KnowYourDrive User Reviews

KnowYourDrive
KnowYourDrive
American Family Insurance

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  • Be aware

    The app works pretty well but need to know and be aware of your signal strength your phone is receiving. There have been multiple times I’ve pulled off an exit or completely off the road into a parking lot to answer a phone call and showed that I was distracted driver. And need to make sure your phone is set in a place that it cannot move while driving or it may show distracted driver if it happens to move.
    Also has shown speeding when I wasn’t because of the signal strength. I have just made adjustments and slow down well before the sign where signal strength is much higher.
    And I believe the setting for hard brakes is set to soft. I drive a lot and says hard brakes almost every drive. Overall I am enjoying the app and it keeps you aware of your driving. And I can also monitor my teenage driver.
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  • Love this app but…

    Know You Drive has helped me become a better driver. I have dramatically reduced troublesome distractions like phone calls and texts. I know I’m paying much closer attention to my driving.

    One thing I don’t like though is that sometimes when someone calls me and I don’t answer the app indicates I was distracted. The app also seems slow to respond. If I make a phone call then get into the car, the app indicates that I’ve I was driving distracted at the beginning of the trip.
    The app indicates that I’m distracted by my cell phone when I ask for directions. Navigational tools actually make me a safer driver so the times I need them should not be counted as times when I’m distracted.
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  • Helpful

    I do like using this app. It definitely affects how I drive. In the back of my mind, I’m monitoring myself and am more aware of what I’m doing. It’s a like frustrating. I would like to see a discount from my driving because I’m not on the road much. Most days I’m not even driving do that should count.
    I also like the various articles posted. They are interesting and pertinent.
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  • Safe driving

    I’m happy to have learned more about driving with a safer attitude. I’m also trying to achieve a 20% discount next year at renewal.
    (Know your drive) has made me aware of my poor driving habits. I now have a better understanding and continue driving with more control.
  • Inaccurate & a pain when you are a passenger

    Anytime my whole family goes somewhere in the same car (often!) everyone has to remember to mark themselves as a passenger, same when you ride with friends. Life is super busy, we don’t have time to dig thru a bunch of trips to remember who drove where. If you don’t remember to do it often or don’t have time then the trips are gone & you are penalized.
    It also marks you as using your phone when you don’t, super frustrating!
    We hate this ap & as much time as it takes to remove yourself as a driver isn’t really worth the small discount.
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  • Works-changed my habits

    This app works exactly as I would expect it to. When it was first download it on my phone I did monitor how often it said I was hard breaking and speeding. And I have adjusted based on what it was telling me. My husband brags about his non-distracted driving streak. And that has kept him off the phone while driving. We enjoy the discount we get. I don’t go in and monitor it as often as I did when we first got it. But it works fine.
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  • Know your Drive

    I think it can be a good way to save some money. I’m glad they took off acceleration as part of “bad” things on the app. There are too many ramps that when you have to go a little faster, you get a hit. Speeding is fair at 10 miles over. Braking isn’t always fair. There are situations where you need or should hit your brakes. There are lots of ignorant people who do stupid things. I see people talking on their phones to their head too much.I am not perfect, but I try to always be safe on the road. If it wasn’t for this new plan, I would probably have different insurance.
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  • Does only one thing accurately.

    If the app recognizes that you are driving (which it does about 55% of the time), and you pick up your phone, it will correctly record you are distracted by your phone and not focusing on your driving. I think that the app is valuable for that aspect alone, but the hope of a 20% discount off the cost of your auto insurance, based on any other safe driving habits, is wishful thinking. The app is woefully inaccurate with regard to braking. It habitually has an inaccurate speed zone, which I have reported, on a regular route that I used to drive but now detour miles around so I don’t have to lie and say I wasn’t at the wheel when I passed through. And worst of all, it simply fails to record almost half, by actual count, of my trips—try to outperform the average driver with half of your numbers missing. I WILL SAY THAT THEIR CUSTOMER SERVICE PEOPLE ARE AMONG THE VERY BEST I HAVE EVER DEALT WITH. Their problem is that they are forced to deal with a technology that isn’t theirs: the GPS information they use comes from a third-party provider over whom they have no control. I suspect they are as frustrated as I am.
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  • Needs improvement

    I’ve been using this app now for about 4 months. Only once did I have a perfect score. I use my cruise 98% of the time. There is a stretch of hwy that is 65 and I have never gone over the 10 miles per hr above that. Even when I set it to 68 I still get dinged for speeding. I’ve complained that they need to update their speed limits to match the signs but I only get blah blah blah from them.
    The hard breaks is a joke, if I’m not dinged for speeding I’m ALWAYS dinged for hard breaks. Impossible to get a perfect score for the discount you hope for!
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  • Key option missing

    My biggest issue is that is lacks the “my passenger used my phone” option to edit a “distracted” trip. It only has “I was a passenger, I was the driver, This was not a car trip.” So every time my wife uses my phone when I’m driving, I have to just choose “I was a passenger” as my lone good option.

    Also, how do you appeal its inaccurate data? There’s a stretch of my commute that claims “speeding” every day, because clearly it’s map data has the speed limit incorrect. So right now, the app is rigged against me.
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