St. Luke’s User Reviews

St. Luke’s
St. Luke’s
St. Lukes Health Network, Inc.

Top reviews

Review

Had the app for 2 years..suddenly it did not know me, told me they had a different email on record and when I tried to create a new account with all my information it told me that was already someone else’s active account. Plus the use a third party for security questions which would not accept some of my answers, although they were correct. Very frustrated with the app
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Review

I’ve been locked out of my chart twice. Having a hard time using this app. It is very slow and confusing to me

Excellence can always improve

I really love this app. I find myself going on it regularly anymore. Saying that though, I have two suggestions to improve the app. 1) have it available to sync with different calendar apps ( Google, apple, ect) so I don't have to go back and forth to update my calendar with new appointments. 2) enable the after visit notes, message, and information of that nature to be able to be printed at home. Thanks.
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Doesn’t even work

I downloaded this app and it was great!!! For about a month, now it won’t let me log in and there is no one that can seem to fix the problem. While I was able to use it it was perfect. But until I can get in, it’s been over 2 weeks, I can’t say that it’s worth having

Takes forever to load; constantly asks for location

This app would be much more useful if it loaded faster. It also keeps requesting that I turn on location, which it doesn’t need for my purposes. I want more access to billing info. Overall I’d rather have the app than not have it, but it could use some tweaking.

Great in theory....not so much in practice

Tried countless times to make appointment with my doctor. It would show available times but no matter what I selected it said “no longer available”.
It should work properly before you release it for use.....

Nice idea, but glitchy

Ran into problems right away just setting a password. I would enter a lower case letter and it would capitalize it if it was the first letter after a number, later I wanted three letter capitalized, nope it wanted to make those lower case as they were amongst other letters. It is like it is applying proofreading editing to you password which based on good password protocols should not be words in a sent ace structure. I would delete the character it changed, but then it would change them right back to its preferred capitalization structure. Whose password is this anyways? Stupid glitch that is frustrating, no idea behind the logic of that.
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Crashes upon opening unusable

App used to work on my iphone 8 ios 14.1 but now is unusable as the app immediately crashes upon being opened. Updated ios and reset phone. No joy.

Absolutely Epic (get it?)

MyChart makes MyHeart happy. Super duper easy to navigate, schedule an appointment, etc. Thanks mobile app team for making a cool easy app to keep me healthy :)

Frustrating

I can go to the website and log in easily, but when I try to log in through the app it gives me a message saying my email or password doesn’t match their records, rendering the app completely useless.

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