HOPR Transit User Reviews

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  • Not Functional

    The QR codes on two of the bikes wouldn’t scan. One bike worked and began charging while I waited for my husband to unlock his own bike. All other bikes said they were unavailable. I ended up paying $3 to unlock and then re-lock my bike since we couldn’t get a second one. Not impressed.
  • 1199 only went 9 miles per hour

    This one might need some repair

    But super fun.
  • 0259 has no brakes

    0259 has no brakes
  • Great idea but garbage app.

    More than half the time I cannot unlock the bikes. I just get a “failed to unlock” error message. It’s too bad, because I would use it every day if it worked.
  • Not worth it

    The app kept crashing, app way to difficult to navigate, and the instruction to lock and unlock the bike is unclear.
  • Doesnt work

    App crashes consistently on pressing unlock. I’d like a refund.
  • Great, but need maps

    A feature that would pull up maps to get you to the bikes, would be great. Also I’m at feature tracking route to be nice too.
  • Broken bikes

    Difficult process and the bike didn’t even work
  • Too expensive, pause fail

    I rented in St. Pete FL cost $10 to go one mile. Paused for coffee and bike refused to unlock. When I tried to park the bike in designated area full of HOPR bikes, app said I wasn’t in designated area and would have to pay another $3. Finally dragged bike 100 yards to avoid fee. Never again.
  • Unreliable

    I like the service but the app takes forever to load and I just tried to open the app and it took a good 5 minutes of opening the app, it not loading then crashing, and me trying again. I also all too frequently will get a message that the bike cannot be unlocked and to try again. Usually I have to try two bikes before it works and do multiple scans of each. If the bike is reserved and that’s why I can’t unlock it then it should say that. If reserved bikes do display a different message then I have no idea why this is happening and why is happens so often. It is extremely frustrating, greatly slows down my trip, and means if I want to feel comfortable I will be able to unlock a bike I have to find a spot with multiple bikes. The unreliableness of the app really kills the appeal of this service.
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