HOPR Transit User Reviews

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  • Bikes are very poor condition

    I live in St. Petersburg Florida and we bought the annual pass thinking it would be a great idea. At least every three out of four bikes that we attempt to unlock and use are either broken or will not unlock or have some other type of issue. The idea is great but the actual product is horrible and it does not seem like this company replaces or fixes their equipment often enough.
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  • Parking needs better signs

    Took me a few minutes to locate parking
  • Wouldn't recommend

    It was easy enough to sign up and use the bike but that thing was so heavy and slow that going up the slightest of hills was more work than it was worth. We just hopped off and walked - much nicer
  • App is crap

    Visiting Atlanta and downloaded this so I could take a bike ride, and even though I have a credit card in there it won’t allow me to buy credits, what a waste of time.
  • Over paid

    Not a lot of info on how to use for the day as I was over charged.
  • Terrible

    Old bikes, no gears, difficult app doesn’t tell you where the bike lock is when you and your ride, no tech-support on the end of the phone, barcode doesn’t scan to end the ride only just to start it.
  • That was fun

    That was super fun an easy way to get around town!
  • Dumb

    None of the bikes available. Finally found one that is but wouldn’t unlock. Still got charged.
  • Overcharge

    I got charged $3 form parking “outside of the Hub” when I parked it in the same spot I got the bike from
  • Joke of a company

    The bikes are in HORRIBLE condition, barely rideable. Charges you full price of a day even if you use it for half an hour while ive rode on a different bike with a any other company and you get charged per minute. The app is dated and buggy. 0 customer service readily avalaible. Go out of business already please youre taking up perfectly good bike spaces for WORKING bikes. Do not waste your time, money and patience.
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