Very limited
Just opened an account for the great savings rate. Was surprised and disappointed when I couldn’t confirm an external account through the app. Hopefully this will improve with time as so many people are doing everything on their phones.Chapwoman
Good rates, bad app
The functionality of this app compared to other finance apps is severely lacking. You can setup transfers but you can’t manage those transfers if they are reoccurring. And now for some reason I cannot log into the app. I can log into the website on my phone but the app says it can’t process the request.
Don’t get me wrong, I like banking with Barclays. They just need to get a real team in there to overhaul this app and make it a beautiful streamlined banking app.bchrispy
External transfer now possible on app
The one missing feature that was needed to make this app useful and helpful to the extent it could be was the external transfer feature. Now that this is working, this is a great app. Yes, the app does crash sometimes but let’s give the app developers a chance to improve this over time. Thanks for your continued effort.Pi.pa.po.
Doesn’t serve the purpose that I downloaded it for...
The app doesn’t show the transferred amount. The money has already been taken out of the “source” account. But when I check the app, it shows zero dollars in the savings and shows that the money that I transferred has been “credited” but there is no money in the account. I need to log in through the computer/internet browser to see how much I actually have.sshres10
Needs a lot of work..
The updated version allows the customer to do more rather than calling customer service every time something was needed to be done. Unfortunately everyday there’s an error saying the server is down and currently unavailable unless the customer checks the account after 5pm each day or so. The deposits don’t come out right away and the transfers aren’t right away as well. This is such a great savings program but the app is killing me.runswithriver
What is this 2008?
I remember about a decade ago when my bank at the time came out with their FIRST iPhone app... I can confidently say it was MILES beyond this sorry excuse of a banking interface.
On one of its “good days” you get to use the clunky poorly thought out interface and hope for the best. On its “bad days” well... best of luck but you’d have a better chance of shaking a magic 8 ball to find your account information.
WHY? WHY? Why would you make an app whose SOLE function is to manage a single savings account so poorly designed?
I’d rather just have a simple mobile web interface without this sorry excuse for an application.iTunesBlake
Could Use Minor Improvement
Great app overall for basic banking needs. One feature I would like to see, however, is the total balance of all of my accounts. This is readily available on the desktop site, but not on the app.J. Do
Long way to go
Basic functionality that really existed 4 years ago. No landscape mode. Does take advantage of fingerprint login. Full functionality only available in browser. The credit card app is much better. Look to partner with that team.Ludus magna
Maddening
I want to love Barclays since the APY on the online savings is great. But they make it so hard. I can’t log into the app at all, though I could yesterday, and I can log in online. Customer service is little more than useless- I was on hold for a hour and 5 minutes and they had no idea what was going on with the app. An hour of hold time for banking is ridiculous. I’ve opened a high yield savings with AmEx and will be transferring my money even if the APY is slightly lower. I’ll take the hit for piece of mind that I’ll actually be able to speak with their customer service reps in a reasonable amount of time.cinemaven
App doesn’t load, Transfers don’t work
After having no problems with the app after its initial launch...the app has gotten worse with each update. Endless loading times...now it doesn’t even load anymore. The transfer option became entirely useless as my reference accounts do not appear in the app. Not sure how you one make an app absolutely dysfunctional with each update...updates are there usually for improvementAnyUnknown
