The Barclay’s app is convenient for accessing basic information (balance, interest rate, most recent transactions) and for transferring money to/from external accounts. However, it only shows transactions for the past 90 days and does not give access to statements or other account information. This limitation severely limits its value. I expected better from an established international bank.
Transactions take forever , the app isn’t user friendly at all it’s like an app from the 90s and on top of everything I tried to make a simple 100$ transaction to my account and because there was an issue with the funds clearing in the funding account they froze my account and keep asking for more and more info . It’s been weeks . Contemplating cutting ties and moving on . If there acting like this for 100 bucks they can’t be trusted with large amounts of money .
Check out these other banks before wasting your time with these guys : Bread Savings(been with them a year never any issue) , Laurel Road (Just signed up so far so good)
I was concerned when I see all the 1 star reviews posted recently, however, the app actually works for me. Logged in, transferred, deposited check with no issues
It’s honestly a really simple app so you can’t do much than that.
Ugly Interface tho.
Not as fancy and smooth like Chase or Marcus, but it does the simple job.
The app is a poor built. It did not work for me. So I contacted the help line listed in the app. The personnel stated that ‘I am not sure why this is not working for you’ and was unable to help. Asked for tech support and I was told there isn’t any. Asked if they can seek some advice from other colleagues. The customer service discussed with others and can back to me to say IF I HAVE ANY SPECIAL CHARACTERS IN MY PW then the app won’t work!!!
So all in all Barclays app does not support strong passwords and likely has vulnerabilities. No tech support is a red flag too. Perhaps the APP was hastily built or done by a startup person and with many coding issues. Feel less confident to use this app.
I have been a client for years and love the bank itself. But for almost a year I have NOT been able to do a mobile deposit on the app. When I call the customer service team they always say there are no known issues and no one else has reported this problem.
I have deleted, installed, deleted and reinstalled multiple times to no avail. The purpose of mobile banking is that it works. Someone needs to respond and tell me why it stopped working. Please note for years it worked but does not any longer.
Since opening my account with Barclays I have NOT ONCE been able to open my account without jumping through hoops or having to call customer service. I KNOW I have inputted the correct password , yet I get no access. This is the WORST online banking experience I have ever had. A local small bank I use is way more sophisticated than this Barclays online experience. After my CD matures I will have strong reservations about continuing to do business with Barclays. To make matters worse, customer service is closed after 2:00 o’clock Hawaii time. So no help until I try tomorrow morning.
As of recent, the app continuously asks to paste from my messages, despite the fact that I have nothing on my clipboard and have received no messages regarding Barclays. I’ve deleted, reinstalled, closed all other programs and restarted the phone. It’s impossible to enter a user name and password let alone use the actual app when every half second I’m prompted to allow a paste. Please fix!
This was a pretty rudimentary app to begin with, and the login interface has been a constant issue for years. FaceID doesn’t work and you have to manually type in your password no matter what. After the last update, it’s impossible to login and you just get the same generic error message. I’ve tried un-installing/installing again, credentials work fine on the website.
The bank does a good job as an online bank, but this app is pretty bad. The logon mechanics are horrible. While it says it is Face ID enabled, once the app confirms your face, you still need to enter your login and password manually, which seems like a big glitch. More recently, the app gives me errors when it tries to load the Home Screen (yes, I am fully updated) and never actually loads. If you make it past the login issues, the functionality is basic. You can use this app to see your balance, deposit a check and do an immediate transfer to another Barclays account or a previously linked external account. If you are wanting more complex (like scheduling a transfer for a later day, or setting up a new external account, for example, this app doesn’t do that). The look is also very basic. They haven’t done a refresh of this app in the 5+ years it has existed, and it shows. Compared to apps like Citi and Chase, for example, this app is amateurish.
This bank takes absolutely no pride in upkeeping the app. It’s like walking into motel 8 hotel instead of Hilton. Absolutely embarrassing!! The fact that it provides the possibility of face id, but you still have to input userID and password, that tells you how poorly this app is built and maintained
DDorena
currentuser148
Kazzoh
Strong PW
J.fergalicious1
Acejukerman
nickname1028573820
Wllmhjames
barclays us app user
life_goes_on_
