I ❤️❤️❤️ PB
Love everything about PB. It is totally my style!
My only wish would be customer reviews on the website!!! It would be so helpful!
My only wish would be customer reviews on the website!!! It would be so helpful!
Rewards
It is VERY DIFFICULT to find the incredibly LONG reward number to enable use of money earned!!!
POTTERY BARN
I love PB all the way around & it’s been my go to for the past 20 years. Only thing is that upon checkout PB does not offer the convenience of PayPal 4 payments. Many stores have signed up for this PB has not. My hope is that you consider adding this to checkout PB for your customers. It would be greatly welcomed!
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App Needs Work
The app isn’t functioning well on an iPad, 8th gen, iOS 17.1.2. Numerous functional defects throughout, beginning at the home page - what’s new button. Additionally, the app crashed twice in a 30 min session. I found other functional issues when navigating sublists. I’ll update this app review once the defects are corrected.
Pottery Barn products — love them. Longtime fan.
Pottery Barn products — love them. Longtime fan.
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Dog pillow with antlers
Very cute pillow-my daughter loves it. Only wish the antlers were removable so you could use it all year long and just add the antlers for the holidays.
Service
The order system on line is terrible. And your customer service person hung up on me when trying to find out why I could not change the shipping address. Not a fun time.
High Quality Materials & Well Made
My title says it all. It's always a pleasure shopping on the sites for Pottery Barn and Williams Sonoma. Joy for the eyes--and when they arrive, excellently packed, fun to open up the box(es) and take out the presents--to myself ir for others. Thanks for the high standards and fair pricing--and great sales, too!
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It just doesn’t work
Even after deleting & reloading I still can’t get the app to work. It won’t pull up items at all. I’m running an up to date iPhone which could be the issue
Easy but
Potter barn app is easy and quick to navigate, just a little frustrated by $19 shipping (especially Black Friday weekend). The more you spend, the more they charge you for shipping when most places reward you with free shipping after spending so much.
Not bad just not added value basically the same as the website
It’s exactly the same experience as the website but formatted to be slightly more phone friendly. This means you still have a hit a load more button while scrolling through items which is pretty annoying. Ideally the app would auto load items as you scroll hopefully that’s a feature they introduce later. As of now it doesn’t provide a different or higher quality/easier experience so while it’s nice to have an app instead of entering the website into your browser app the differences pretty well stop there so far in my experience. Not bad just not added value.
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