Mrs JeNai Davis
I/family look forward to our meeting with Mrs JeNai Davis, we never miss a session with her. She is very intelligent, funny, and enjoys working in her craft. My children have grown tremendously, under Mrs Davis’s direction. Her and I collaborate throughout the week, to optimize our time on the Tuesday evening sessions which helps keep my two granddaughters moving in the right direction! I thank God for putting her in their lives, the timing could not have been better! Lastly, I’ve referred Mrs Davis’s service to a family in crisis. I wanted to pay it forward, because I was referred to Mrs Davis myself. Thank you, Ms Tawana Sealy
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Good and Bad
I find the app good enough in terms of connecting with therapist and giving a personal enough interaction but sometimes the technology is a bit weak.
e.g. The appt confirmations would not sync into my standard calendar software or would sync without the teleconference link.
Also sometimes the connection was not as strong as should be for video and sound (but that could be a local ISP or Wifi issue).
Still overall grateful for the therapist support that this delivers.
e.g. The appt confirmations would not sync into my standard calendar software or would sync without the teleconference link.
Also sometimes the connection was not as strong as should be for video and sound (but that could be a local ISP or Wifi issue).
Still overall grateful for the therapist support that this delivers.
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Downloads needlessly blocked on macOS
I downloaded an earlier version of the iPad app onto my M1-based Mac, as the browser version was not working with my microphone (my provider could never hear me). The app consistently worked well.
I received an update notification on my Mac, but downloading the update consistently threw an App Store error. As an attempt to troubleshoot, I deleted the app and attempted to reinstall. However, the listing for the iPad app no longer appears on the Mac App Store. It appears that the developer blocked the listing from appearing on Macs.
I hope the developer reverses course, as again, the browser version (through Safari) doesn’t work for me as my provider can never hear me via the browser.
I received an update notification on my Mac, but downloading the update consistently threw an App Store error. As an attempt to troubleshoot, I deleted the app and attempted to reinstall. However, the listing for the iPad app no longer appears on the Mac App Store. It appears that the developer blocked the listing from appearing on Macs.
I hope the developer reverses course, as again, the browser version (through Safari) doesn’t work for me as my provider can never hear me via the browser.
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Thank you
When Covid began, I had to switch my therapy online. Fortunately, this platform has been perfect! I feel confidant about my confidentiality and the technological components have never faltered. I get a weekly individualized link and sign in each time with a breeze and aside from some internet glitches (rarely), the platform is stable and workable. Since my therapist had a baby during this time, I am comforted that she is able to work from home and hopefully have more family time in the process. I am impressed that this platform has kept up with the demands. Thank you.
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Very Good Patient Portal!
Telehealth has been a great patient portal. It never crashes, there are never any audio or visual glitches, connectivity is smooth and reliable. Even the layout is good, with the provider filling most of the screen and your self-view being very small so as not to be to distracting. It has fulfilled a need in telehealth, providing an easy and clear place to connect with your provider online that doesnt interfere with sessions due to technical difficulties. Thank you very much Telehealth for your services!
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SimplePractice
I’ve been using SimplePractice for over a year now to meet with my Therapist. I am a Field Service Engineer so I am in a different place everyday, sometimes I can go to a private spot in a restaurant or in the building where I am working to have my conference call, this works out well because often I can use the Wi-Fi there but more often I go out to my car to make my call via SimplePractice so I can have the privacy I need to speak with my therapist. I am usually parked in garages or city parking lots, my phone only has two bars of signal strength but yet the call quality is always nearly perfect. I am very satisfied with SimplePractice.
Paul C.
Paul C.
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Should have the option to use data instead of WiFi
Sometimes the things we need therapy for are in the same locations as we have to make our tele calls because it has to be connected to WiFi which is a public place or in a home that may not be safe I wanted to go for a walk in the neighborhood during my sessions so I could speak freely and couldn’t because I couldn’t connect so now I don’t say half the things I need help with because there are too many people around while I have to stay home during this pandemic please do better and offer an option that doesn’t need WiFi
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Update: Why can’t I hide my video?
Update: The app updates so that I can hide both my own video and the clock on my iPad are excellent. I can see my therapist full screen without having to tape paper over parts of my screen. Really pleased with this update.
Previous review: I don’t have any of the same issues with connection or overheating, but it drives me bananas that there is no option on the phone or tablet app to hide your own video. I do not want to look at myself during therapy, so I have to tape a piece of paper over the lower right corner of my screen. Please make this an option.
Previous review: I don’t have any of the same issues with connection or overheating, but it drives me bananas that there is no option on the phone or tablet app to hide your own video. I do not want to look at myself during therapy, so I have to tape a piece of paper over the lower right corner of my screen. Please make this an option.
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Response from developer
Hi there, we're working on it! In the meantime, you can use a computer browser to hold Telehealth calls on instead of your phone, or tablet. - Ruth
Therapy
Kelly is exceptional as a therapist. It’s evident she has a genuine desire to help her patients work through their personal problematic issues by coming to a workable solution.
She is compassionate, kind hearted and very knowledgeable along with her expertise in the field of mental health issues.
Kelly’s approach is apparent by using herself as an example and ability to bond with her patients. She is very understanding and possesses genuine concern for her patient’s progress.
Kelly Morgan has a gentle way of explaining acceptable therapeutic approach’s with her patients with the goal of allowing and assisting her patients in developing their own issues and by helping patients to see there is “light at the end of the tunnel”.
I appreciate her very much and would highly recommend her for anyone seeking improvement with self care and more understanding in their own life improvement.
She is a God send for me!
She is compassionate, kind hearted and very knowledgeable along with her expertise in the field of mental health issues.
Kelly’s approach is apparent by using herself as an example and ability to bond with her patients. She is very understanding and possesses genuine concern for her patient’s progress.
Kelly Morgan has a gentle way of explaining acceptable therapeutic approach’s with her patients with the goal of allowing and assisting her patients in developing their own issues and by helping patients to see there is “light at the end of the tunnel”.
I appreciate her very much and would highly recommend her for anyone seeking improvement with self care and more understanding in their own life improvement.
She is a God send for me!
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App is broken, needs to be fixed!
Sometimes it will be fine, the occasional glitch or freeze, but sometimes (like today) it will kick me AND MY THERAPIST out of the meeting repeatedly, if I try to log back in it tells me server error, I need to install a (nonexisting) update (then takes me to the App Store where there is no update), I have run out of cloud data (which I have not, everything else runs perfectly fine) and many various errors, AND THEN asks me to rate it on the App Store! Well guess what: I did. This app is a piece of junk, you need to maintain your products better. Maybe actually listen to the problems? I don’t know, just a suggestion? *sigh* anyway, I hope for better next time and hopefully I can actually go through the whole meeting.
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