Leave a Review Renpho
App bug
Have just received my scales and using the app to set up my preferences, unfortunately the app doesn’t allow me to complete the set-up as it freezes at the point of asking whether I want it to sync with my Fitbit. Disappointing. Hopefully it’s fixed soon so I can use it to its full potential.user1237256
Fixed!
Updated Review:
The developer added that ability to manually input measurements into the app. It is a sleek nice looking scale and now measures weight and BMI.
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I was excited when I ordered this smart scale that not only would it allow me to monitor my weight but would also be able to monitor metrics and BMI. It looks good and the Bluetooth set up went pretty well and so did the app set up.
Then it my took me forever to understand that I am unable to put my body measurements into the app to allow calculation of these. After reading other reviews I find that I the app does not allow manual input of measurements and I need to purchase a smart measuring device.
Nothing in the description of this item mention that I need this additional device. I feel duped especially after waiting so long to receive this scale.
So now the only use I have of it is for weight.
Will this ever be fixed?Show lessTrac_sea
UPDATE: Scale and app work great!!!
I can now enter my body part measurements manually!!!! That was a fast response to my original critique! Thanks Renpho! Now if it would be possible to add in the ability keep track of body measurements for both left and right thighs, calves and biceps would be great to allow a focus on symmetry as well.
Original review: Scale works but app has some glitches
I was so excited to receive my new scale, especially for the body fat measurements. I was pleasantly surprised to see an option to input and keep track of circumference measurements of different body parts i.e. waist, thigh etc. Alas, the app does not let me input a value for these because the scrolling measuring tape at the bottom does not work. So far, I really like the scale but the app not working fully is a disappointment. Hopefully this will be fixed soon.Show lessSunnySandie
Developer Response
Dear Customer, Thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. The current app doesn't support input your body measurement manually. It has to work with our new product(Smart Body Tape Measure). We have forwarded this issue to our technical department. We will try to make manual input available in the new version. We appreciate your patience and kind understanding. Please feel free to contact us via email (support@renpho.com) if you have any further questions. We will try our best to resolve your problem. Sincerely, Renpho Customer Service TeamGreat software
I bought a Kamtron scale. Great set of scales but the app was appalling. A bit of detective work revealed that those scales and the Renpho looked like the same product. Likewise, the software for them both. I had huge problems with the Kamtron Feelfit app so decided to install the Renpho software instead. I had nothing to lose. That was 7 months ago. Since then I’ve had perfect results with the Renpho app and all my data flows across to the iPhone Health app. Great stuff! It didn’t do that with the Feelfit even though I suspect it’s developed by the same people.Show lessDirkPlank
Frustrating
While the scale does a great job detailing things out for those looking to lose weight, it is poor at tracking athletic performance, even in the “athletic” mode. As I gain muscle, the scale says I’m increasing body fat and my muscle content is going down. So as I’m becoming increasingly more muscular the scale says I am getting fatter even though you can visibly see I’m leaner yet stronger. That’s really frustrating.
My other complaint is that the font size within the app is quite small, lightly colored and cannot be changed. For those of us who are a bit older this makes it hard to see what the app is saying. You can change themes but that doesn’t change the type color (from a light green or grey) to make it any darker or any larger.Show lessES512
Is not possible to introduce the measurement
Why you have that functionality if does not permits the user to take advantage?Equion
Does not work as well as I thought.
I bought this scale 3 years back used it few times. I dig it. Its been a while so I decided to scale myself again. It shows that I’ve gained some pounds which I’m motivated to shred it off. I normally work out 5 days a week but understood that I could be more careful with my intake. I been keeping up with my calories and macros. I even workout 6x a week or even workout 2x a day (once a twice) through out the week. I also prep my meals for the week. I gave it a month before I hop on the scale again. I feel great and I look great, but I was a bit disappointed when I check my weight this morning. I was not disappointed at myself but i believe this scale and app is not accurate. The percentage of my body fat on the app was higher than a month before! Hmmmm.... I honestly don’t think I will use this app anymore.Show lessPK Thot
Not all areas function
I have had the app for one week and have used it daily. I can keep track of my weight loss and how it pertains to visceral fat, bone, muscle and water weight. It even gives a metabolic age. It was an easy set up and works beautifully with my scale. I was very excited entering all the information, however, I cannot enter physical measurements. The needle won’t move on any of the body parts listed on the app to mark it’s measurement. I have reached out the the developers twice via in app messages and still have not heard anything. It’s been working great, I just wish I could keep track of my body inches as well to get a full picture.Show lessFlpearl
Instant love
I tried other smart scales. Their downfall is the apps. In this day and age it’s rather disappointing to see basic things not considered in products and that apps are made just to follow what’s in vogue.
This is a cheaper scale but it’s just head and shoulders above others I’ve used that are much more expensive.
The app can delete records and you can have a guest mode. I was sold there after the angst I had with miscalculated scale results and taken permanently in to account. (Little rant)
The UI is quite plain here but I’m not fussy about it. The data I want is there and there’s even details of the data in a clear and plain readable way.
The data is pretty accurate when compared to others and taken as a median and I feel much more comfortable committing to any exercise endeavour as I can rely on this information to show me progress.
Good work RENPHO and Team!Show lessWard1982
So far so good
I just received the scale. Set up was easy, although I was waiting for the “Renpho” or something to that affect to come up on my On Bluetooth list (iPhone) , and it never came up after I loaded the batteries. So I ended up just stepping in the scale to weigh myself and (literal) DING!!! My weight was automatically loaded into the app 🙌. So heads up, you won’t see the scale in your Bluetooth list, it’s automatically connected once you give permission to Allow connection ( duh right?) But anyways, cool app , though it took me a second to figure out how to delete a reading. Then I saw “Select Data” and then it was common sense from there (sometimes you have those duh moments🤷🏽♀️). So 👍👍 so far.Show lessCrspFluff
