Leave a Review Nanit
Want to love it, but hating right now
In the beginning I couldn’t sing enough praises about this system. It brought me such ease and comfort knowing my daughter was actually still breathing once I moved her into her new room and crib. I read some bad reviews involving connection issues before I purchased, but thought the good outweighed the bad on the reviews. Now I’m wishing we had stuck with a regular monitor that actually stays connected all night. My husband has issues literally everytime I’m gone at work with connectivity and troubleshooting doesn’t always fix it. Going into a room and unplugging the monitor every night and messing with it and resetting is a real pain when your baby is sleeping and you’re trying not to wake them. The other issue is traveling with your Nanit. Just don’t. They make it sound super easy and while they have the stand to make it travel friendly- you’ll most likely have issues connecting to a wifi network at a hotel/airbnb etc. I tried for hours and no amount of restarting/resetting/unplugging would work. I wouldn’t waste your time or money purchasing the travel stand for that reason.
I really wanted to love Nanit- but at this point the juice isn’t worth the squeeze. Hopefully this review helps other parents who might be on the fence whether to purchase. We wish we hadn’t.Show lessMajorlymlb
Use to work do not recommend anymore
I used the Nanit for close to a year with no issues. App was fantastic and so was the camera, put postpartum anxiety at ease. This was until recently. 3 months ago an update went out and the app has been absolute garbage since. If my or my husbands app closes out or crashes when we re open it the feed back sound and background noise is loud enough to blow our phone speakers out. On top of that the live feed lags severely and disconnects reconnecting with no audio and no alerts for baby crying. The only thing that fixes these issues is if the app crashes or we close it on our phones we have to delete the app and re install it-nightly.
I contacted customer service several times: sent them screenshots and video recordings of what was happening. Customer service insisted it was an issued with our wifi. None of our streaming services TVs or computers are having an issue but to give them the benefit of the doubt we had our cable provider come check it out and they say we are running up to speed. Nanit still insists it’s our issue and not their app. I was lucky enough once to get a rep who said she disabled something causing the issue but when the newest update went through the issues started up again.
All this started when they implemented “allow local network connection”
This is my only child but if I was having another one I would NOT recommend Nanit anymore.Show lessNoryxi
Developer Response
9ae16a6ff2c4849ca06d9fab54893f04a1f0bf57We are sorry you are experiencing these issues. Our support team will be happy to investigate this and work on a resolution. Please contact them at 1-866-696-2648 or help@nanit.com.Great to use for newborns, new babies up to 1 year, wish I new this sooner
It has been great to use for our newborn up to 1 year, no doubt everything bells and whistles (night mode, sleep mode wave sounds and other sounds, two way talk, easy to control form phone, the sleep monitoring and the sleep wrap to monitor baby’s oxygen). No other one has been comparable for this newborn infant stage. Another baby on the way and we debated getting a second camera for nanit but way to expensive not worth it and that’s because once one baby gets mobile and moves around or is toddler, and u want camera u can rotate in and around room remotely, nanit is not for you, trust me, so we will keep nanit for newborn and get different camera for older child. As far as I can see I can’t find now that is as good as nanit but also pan/ tilts with the camera… there are better priced remote rotate two way talk cameras that work really well, but nanit is not it for toddlers. I wish they would make their camera tilt/ pan mode, because once toddler starts moving around ur Going in there and repositioning camera all the time or if u have a babysitter u can’t remotely reposition camera :/. However I do recommend nanit for newborns.Show lessalmina lutka
We love Nanit, when it consistently works!
The Nanit has many great features that not all baby monitors have. For example, we love the sleep insights and stats on how sleep latency compares to other infants the same age, tips on how to help baby fall asleep on her own, etc. The notifications work well and promptly let us know when the baby is moving around or making noise, and we love how you can adjust the sensitivity.
The downside: with more complexity comes more room for error, I guess—in some places we’ve visited, we simply can’t get Nanit to connect, even when not that far from the internet modem. Currently, our Nanit loses connection periodically so we don’t get consistent and continuous data from each night. Not sure if it’s related to the connectivity issues, but occasionally it counts the second nap as the start of the night and doesn’t seem to register that our baby was up for another couple hours after that nap ended (skewing her data for the night and across nights- such as bedtimes and how much time she spends awake in the night). In the grand scheme some of this is relatively minor given the main function being met most of the time (we are generally able to monitor our baby) but we wish it were more consistent and would expect a bit more reliability given the reputation and price of the product.Show lessDralyss
Nanit helps us all get sleep!
