MyCareLink Heart™ User Reviews

Top reviews

Decent and Practical

I got a pacemaker a few months ago and the hospital helped me set up the app. Never had any technical or communication issues.
It does not drain battery despite being on constantly in the background. My phone’s battery has not dipped below 80% even when I’m out all day - even though my phone is several years old.
This app means I don’t need a separate device on my bedside table every night which also means one less thing to remember when travelling.
My one disappointment is that the recorded data is not available for the user to see.
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Useless !!

I have since receiving my pacemaker have to re log in delete and re establish the app every two to three days. Terrible so frustrating!!

App is killing battery life

The app is killing the battery life. If I have it running and do other normal use of my phone, the battery percentage goes down about 1% every couple minutes. If I shutdown the app and go back to normal usage, the battery percentage goes down 1% after 6 or 7 minutes. This is with not being plugged in. At this rate my phone is difficult to use unless I plug it in often. I’ve only had the app for about 1 month and iOS 18 came out about the same time.

There needs to be an update to use less battery charge.

I would also like to see more data that is being collected and / or transmitted.
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Useless for the user

No access to data gathered by the device for the user to view. The app has to remain on in the background and drains the battery in no time (even with Bluetooth on) Power Bank required when going for a good walk. Apple I watch 9 is far superior to this device.

Lacking Updates more Frequently

Come in Medtronic sign off on iOS 18. I’m tired of having to carry two phones. App only get a yearly update if we’re lucky. This app lacks being updated more than it needs to be. It not right we have to keep old iPhones and older Os’s. Luck if it updates once a year. This is not exceptable. Medtronic’s IT is lacking compared to real world times. Many smaller companies stay up to date with latest hardware and software. Why can’t a huge company like Medtronic do the same. As an Apple tester i am forced to use the latest. Even mom and pop’s can keep up. When will this run on iPhone 15s and iOS 18. I was forced to go out and buy an old phone running old Os to keep track. Come on Medtronic.
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Does not update even if app is currently active on unlocked iPhone

iPhone 15 pro iOS 17.5.1. Phone is 3-4 feet away when I sleep, and is charging. If I wake up and check the app, last update is typically 3+ hours. Ok, I don’t know communication range. Although sometimes it HAS updated since I last lay down.

But I really don’t understand why it won’t attempt to update while the phone is unlocked and open and very likely to be in my hand. I.e. in range. It just sits there making the “communication bar” go back and forth. I can sit up like that for 10 minutes. Why isn’t it making an attempt while it’s the “top” app and there is significant time since last update?

I will force quit and restart it. Also there is one other health app I’ll force quit; it’s a CGM that I think is using near-field comm, not Bluetooth. After faffing around for a while, I may be rewarded with an Heart update.

Much of the day, I carry the phone in my shirt pocket, and I think when I check there has been a recent update. Sometimes it’s on a table next to my (overused) chair. I just think that if the app can be informed of movement and/or being on the screen. It should take advantage of that.
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Poor

After 10 days, I now can’t submit symptoms & nothing seems to fix it

App needs an update

This app doesn’t seem to have been updated in years. With younger people now having these device maybe the app on a watch would be a better option and the ability to see why an alarm is going off would reassure the patient.

Absurd you can’t access your own data

I guess it works, but how would I know. There’s literally no data shared with the user. It also fails to connect when you to try to record new symptoms. If I could give it zero, I would!

Does not disclose what it tracks

Prior to my pacemaker being install, I was told I would need a new app to remote monitor. The Medtronic representative did not know much about the app. And you could not preview the app prior to connecting it to your new pacemaker. I would not have gotten this pacemaker. Had I known how intrusive this app is. It tracks your physical activity without permission nor did the Metronic phone rep know exactly what they have other than the number of steps you taken a day based on your phone. So do they know where I've been? Do they know where my phones been are they tracking me through the pacemaker and just not saying it? Ask permission to your location. It does not ask permission to connect to your health app. Apparently there is no way to turn off the physical activity portion to the app. It's a gross invasion of privacy. And it's not like any of this is disclosed. There is no way to know what information it is harvesting off your pacemaker or phone. Also there is no way to turn any of the features off.

Spoke with another rep: they have no clue how or what data is being collected... they don't feel like they have to disclose what they are tracking.

Switched to the bedside monitor. Delete app and attempt to find out what data my pacemaker is collecting for free
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