing it is to unlock a bike. It’s as if the Metro designers worked hard to make it especially difficult.Show lessArmstrong310
Can’t unlock a bike from the app
Many steps involved—the app is really just a map, which is confusing. Makes you use a second app, and even that demands you log in to your TAP card. Even with a registered Tap card, still can’t get a bike — it insisted my registered Tap card wasn’t registered with Metro Bike, though there is no page to do that on. Bizarrely difficult, multi-app process that never even had a solution.Show lessquail
Clean app
Great visuals. App is easy to navigate with no unnecessary buttons/icons.
Suggestion: please add bike paths on map so we can refer to single map to navigate.Rinai15
Service on fliek!
They're remarkably responsive via the support messenger, and if you call you get a human on the second ring. LA nailed this metro bike program, really hoping they expand it into Hollywood!Rokyoursoks
Page Keeps Redirecting
I'm just trying to read the help section before I rent a bike but I can't even do that when the app redirects me the second I open the page. It responds as if I clicked an ad, when I clearly haven't. Seems like a deal breaker until they fix that.Solstice_
