Leave a Review Paysign®
Failure to stop theft
So the app is very faulty in notifying you of transactions because someone was able to steal nearly $120 from my account until the balance was insufficient.
I’ve tried to dispute the fraudulent transactions because it would be impossible for me to be buying gas from Sacramento while I was currently in LA but the dispute center claim insufficient evidence to refund the loss funds.
Do yourself a favor and withdraw cash from a supermarket and add the cash to your checking account, once thieves steal your funds Paysign won’t help you, don’t carry a large amount in that account.
I wished my plasma clinic can deposit my money to my credit Union who has state of the art anti-theft transactions alerts and account freezes.Show lessDijon K.
Misclick? Good luck.
Received my card from a plasma donation center. My first complaint is that it wouldn’t let me use it online, which is kind of a big deal. As for the app itself, its interface is simple enough and does what it needs to with some glaring flaws. I could not figure out how to set it up for use online. Not only that, I locked my card with an accidental misclick, the app won’t let me unlock it, and the robo help line immediately stopped recognizing my card, and now I think all I can do is get a replacement, if I even want it.Show lessGhengis Khan 9
This app is as bad as their company
Terrible UI, glitchy data, no visible options to add a new or different card or to delete an account, the deactivate card button doesn't work, takes forever to load, and they charge a $0.50 fee every time you use the card. PaySign is an exploitative company taking advantage of their monopoly on many plasma donation center payments to screw over vulnerable people... AND their app is terrible to boot.Show lessheycaptainradio
Login
I literally just tried to register for the first time, setting up a password etc. told me the info was wrong and locked my access. Couldn’t even get in for the first timeSouthbeach bound
Developers are becoming greedy.
Last month attempted to pull money out as half the places I go too don’t accept this card. I’ve kept track of the transactions so I know the amount that is on the card. Gets declined, look at my account magically it is 7 dollars below the amount I was attempting to transfer out. Try again this time a few dollars lower than what it claimed was there, still decline magically it was 3 dollars lower than the amount now, tried again declined again magically it kept going down until I pulled out half of what I was attempting to transfer out. So they stole about 10 dollars worth out of the account just from that, next day find out they charge me a fee for every decline failure that was a fault in there system. Before I also didn’t get fees for transfers, now they are charging every time I transfer out. If you can go with someone else pick anyone but this place.Show lessMikeNdoordashareidiots
Unorganized & GREEDY
I was given multiple run arounds by their customer service center. I used my card to get more information and was charged for a inquiry when I didn’t even use it! I was again charged just for linking it to my wallet app!!! And they refused to refund my transaction fees. GREEDY GREEDY GREEDY.MHWOnly001
Needs an update immediately!
I try to avoid using a browser to check my card balance by using this app. This app is becoming unreliable. It’s very buggy, it’s slow, and sometimes it tells me that there is $0.00 on my card when I know that there is money on it. This app needs a serious update.Ryu Zzz
Zero star
Doesn’t even work at almost all ATMs. Has worked twice at my banks ATM and then stopped. Got a new card, didn’t help.
The ATMs suggested are out of commission. I’ve been to four locations and all of them had signs that said they’ve been decommissioned.
Support is useless. Saying to visit their ATMs (the ones that are decommissioned) and/or get a replacement card (even though I’ve already done that). They just keep repeating that. Literally just keep going back to that even though I’ve said that’s not the issue, as I’ve already done that and still am having issues. So support is no help whatsoever.
Even using it to just get gas, I have to walk into the store and prepay…guessing how much will fill my tank because prices are constantly changing. So never being able to top off my tank.
This card is nothing but problems and I’m literally done donating plasma, unfortunately until they switch cards again and stop cheaping out. Sorry CSL, but do better. PaySign, no hope for you.Show lesskklncfjn
Could Create a New Login
I received a new PaySign card. I tried to create a user account using the app and it didn’t work. I also went on the website to create an account and still could not. There is no error message telling me what the problem is. I am able to use the card and I can call and get the balance on the card. The app and the website are ridicules.Show lessLionessSarahB
Need help unlocking my card from the paysign app
I have money on the PaySign add but it has my card locked and won’t unlock so I can’t use what I havegirlioo2
