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Great system and app
It's an amazing system that does convert a single zoned house into multi-zone. It works as advertised.
I would like to see some additional controls added like minimum temperature per puck and maybe even a simple child lock.Sxt173
Problem Solved
Years of fighting cold and hot rooms due to poor ducting layout solved! Flair installation was simple and straightforward!GregoryWT
Nice but maybe not necessary
The ceiling vents were hard to install. Not sure if it’s because of how my vents were made or the flair vents. I managed to get them up but they aren’t flush on the ceiling now. They are a nice convenience but it’d be just as effective to just close the vents myself. Not sure the money is worth it for something I can just do myself with my existing vents. But I do like having them connect to my phone so I know what each vent is doing.Show lessKkhdjrat
App needs serious improvements
Installation was a nightmare. Devices went through a firmware update after I got the whole house setup and after that my whole house configuration was deleted. After I painstakingly recreated everything my vents then all went unreachable and I had to go reset them all.
Even after getting everything up and running I constantly fight with hidden settings I can’t seem to change (eg backpressure protection), poor UX (try fine adjustments of the home temperature without getting it wrong) and missing features (why do I have to turn on the appliance in a given room to make it active when I also have whole-home forced air that covers the room?)
Overall it feels half-baked and I’m hoping after all this work getting it setup it actually evolves into something user friendly and doesn’t fall into irrelevance and go out of business first.Show lessSynVisions
Great product But….
It’s awesome but hard to set the dials. Very finicky… hope the next versions are better. But, I Love the product. Best invention.Dattoos
Great system, cheap pucks, appalling support
The idea and system is amazing. The pucks are extortionate to buy and extremely cheap bordering on unusable. The app is fine. Support is terrible. Email only and emails are regularly ignored. As of today I’ve been waiting FIVE DAYS for a response to an issue that’s making our HOME uncomfortable. That is not acceptable. Support also closes at weekends; Air conditioned homes don’t! Do better.Show lessRateTheGreat
Unusable app, hardware is good!
This review is just for the app, which at least on iOS is unusable.
There’s a splash screen in the app with the logo which never goes away in portrait orientation and covers the whole screen, and in landscape covered everything critical.
I’ve had to use the website ever since this issue started. Hardware works well though!Show lessAabhas17
App initial screen doesn’t go away
The initial flair screen doesn’t go away after starting the app. When I turn the phone to landscape, I am able to see the menu except the initial screen is still shown overlaying the menuWinglessware
Fixed my HVAC problem!
We have one room in the house that is always way too hot when we run the heater, or way too cold when we run the air conditioning. I added a Flair vent and puck, connected to my Nest thermostat, and now that room is always comfortable. Easy install and setup. Great product.VPMkt
Product solved my problem, app is lacking though
Straight to the point, the hardware solved one room being heated 8 degrees F over setpoint in order to get the farthest room even remotely closed to setpoint. Now both rooms are within 2 degrees of setpoint. Absolutely spot on handling of my problem.
The app is simply okay. It does the job. Assigning vents and thermostats to a room is confusing. The remote thermostats are “pucks”. If a puck is in gateway mode, it sounds like no other puck can be in gateway mode… but you can have as many gateway pucks as you like. So this is just bad naming. If you have rooms far from the main thermostat (ecobee in my case) then it’s beyond Ecobee’s 70ft range for their own remote sensors. So Flairs pucks are awesome for this… they can even be hardwired in that room to not deal with batteries. But it only appears in this app, not in ecobee (I know this would be tough programming wise, I get it) but still… why can’t the Flair app show the temps of the ecobee remote sensors and thermostats, if they have read-only access?
And why is a hardwired gateway puck trying to conserve energy by only reporting its readings and SP once in a while? (They rarely match the app, and their docs say this is normal).
In the app, the SPs and temp readings for each room are a useless graphic. The blue semicircle line is supposed to indicate the SP value, but you can’t figure anything out by the graphic, so it is useless visual clutter.
I was totally confused on where I should have ecobee remote sensors and where should I have pucks? Does flair even listen to the ecobee thermostats and sensors? The app visually doesn’t seem to listen to these, but it seems it does affect the room temp readings (I could be wrong).
Anyways. I think Flair would be wise to come up with their own thermostat, for full integration and control. This could be powerful!
And PLEASE clean up the app in regards to organizing devices into rooms and visibility of read only devices and pick better naming for “gateway” pucks.Show lessJabberMikey
