Leave a Review Nanit
Not great
It would probably be 3 or 4 starts at least if they didn’t completely make most features useless without subscription. When I think of insights I think of it tracking over time events during the night or nap times, and giving insight into patterns. Instead when you’re not paying and your free trial expires, it seems the notifications are worse and doesn’t track anything. The video quality on ours that is now almost a year and a half old isn’t great and pales in comparison to Eufy 2k camera (not baby camera). It does have white noise, but we still use Hatch, and the talk back feature is fairly pitiful, compared to the Eufy. While it’s nice having the Wi-Fi baby camera when one of us is away we can still see our child sleeping, but when we traveled it struggled terribly to connect to other Wi-Fi networks. I think we would’ve been better with a dumb system and our normal pan-tilt Wi-Fi camera.
I’ll also really dislike the new Santa hat on the app for winter, not all of those that use the app celebrate Christmas, and it just feels very unnecessary. Put a snowflake, or snowman. The Santa hat is religious iconography.Show lessLA Saxo Prof.
Would not recommend
I honestly hate this system. The main problem is that the app constantly goes into a buffer state. During the night I’m supposed to be able to rely on this app to ensure the safety of my baby but there have been a few times where she’s managed to get a blanket wrapped around her head, she’d be crying so bad, and I’d have no idea because the app was actually buffering during those instances. I have perfect wifi and service, the buffering is not due to being able to connect. I’ve restarted the internet to the Nanit many times and right after it would continue to buffer. The fact is on more than one occasion I could have lost my baby due to this apps buffering. Sometimes when you have the noise on background mode, it’ll just cut off for no reason. My solution to that is I must sleep with my phone on and on the app just to make sure I won’t miss the sound cut off. Not only does that ruin my phone over time but it also affects my sleep since I have a bright screen in my face all night. Along with the buffering the video and audio stream also lags. It has lagged as long as up to 2 mins and 42 seconds before. Which as parents we all know that’s more than enough time for anything to happen.Show lessI foofoo
Developer Response
We do apologize for your experience with the Nanit system. If you can please contact our support team at 1-866-696-2648 or help@nanit.com they can further investigate.The peace of mind is worth every penny.
We were really hesitant about purchasing this but ultimately decided to give it a shot. This is so above and beyond our old camera that sometimes I really wonder how we survived without it. The camera and sound quality is amazing, the motion and sound detections are customizable, the sleep insights are SO helpful, and I cannot stress enough how much I love that I can just move the camera from the wall mount to the regular stand as needed and see the baby wherever I need to.
Recently our baby had his first real illness and I was nervous about leaving him alone in the crib, but also didn’t want to ruin sleep training progress. So we busted out the sleep band/pajamas since we hadn’t used them yet. It was such a nice added piece of mind to know that his breathing was being monitored and we would be alerted if anything happened. And it was no inconvenience to him wearing it either, it was just like any other pair of pajamas.
110% recommend to any parent. Whether it’s your first, second, third, or even 10th child. It’s so helpful.Show lesssmitchen
Super useful but wish the video data was free
We love nanit. We’ve been using nanit full time since our daughter was roughly 4 months old. The features and technology were unmatched compared to other baby monitors we researched. We really enjoy the features the app offers in terms of consistency in bedtime and videos of monthly pick ups it makes. The app connects easily to phones, tablets, and Alexa so we can check on my daughter any time day or night. We also love how sensitive the monitoring is in terms of sound and motion so we know every time she is awake so we can determine if one of us should check on her. It comes with a super cool band that wraps around smaller babies that monitors breathing and is very effective, also comes with a shorter travel stand making it super portable and easy to set up on the go. My only annoyance is if you want to keep your videos and (I guess your paying for data storage) rewatch them later or see how your baby is grown you’ve gotta pay for the features. It’s worth it to have videos of her but obviously isn’t necessary. Despite the added cost we would purchase this again and have convinced two friends recently to purchase nanit for their newborns and they love it as much as we do. Worth the investment and will definitely last for multiple kiddos and well into toddlerhood and beyond.Show lessLoBrown38
Terrible Notification ability, glitchy, lack of good messaging for errors
I have good internet signal but have always had issues with Nanit disconnecting. Furthermore, when my daughter does wake up the notifications are never loud enough for me to hear and as I’m on the move all the time and not looking at a screen or phone using it has been the only time I’ve missed my daughter waking. The Nanit has been a frustrating, and upsetting total waste of money and for me. Not only did I have to spend a lot of money to buy the monitor but they try to charge you a monthly fee. I wouldn’t recommend this monitor to anyone. Especially not for breastfeeding mothers with healthy babies who sleep next to the bassinet-the additional features for infants are likely to be overkill.
The worst thing about the app is that it never told me when there was a connection issue. It just showed me a previous picture blurred of the crib (so you think it’s working and loading. However the problem is that the loading sign never stops; It would do this even if it was unplugged instead of telling me there was no power, thus making troubleshooting very difficult.Show lessLauraloo157
Needs a disconnection alarm!
