Can’t add up a bill accurately…
… so unable to actually place order food
Get In Line Doesn’t Work
Before heading to the restaurant about 20 mins away on a 30-45 wait time, we got there on time, decided to get my name on the in-restaurant waiting list, I got called before my Get In Line, ordered and ate my food, and 1 1/2 later the app text me, to see if I was still able to join. Be careful, do both.
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Limited App Menu
Why doesn’t the app have the complete menu to place an on-line/pick up order from? I can’t even order oatmeal because it’s not on the app. Really?!
Add Apple Pay
Please add Apple pay checkout option.
Despite the Flack on here, I’ve loved it
A lot of people in the reviews seem to have various issues with this app but I’ve never had one. I think it’s great! And the foods great too. Thanks for adding split payments 👍🏼
Food is Great App is a Fraud
They have great food so there is always a wait but if you think your saving anything by the get in line feature it’s a fraud. It does absolutely nothing to hold any kind of place in line for you. Waited the 30 minutes they said on the app before getting to the restaurant as required to be told you have 30 minute wait at restaurant because in order to “get in line” you have to check in at the host. Why the parlor trick with the app?? No one at restaurant can give an answer.
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First watch has gotten so much worse
This is from a long time fan of first watch.
App is terrible. First watch in general way worse.
First doesn’t even have a space to order regular toast. You have to say gluten free and make a special order. They are now only allowing so many orders per hour and so even if you pick asap your order may not be ready for one hour. And the worst part is It doesn’t tell you until after you pay that it won’t be ready for an hour. Not customer friendly app and app is a continuation of direction the whole company has gone.
App is terrible. First watch in general way worse.
First doesn’t even have a space to order regular toast. You have to say gluten free and make a special order. They are now only allowing so many orders per hour and so even if you pick asap your order may not be ready for one hour. And the worst part is It doesn’t tell you until after you pay that it won’t be ready for an hour. Not customer friendly app and app is a continuation of direction the whole company has gone.
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App is terrible, food is great!
The food and service have always been top notch in Fort Myers! When you could use the No Wait! app to get in line First Watch was a five star rating, but the new app seems to be getting worse. I didn't even get text notifications for my visit this morning. Upgrade the app experience and get rid of the paper straws and First Watch goes back to the best in town.
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This app is redundant
This app will allow you to “get in line”. What they don’t tell you is that once you check in through the app, your time doesn’t start until you check in with the host at the restaurant. Also, this is the only way to check in, you can’t call beforehand to reserve your spot. This app is redundant and serves no purpose other than to look at the menu.
Also, trying to sign up with your email does not work. I’ve tried it three times
Also, trying to sign up with your email does not work. I’ve tried it three times
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Used to be great
We used to go to First Watch for breakfast every Sunday for the last three years. the old app would allow you to get in line and give a 15 minute window of when to arrive at the restaurant. Now, you’re given a timeframe of 1-2 hours!! How is someone supposed to know when to arrive?! I even tried calling the restaurant after an hour to see if they could give us a timeframe but they couldn’t! We haven’t been able to go to first watch in a month now, thanks to the update.
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