Must have if you’re a fan and traveler of RCCL
Love this app. I haven’t used it yet on the ship but I’m looking forward to it. Right now on pre-cruise and I can see almost if not all activities on board. From balloon animals to cupcake making to wine tasting to the famous quest events (adult and family!) you can review it all once you have signed in with your user information. It can show you deck plans, information on events, if it’s free or has a cost involved. Is it designed for young or adult. Most of this information use to not be available to you until you saw a daily cruise planner on board. Now you can review before you go and help you plan your trip and then once on board you can add these items to your daily planner (can not add an event to your planner until you are on board, only down side). If you are looking for anything you’re able to fine it here, I hope! I will let you know once I get back how it worked on the ship.
Show less
Response from developer
Thanks for your 5-star rating! We're so glad to hear that the app is helping to bring your upcoming cruise to life. We are also happy you're finding things to do using the calendar - remember just to touch the 'filter' icon to select filters like Show All, Activities, Entertain, and more to find that perfect way to spend your time. I'll watch for your comments after your cruise - just submit them to appfeedback@rccl.com
Best line
I traveled with this line less than a year ago and was the best experience! It was also my first time in a cruise and now I don’t want to try any other! I was also very impressed because I forgot some jewelry in my room and they were able to mail my stuff home. I would definitely recommend this line for an amazing weekend or longer than that. We did a weekend And had so much fun .... so much stuff to do on board. Far from what most people think, it’s less expensive than going on vacation out of town. Where can you go and spend less than 150 daily with hotel food, attractions, and Fly fare included? From ice skating to rock wall climbing, and many other fun activities to enjoy, there is no time to think about getting bored. So much fun that I couldn’t resist to go back and will be boarding my second cruise in a month !
Show less
No Check-In
I’m 55 days out and received a email from Royal Caribbean letting me know I could do my check-in using the App. When I log into the App it shows my Cruise but when I click on it it tells me to come back later and I cannot view any details about the cruise nor do I have any other options except to view the cruise listing. I deleted the App and downloaded it again in case it did not update correctly since I last used it in March but that did nothing. Still can begin any check-in process so I am forced to go to my desktop and log into my online account. Hopefully this is just temporary because I used the App back in March without any problems and having my phone with me all the time allowed me to show my Set-Sail pass at the port to bypass the desk and also to view events and bookings I had arranged. I also kept track of my spending with this App. So let’s hope this is just a technical error that they can fix or unless they notified me too early for the App usage. I was able to do everything on my desktop instead for the next 2 cruises I’m going on 7/5 & 7/12.
Show less
Mr j Reilly
I am diamond plus and 300 sea days ,in the beginning of our cruising days we put Royal Caribbean International as a 5 star at the top of our cruising list but over time have lost many extras and recognition it seems to be after all the support we have given them they are not particularly interested in us UNLESS you are Pinnacle or suite guest.i think they should look after the people who have supported them over the years and not one time sailing suite guests....stop chasing the $$$$$ and look after the customers that support you R.C.
Show less
Bad App Experience
After successfully setting up my account, logging in and then clicking on my cruise, I received a pop-up saying “We found your reservation. Please check back for cruise detail closer to departure.” But we were already sailing so that message didn’t even make sense. We had already purchased the WiFi package so I knew that wasn’t the problem. I then looked at their onboard daily itinerary called the Compass and saw that there is App Support from 5-8pm on deck 5. Went to deck 5 at 5:30 but nobody was there. Asked Guest Services and they didn’t know what I was talking about. Showed them the Compass and they talked to each other and said she’d be here in ten minutes. Ten minutes came and went so we asked again and was then told the app isn’t working on this cruise. Not a great experience by any means.
Show less
Harmony of the Seas issues
I just got on a sailing on Harmony of the Seas and unfortunately I’ve had the app giving me bad information. It is telling me my dining room is on the wrong floor. It’s also missing some reservations even though the front desk and the cruise planner show them.
My wife’s phone (while she’s logged into the same account as my phone) doesn’t show any of our reservations on day 2. And day 4,5 and 7 don’t even show on the calendar even though they do on my phone. I’ve force quit and restarted the app multiple times and the problem persists. The app may have a race condition or is locally caching bad data. I understand the app just added support for Harmony of the Seas but the data inconsistency between phones is weird.