Yay they finally added a split screen!!!
-changing my review- I love this monitor but there’s some things that needs to be added. When I loose connection for any time over 5 min it should 100% have an alarm that you have to actually turn off saying that’s it’s disconnected. There’s nothing worse then waking up in the middle of the night to check the monitor only to find it’s disconnected and the notification from 2 hours ago saying to relaunch it. When I am asleep I do not a hear a little tiny ding, there needs to be an alarm that goes off so I know to fix it. I don’t need to contact for connection issues, I need an alarm to tell me if It has become disconnected so I can reconnect it. (I had pretty spotty WiFi through ATT and was loosing connection all through the night and it wasn’t picking back up, obviously ATT’s fault not Nanit bc I now have charter and don’t have this issue. But that doesn’t change my point that there SHOULD be an alarm alerting you to reconnect when it doesn’t do it on its own)Show lessHaleyNoelleG
Developer Response
Thank you for your feedback. Our CS team can help fix your connection issues. Please email us at help@nanit.com or give us a call at 1-866-MYNANIT. We're open 11am-9pm EST Mon-Fri & 12PM-9PM EST Sat-Sun.Peace of mind
The nanit monitoring allows me peace of mind at night knowing my child’s breathing and safety during sleep are being monitored. I like the accessibility on my phone as well to check on my child. The breathing wear swaddle needs improvement as it was not comfortable for my son in his early months which was a challenge. They breathing band worked for monitoring but we could not swaddle our child to use this feature. I used a snuggle me pillow in the bassinet with the breathing band around my son so he could be monitored. As my child grew the breathing wear sleep sacks have been perfect to keep my son comfortable and safely monitored. He is already growing out of the 12-24 month size at 17 months and he’s not a large child so I wish they would make larger sleep sacks so we can keep using the breathing monitor feature. The nanit sleep insights have been very helpful to guide and assist sleep improvements as my child grows. The nanit sleep schedule for each month is also very helpful for guidance on naps and nighttime sleep. Overall the Nanit has provided me with peace of mind, rest, security, and guidance.Show lessLulu Thomas
Nanit review
Fist time mom here- I really like nanit for the peace of mind of breathing pace and temperature/humidity gage. We were getting quite a few red alerts- when I sent the info to nanit they said that she may be too small and the camera may be too high to get an accurate read. With some back and fourth, they sent a mobile stand, free of charge, which has helped.
I wish they made other options for swaddles- they seem rather tight (she’s 10 pounds so not quite ready for the bigger size). We are trying a love to dream swaddle with the breathing band, which was recommended by a nanit team member.
our baby is over stimulated quickly, and we are working with her on her sleep.. needless to say we are very aware and and track her sleep. The data seems to be a little off- her times never align with the times that I have on the huckleberry app for when she is in her crib or how long it takes her to fall asleep. Our baby grunts and moves a decent amount while asleep, but the camera reads it as she is awake during that time.
We bought this because of the ability to see her breathing rate, which has been very helpful.Show lessmom264895
Not thrilled and a lot of bugs to be fixed
For the amount of money this monitor cost, I expected so much more. They should offer a compatible monitor so you don’t have to use your phone/tablet. The app glitches constantly- closing and opening the app back up sometimes works to fix it, but I have to unplug and plug the monitor back in about twice a week. Sometime we can’t get the sounds to turn on, sometimes it won’t turn off. Same with the nightlight. Sometimes when we turn the monitor off it turns off, about 40% of the time it stays on. There have been a few times where the sound is on, but neither my husbands or my phone is showing it’s on/playing and turning the camera off doesn’t fix it, so unplugging it is the only option. I’ve taken the camera off the main base to use on the small portable stand and the camera is very warm to the touch- mind you, the camera was off the entire day.
Don’t get me started on the price of the breathing wear and the fact the baby will grow out of it in a matter of months.
The breathing portion of monitor is the only reason we’re keeping it.Show lesshfbejejebd
Great app
It does everything it advertises that it does.
- The camera allows remote access (over the internet; we even let her grandmother check in) and you can limit features that different users can access
- The breath strip is wonderful and it provides peace of mind while not monitoring the baby
- Picture quality is generally fantastic
- Phone notifications are incredibly useful
There are some minor downsides worth considering:
- The breath strip is only monitored for the first year for free unless you pay for the monthly service after that (you generally won’t need a breath strip for a one+ year old, but I had assumed that was happening using camera hardware, and thus free, and it was hard to let go of the breath strip)
- Similar to the breath strip, you lose emailed metrics about sleep stats for your baby (we didn’t find these very useful, but I suspect many parents do)
- Both Nanit cameras that we have seem to register the room temperature 2-4 degrees warmer than it really is (presumably because the unit itself is radiating a small amount of heat) and at one point the base for our first camera apparently broke and registered 10-15 degrees warmer than it really was (Nanit replaced this under warranty)
- The developers have not yet enabled the app to work on ARM-based Mac computers, which should be easy to do and it would be convenient for people working from home to be able to useShow lesspickypg