As a new mom with postpartum anxiety, I found myself checking on my baby constantly to see if she was breathing. It was making it so that I would start to fall asleep but startle awake being scared she wouldn’t breathe if I wasn’t watching her. After she was three weeks old, the sleep deprivation started kicking in, and my anxiety was getting worse so we bought the nanit to try to help relieve some of my symptoms. The first night with the nanit was my first night being able to sleep! It was nice being able to have the app open on my phone so that I could just open my phone to see if she was breathing instead of having to get out of bed to go put my hand on her. She’s now 3.5 months old and we’ve never had a false alarm, and have always had accurate reports from the nanit. Also, it tells us when she’s moving or if she’s making noise so if we are in another room and she’s napping in her crib, we can go get her! The only thing I’d improve is being able to have a monitor for the nanit so that I don’t have to keep the app open on my phone. Sometimes when she’s sleeping, I want to use my phone while still having it open on a baby monitor. Best purchase we’ve made though!Show lessMusic Millenium
It’s perfect
We have the Nanit Pro and got both the free standing stand (used when our daughter was still in her bassinet) and the wall mount (used over the crib). We also have the travel stand. We literally use the Nanit every night wherever we are. I love the built in white noise option (as opposed to having another machine) and flip it to the birds sound in the morning as the rise and shine sound. I love that it tells you the temperature and humidity level and allows you to set alerts so you can ensure your child is sleeping comfortably. I love how easy it is to add caretakers to your account. We’ve added grandparents, nannies/ babysitters (and easily removed as appropriate), and even visitors whose babies napped in our daughters crib.
We subscribed to the sleep insights. It’s also been really insightful to see in aggregate how our daughter is sleeping, daytime and nighttime. The sleep tips are super helpful as they are tailored to what Nanit is observing. Obviously the algorithm isn’t 100% accurate but it gives way more information about our daughter than I could have ever imagined.
Nanit also compiles adorable “memories” like a collection of morning pick ups. Very fun to watch months after the fact.
All in all, super glad we went with the Nanit and have been delighted with every aspect of our experience. Strongly recommend.Show lessJaneLexington
Don’t hesitate, do it! Best decision ever!
We had the old school baby monitor, no video, with our first child. They are 5 years apart and when we found out we were expecting our surprise baby, we decided for peace of mind, we would invest in the Nanit. There are so many other options out there that are good, but Nanit was by far the best. I travel a lot for work and being able to check on my baby from literally ANYWHERE in the world is pretty incredible. I also love the breathing wear options they have to give you that piece of mind while you are sleeping. If their breathing is off or they stop breathing altogether, you will get an alert on your phone that you cannot sleep through. It sounds like a weather alert or an amber alert and just sounds off until you turn it off. I also love how they keep up with milestones and they provide tips based off baby’s age. I tell all my friends and family who are expecting. Peace of mind, doesn’t come with a cost. It’s an investment for peace filled sleep and lots of precious memories you will capture with it. Do not hesitate any longer. Do it. Buy it. Buy the whole bundle. It’s worth EVERY PENNY!Show lessLinz B- Mom of 2
Great baby monitor!
No more having to worry about the batteries getting low or fuzzy images. We are all pretty good at keeping our phones charged and the image is very clear even in the pitch black. I really like that you can have multiple people signed in to the account on all of our smart phones, this way, mom, dad, the nanny, whoever is home, they always has instant access on their personal device. I also like that it keeps track of when baby is put in the bed and taken out. It also gives you advice on how to be consistent with the sleep schedule, and so many other helpful tips. It is so much more than just a baby monitor. I used this monitor for many years at somebody else’s house when I worked as a nanny. When I got my own and had some connectivity issues, their customer service was a breeze to work with. They sent me a new camera right away and were very friendly and helpful. Never going back to any other old school monitors.Show lessjEANb3an
Peace of mind and security wrapped up into 1 camera
Baby cameras are wild in cost and abilities - it was really daunting to decide which camera to go with - I picked Nanit because of the phone interface, night vision, and breathing feature. Since having a nanit camera, I have recommended one for all new parents. I love every feature - I can check on my baby from anywhere when they are in the crib. Traveling anywhere with the camera is a huge peace of mind. I can set up babysitting friends and family with the camera. I love the quality of the image and the breath feature is honestly the most treasured feature - postpartum, I could sleep without fearing about SIDS. I had a second child and purchased another camera. There’s a split screen feature that is amazing- I can see and hear my kids at the same time, or if one is napping, just use their monitor - no need to have both on. I don’t know about having 3+ cameras - however, I’m sure Nanit could share those details. I do, however, adore the cameras and the technology - this was the right purchase for me.Show lessA sleeping momma
Best product for the $$$
We got the Nanit as a gift when we had our first baby in May. Being a first time parent comes with massive amounts of anxiety, restlessness, paranoia and cluelessness, but the Nanit helps with all of that. I can constantly go in the app or leave the app running all night long to check on my little one to make sure she is ok. Best part? The notification ping of the Nanit telling me “there was movement detected in the crib”, allowing me to see when my baby wakes up or even starts crying. I love the fact that I can continuously check on my baby whenever I want with the app. And that’s not even the best part. Within the app, the Nanit team analyzes your baby’s sleep pattern and tells you helpful advice everyday based off how the baby slept the previous night on how to get a better nights sleep. It will also analyze the babies sleep pattern for the entire week/month. Wait, there’s more. As your baby grows, the Nanit follows track of how old your baby becomes and even sends you a reminder that hey, “Today, baby is X months old”as a little happy birthday note. Based off how old your baby is, his/her Nanit will give you extremely helpful advice based off of your babies age and what to expect. The Nanit literally grows with your baby and ends up knowing more about him/her than you do. Moral of the story, get the Nanit, especially as a first time parent. 10/10 would recommend!!!Show lessstorm favara
