Leave a Review Renpho
I would only change one thing…
Only thing I wish is that you could change the category your GOALS are pulling from to be muscle mass or some other category especially when you have already reached your body weight & fat goal.
I think it’s really important to track more than just your weight for mental health reasons, or for example I had a broken bone so it was nice to be able to monitor the loss of my muscle mass and ensure I wasn’t loosing any other type of weight I didn’t need to.Show lessArieloser
pretty useful
i personally don’t know how accurate the extra data about your body fat, fat free body weight, etc. is so i don’t really pay much attention to those but i do have the bluetooth scale and bluetooth tape measurer and they work well and i haven’t had any problems with either of them. i primarily use the app to keep track of my weight and body measurements while ignoring all of the extra stuff and it’s extremely useful. you can see on the graphs and compare the changes in each separate category for both weight and circumference. i’ve also noticed that you can add a baby as a member but seeing as i don’t have a child i don’t know much about it but that’s there if anyone was curious.
overall good app for tracking weight and measurements. also i LOVE that it’s all completely FREE. there are no subscriptions or anything. if you don’t have the bluetooth scale or measurer you can use the MANUAL IMPUT. so there’s no need to spend any money on a new scale if you already have a decent working one.Show lesskncdij dijcn
Weight recording good. Not much else.
The good part of this app is recording weight somewhat automatically. It works well, as long as you stand on the scales til they do the full test, and you can sync whenever (I usually only connect the phone once a week).
Most of the stats seem pretty random, unreliable, other than weight.
Also the graphs in the app are misleading! The dates shown across the bottom are just evenly spaced, rather than spaced by date (i.e. the time between measurements). Whether it’s a day, a week or a year between measurements, it’s the same gap. Hilariously bad. You can only really see a trend when you export the data to Apple Health or similar, which shows time series data on an actual timeline.Show lessthe-frog
Developer Response
Dear customer, Regarding your mentioned issue, please be noted that the app will display the last measurement of each Month when you view the trends of the YEAR. In the trends of the Month, it will display the last measurement taken on the latest 30 different days. In the trends of the Week, it will display the last measurement taken on the latest seven different days. In the week display, if you slide to the left or right, the period display will change accordingly. This is the current Trends display format. And please be noted that the app doesn't support displaying a blank spot if you don't measure on that day. regarding your suggestion, we will forward it to our tech team to evaluate the possibility. Thanks for your suggestion. Best Regards, Renpho Customer Service TeamUseful, but not perfect
Useful for tracking weight, but flawed in its ‘overweight’ category, which I think must be based on BMI (a flawed system itself). If you have any upper body muscle, you will struggle to get to ‘normal’ weight. The other stats are flawed as well, and appear to be based purely on your weight e.g. body water % goes up as weight goes down; Thu happened even when I was ill and knew o was severely dehydrated.Show lessse01dct
Developer Response
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. Sorry, we don't understand your question very well. Could you please kindly explain your question in more detail? We will check for you after receipt of your reply. If possible, could you please send us some photos to show your issues? We are a serious seller, and we will be responsible for your purchase and try our best to resolve your problem. Please kindly contact us via email (support@renpho.com) if you have further questions. Sorry for the inconvenience caused. Sincerely, Renpho Customer Service TeamFeminine extra please
Hi
It would be wonderful if you could incorporate something in the scales app so I can mark when I’ve got my period please as I always go up by 1-3 kgs at that time. Eg a box to tick that makes that weight in show in red or something when looking at the trends view.
Perhaps others might like the ability to add in how many weeks pregnant or postpartum they are?
ThanksShow lessCasperLilly74
Developer Response
Dear customer, regarding your suggestion, we will forward it to our tech team to evaluate the possibility. Thanks for your suggestion. Best Regards, Renpho Customer Service TeamPrivacy concerns
This app requires access to your precise location in order to setup the wifi connection on their smart scales. This should not be necessary. My geographic location is completely irrelevant to the ability to connect to my home wifi network. I can only assume that Renpho are collecting this data and possibly selling it on to third parties. Worryingly, location data is not listed in the app privacy report which seems like a breach of App Store guidelines.Show lessm_ash
Developer Response
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. To assist with your issue, could you please contact our support mailbox and send your app account? Please kindly contact us via email (support@renpho.com) if you have further questions. Sorry for the inconvenience caused. Sincerely, Renpho Customer Service TeamThe percentages are garbage
Meh, as a scale it’s ok…it’s a scale. Looks nice and seems to be accurate. The app however is absolute garbage! It says my body fat percentage is 24%! I’m 5’8”, weigh 175 pounds and workout daily, there’s no way at that weight and height I’m at 24% body fat. About a month ago I had my body fat percentage tested at my doctor’s office and it was 11%. So if you bought this use it for what it’s intended, as a scale to weigh yourself, don’t take the percentages the app shows with any level of seriousness. If you want to know that information with some level of accuracy then go to your doctor’s office and have them test you.Show lessG%#M
Measurement Reminders
For the most part the scale is what I expected. I do have 2 issues.
1) The measurement reminders are daily. I’m not measuring myself daily because that’s just idiotic. Your measurements aren’t changing that drastically and you can’t customize how often only the time. This is a wasted feature. It would be nice if I could set my measurement reminders to weekly or whenever I like. This really needs to be changed or just remove it all together.
2) My weight only records if I have the phone in my my hand or right next to me when I weigh myself. Which is annoying. My scale is in my bathroom which is less that 2 feet from my bedroom. I never take my phone to the bathroom so if I check my weight first thing in the am without my phone I have to redo it.Show lessShoEvans
Great Scales and a Great App… But…
Love the scales and love the app. Really helping me hit my target weight in a very healthy way. However; developers, please, please, please, enable larger fonts in the settings menu. It’s not hard to do, and while I realise the developers are probably mid-20 year olds, with perfect vision, let me tell you, as a mid-50 year old, unfortunately, eyesight deteriorates. The font size in this app is barely usable, and I am certain it does not comply with accessibility regulations that are now in force in many geographies. Please, please, please fix it!!!Show lessBoater-Al
Love this app
This app works great! I usually weigh myself when I first wake up (before showering because that delays me and I usually drink plenty of water when I wake up). I weigh in approximately the same time each morning, before eating or drinking anything. I’ve found that dust or dirt will interrupt your readings, so before stepping on the scale, I wipe both feet to clean off any loose dirt or dust. I would’ve given it 5 stars except for 2 minor things:
1) once you enter a measurement, you can’t really edit it. I did my shoulders with a full 360 degree measurement but the second time I did my shoulder measurement, I did shoulder width across (which is what I think it’s supposed to be. The graph showed a high loss in inches so I tried to edit the first measurement but couldn’t. I then added a measurement for that date thinking it would overweight the incorrect info, but the graph still shows the original info.
2) minor, but I like to compare all of my data to previous dates, I can see the basics (weight, BMI, Body fat but I’d love to see a comparison of all the data as I find the data very important.
As I said, very minor, otherwise this app is great!!!
One suggestion aside from these 2 items, my weight will transfer to my other apps, but I’d love it if my measurements could as well!Show lessredheama
Developer Response
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. Sorry that the Renpho app doesn't support editing the measurements being stored in the app. It's suggested you delete the wrong measurements and manually input the correct measurements. Regarding your suggestions, we will forward them to our technical department for improvement. Sincerely, Renpho Customer Service Team