Small UI feedback:
Opening the calendar is hard to do, it would be nicer to have a button to just open the full calendar instead of having to do a swipe up most of the screen. Additionally closing the calendar is a pain. Clicking the down chevron doesn’t close it, and half the time when swiping it down with my finger on the chevron I open the Notification Center on my phone so I have to mentally remember to put my finger lower.
I appreciate all the Royal Caribbean development teams are doing, the app makes it nice to find upcoming events and makes making reservations easier. I just want to be able to trust the data I see and have all the correct information.
My wife’s phone (while she’s logged into the same account as my phone) doesn’t show any of our reservations on day 2. And day 4,5 and 7 don’t even show on the calendar even though they do on my phone. I’ve force quit and restarted the app multiple times and the problem persists. The app may have a race condition or is locally caching bad data. I understand the app just added support for Harmony of the Seas but the data inconsistency between phones is weird.
Small UI feedback:
Opening the calendar is hard to do, it would be nicer to have a button to just open the full calendar instead of having to do a swipe up most of the screen. Additionally closing the calendar is a pain. Clicking the down chevron doesn’t close it, and half the time when swiping it down with my finger on the chevron I open the Notification Center on my phone so I have to mentally remember to put my finger lower.
I appreciate all the Royal Caribbean development teams are doing, the app makes it nice to find upcoming events and makes making reservations easier. I just want to be able to trust the data I see and have all the correct information.
Show less
Nice start, needs more work!
We recently booked a cruise aboard Allure, and were pleasantly surprised to find that Royal had an apps detailing both the ship as well as our itinerary, dinner menus, and much more. The ability to check our account was also a nice feature.
The onboard chat was a nice start, but without a notification feature you have to rely on the other party to open the app to check for messages. It really wasn’t as useful as we’d hoped.
Another major letdown is that now that the cruise is over I can no longer access my personal account - in other words without a current reservation number you can’t past the first screen.
It would be nice to access Crown & Anchor information, and it seems you should be able to access without currently being on a cruise.
The onboard chat was a nice start, but without a notification feature you have to rely on the other party to open the app to check for messages. It really wasn’t as useful as we’d hoped.
Another major letdown is that now that the cruise is over I can no longer access my personal account - in other words without a current reservation number you can’t past the first screen.
It would be nice to access Crown & Anchor information, and it seems you should be able to access without currently being on a cruise.
Show less
Functional, But Missing Some Things
The app itself works fine, aside from the chat going down on occasion. I’m giving three stars because I felt it was missing some obvious features. It would have been nice if you could receive notifications when someone sends you a message over chat. I missed several messages because I didn’t keep this app up at all times, which seems to be the only way to know if you have a new message. Makes it hard to communicate with friends and family on board. The other things I would have expected this app to have would have been a way to add activities to your own schedule (like the guidebook app). It would be nice to be able to scroll through the things I specifically was interested in for the day and get notifications about 15 minutes before to remind me. The information provided for the debarkation process also seemed a little sparse.
Show less
Major bugs
This would be a great little app if it worked correctly. It’s very slow to load. Only give you basic information for that days cruise. It’s often down so you are unable to see you onboard balance. It needs to be pulled down and fixed.
Making Some Changes
First I would like to mention about staterooms. Rooms are extremely small and not much storage space, I get it..... keep everything small do you can have more people on board. But too small! Secondly in the bathroom it would be great to have the liquid hand soap, not the bar soap. It would even be easier for the housekeeping team. Bar soap is messy. The balcony is very nice. Also for breakfast, change up the menu instead of the same ole stuff every single morning no matter where you ate, except Johnny Rockets. Or paid. Also more food choices. I’m sorry I’ve been on Carnival many times and they have the different foods. And they’re free! But I will say our evening dinner servers were the best. Ben Amor and Eddie. They made for a great dinner. But again different food choices, especially appetizers and desserts! If you ask me if I’d cruise with RC again? Maybe.......
Show less
