Leave a Review Valvoline Instant Oil Change
A women can go here & not get taken advantage of.
I went to the location on W Craig Rd
It was my first time my daughter took her car also.
OMG I was impressed they told me exactly what I needed and didn’t how long the service would last on each thing I did. Went for an oil change I also needed my tires rotated and I purchased a cabin filter. These young me were efficient , very pleasant I will return.
That’s the kind of service everyone deserves.
P.FlowersShow lesstdvupw
Awesome
So I went to Valvoline and OH MY LANTA was I amazed! They checked everything for me! And told me it wasn’t necessary for me to get certain things that I was told I needed at another mechanic shop! They told me I had time before that was needed! They never pressured me to buy anything extra! Also when they asked if I had any coupons I told them I had the app and I wasn’t sure if I could use the coupons they had, because I didn’t know what kind of oil my car got lol I don’t know anything about cars I just get the oil changed when the mileage comes due. Also, when they entered the $7 coupon from the app it actually showed up as $10, so that was cool! The employees were so nice to me when I told them I had no idea what they were doing to my car! They jokingly teased me and informed me on what they were doing and why they were doing it! I appreciate them so much and will continue going back! I wish they would accept tips, because my local Valvoline had amazing employees!!Show lessJessieP20
Ok app
I like the idea to your guest but the estimated time it shows for when you'll get in is wrong unless it says 0 min. When I went to Valvoline it said 19 min and they always say 15 min or less. So headed over and there were 6 cars waiting to get in. And I closed the app re-opened to reset it and it still said 19 min. If your gonna have the feature least make it more accurate for us so we know. And if someone is getting a service add the 10-15 min.Show lessJoybrther
Awesome
The assistant manager was fantastic of the cda area . He is 23 years old but the guy knows everything there is to know about cars . Very helpful, his assistant was also very kind and they never push anything on me which is so very nice as well they just simply ask if I’m interested explain it and then it is what it is . I’ve been coming to this place when it was oil can Henry’s and it has just gotten better and better with each visit . I will only do business here for oil and fluid changesShow lessniehit
All-In-One car care
I have been taking my Chrysler 300C to Valvoline for a while now and I feel very confident that I am receiving the same top quality care I would get at the dealership. I have had the differential and transmission fluid changed there on top of oil changes. Top notch service, and I recommend them to friends and family. Keep up the great work.Show lessDJM-5150
Does exactly what it should
This app is incredibly useful and easy to use. Valvoline is perfect for people who are always on the go and my not have a schedule that’s easy to make opponents that could take a while. They are fast, friendly, knowledgeable and incredibly convenient. I’ve been to five different locations in Minnesota and have always been pleased with the result. If there’s ever a line I know I can look up what location is nearby that might be faster with the app. The app also gives you access to the latest and greatest coupons that apply to you. This app 10/10 does exactly what it should do and the people who drive the business are fantastic too.Show lessRaven-King...x3007
Great experience
This was my first visit. I have always used the service department at the dealer. My dealer closed so I thought what the hay I’ll give it a try. My BF usually goes there. I was impressed. They changed my cabin filter. It looked moldy. I had no clue it was even there. I was done in 25 minutes and left feeling skilled people took care of my car.Show lessOuidaK
Quickest oil change I ever had...
My first time going so I pulled up she was asking me questions the next I know I was pulling off in less then 5 mins. I didn’t even know they was doing it. This will be the only place I’ll be coming to!!! Not to mention they checked EVERYTHING and filled up all my levels.Rachelbrks
Your own “pit crew” in Ellensburg!
I rolled into the parking lot, and these guys came together like a pit crew at a Nascar race!
I drive a service rig that gets a lot of miles put on it...this is MY crew. Friendly, happy, efficient and professional. I am very pleased with the service I receive from these well trained techs.
Thanks to Cody, Efrain and Charles, Great work guys!Show lessSooobeeecoool
Great service
Came in spur of the moment for an oil change and I am so glad that I did. I was impressed at the customer service they explained all services so well and there was no pressure to sell. They did explain services available, prices, and benefits but were honest in letting me know that things look good and I didn’t need them at this time.Show lessCarilee2001
