HOPR Transit User Reviews

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  • So much fun!

    It was wonderful to ride through the city on the old train routes! Rode to botanical gardens in the view is amazing so much to explore on the way way better than riding the bus! I will say it was hard to find the hub to return the bike.
  • Buggy app, poor bike quality

    Almost all of the bikes had flat tires, and it took 20 minutes to unlock the bike. Really poor experience. Seems like a hacky operation
  • Terrible experience

    Terrible bike that shifted gears. Multiple charge that are dishonest. Thought it was 20 for the day and that’s it. Instead it’s 20 for a pass then an additional charges per minutes.
  • Parking

    Way. Way to hard to find a designated spot to park. Why can’t you have directions built in to find parking??? In your app
  • Less than one star

    Extremely disappointed. Do they even check to make sure these bikes work? The gears wouldn’t work at all and the tires were flat. I better be getting my money back for this poor excuse of a ride
  • Not worth the time. Walk

    On first 2 bikes the electric assist didn’t work. We tried a blue to peddle and wasted another 20 minutes as it said it unlocked and started ride but it didn’t unlock. I had to call.
  • Poorly designed rental system

    You can only park at a designated hub. Even though you are in the location, your phone may drift slightly outside of the radius. I spent 2-3 minutes trying to get it in the right spot, all the while it kept charging me. Not the best rental for a stop and go trip.
  • Nice ride

    Very convenient!
  • HOPR is SCAM!! BEWARE!! NOT RELIABLE!!

    Here’s my experience with HOPR. At first, I thought HOPR was the smartest thing ever. But the more I used it, the more flaws arose.

    1. It is hard to locate HOPR parking. The HOPR app only shows parking locations but isn’t helpful enough to show where exactly those locations are. I wasted an extra 10 minutes of charge because I couldn’t find a parking location. It’s also really inconvenient since u have to hold ur phone while ur biking. AKa dangerous.

    2. Extra Charge. ONTOP of not being able to find parking, they charged me an extra $2 since the bike couldn’t register that it was parked in the correct location. But it was. Right in the square, although the square was father than usual from the sign which could’ve been the reason as to why it didn’t register. But that shouldn’t happen. Cuetomers should have to pay the price of HOPR’s inability to draw the square in the correct location. This inconsistency is a big drawback of this app.

    3. The quality of the bikes are disappointing. U got to be super lucky one day to be able to get a bike in an ok condition. They either have semi broken brakes, or ripped chairs ar damaged handles.

    4. If ur in a rush, find a more reliable way of transportation. It’s extremely difficult to find a parking location unless u are already familiar with the area. Plus, the app might charge u extra if the parking location is not in a busy area (in my case, it was behind a building). I say this because that’s exactly what happened to me.

    If ur a student, just bring ur own bike. But a cheap one if ur scared of getting it stolen. Don’t trust that HOPR will save you time. It has never for me.
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  • Great

    Enjoyed my ride

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