Go365 User Reviews

Reviews Summary

Top reviews

Keeping me on track

Since I downloaded the go365 app, i have been seeing a lot of change routine, earning points makes my workouts more interesting. Adding new fitness activities and the challenges are keeping me moving and i feel more energetic throughout the day. I’m glad i started it early in 2021, this year is going to rock in fitness :)
The app keeps me on track, however it doesn’t update my steps rightly during the challenges, and it always show way less then what I complete.
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Terrible! Does not sync with Apple

This App does not sync with Apple Watch and only syncs with Apple Health on rare occasion at best. And then the connection breaks frequently. When this happens you have to go in, formally break the connection, log out, delete the app, re-download the app, login and connect again. After all of that, steps and other health data still don’t load in Go365.
It’s shocking that this service doesn’t work with Apple considering all of their competitors work with Apple as well as Apple’s prevalence in the market. Go365 also doesn’t load in meditation data that comes from anything other than their partner apps —all of which are paid services. (It won’t honor meditation data from Ten Percent Happier for example.)
Overall, very disappointed with this App. Hope they expand their offerings and connections!
Do not recommend.
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Response from developer

Thank you for taking the time to provide us the feedback of your experience. We would like to try to help you in resolving these issues. Please feel free to contact us via our online Community accessible through your Go365.com web account.

Useful, but some improvements needed

This app and Go365 in general has made me increase my effort to make healthier choices. It’s got good rewards and diverse options to earn points. However, some features are difficult and inconvenient to use, and the app does not always record data accurately. For example, sometimes my steps are not converted to points even if I’ve logged in for the day. I also think submitting a workout or sleep data could be more automatic, such as syncing with the app that you complete your workout through rather than having to manually submit a photo of the workout.
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Awesome and Interactive

I love this app! My company just switched back to Humana after a couple years away and I loved this app the first time I used it.

My Only negative is there is a hidden “Quick Links” menu on the site that is NOT on the app. This is frustrating because nothing tells you this and there are important PDF’s you need for certain screenings and such to complete. Also this is where you have to search and connect your gym up for activity points and nothing in the app tells you this. I would have never known and stayed frustrated if I hadn’t asked their chat support.
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Irresistible!

I’m so addicted to this app! Every step you take is like free money falling from the sky. Not only that, but there are walking challenges you participate in, activities you can do to increase your points, as well as your Go365 bucks that you earn during the course of your day and there are prizes you can purchase for yourself once you get enough Go365 bucks from walking. It’s one of the best apps I’ve ever used. If you have a job, please get this free app. Trust me, there are no in-app purchases, all the gift cards and prizes cost points, so therefore, they’re free. But still, it’s worth it. Highly recommended.
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Good but has a few issues!

This app does keep me accountable. It makes me aware of what I need to do. There are a few things that I see as a issue. One is the sleep log. It’ll tell me a few times that I was restless. But there are nights where I was awake for more than 20 minutes and it never indicates that. Do you other issues when I submitted a photo for an activity I was scrolling to find my picture I had takenAnd I accidentally hit the wrong picture and it would not let me go back and change it. Usually will ask me if I want to submit it and it did not give me that option. But I do like that I keep track of what my goals are.
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When will the app work?

I use this app for my work and I can log in on any computer but when it comes to the app it doesn’t matter how many times I try to change my password it always says it’s the wrong information and locks my account. Would never recommend at this rate. Even requested through my employers to find a different program cause this one seems to be holding people back from their health goals while on the job.

Edit:
I’ve deleted and redownloaded. More than a few times. It initially accepts my information kicks me out to login screen then says say information is incorrect. Have tried contacting help line and just keep getting told to change my password. Which I have several times.
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Great app

I love this app!! It really gets you motivated and holds you accountable. I am getting better and better with my health goals because of it. I’ve tried a lot of programs but this simple app does the job for me. You do have to do the work in order to be successful. If you’re not willing to do the work then this app won’t work for you. If you’re looking for a good motivator this is the app because once you start you’re addicted because the incentives keeps you going. I would definitely recommend! There are a few cons such as tracking steps better so people can’t cheat or like one viewer said with the photo submission. Anyone can not do it but just send in a photo and get points but overall it’s the best one I’ve seen and it works for me.
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Apple Health

I just want to let everyone know, your Apple health app will only update your daily steps. It does not share any workout data, calorie data or heart rate data. If you want Go 365 to record other data, you need to have certain apps. Some of those apps are adware heavy and some draw down your battery.
The three star rating is because the app itself is good and a way to be mindful of your health, but I would rate it higher if my Apple Watch data would be used to its fullest extent. Seems a shame to buy non Apple apps to share biometric data Apple is already collecting. I like Apples privacy policy’s.
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Nice idea, terrible experience.

I like the idea and am happy that my employer offers this to me. However, it’s such a hassle to use, major troubles syncing with Apple. The only fix is to uninstall. Restart phone. Reinstall and wait. This happens several times a month which means points are not accurate. Tried to login for Community Help and the accept box is not tap-able from a mobile web browser. This app clearly is underfunded and not a priority for Humana, even though it’s consumer facing.

As product manager of many successful Fortune 500 digital products, including apps, I am disappointed in the lack of updates to major problems, user experiences and overall data visualization. Please invest in on demand data syncs vs daily batch. Based on the apps you partner with I would suggest API integrations. This app should be rolling out weekly updates and in my 6 months nothing has changed including major issues that are unresolved.
Please do better.
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Response from developer

We apologize for the trouble you encountered. In order to accept the terms and conditions within the Community, you will have to scroll to the bottom of the terms. Once this occurs, the box will then allow you to click and accept.

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