Leave a Review The MeatStick
Stick didn’t work after 3 cooks
Don’t waste your time with this product.
I was excited to get and try the MeatStick. The app is a little clunky but was able to get up and running.
After thoroughly cleaning and charging the sticks both stopped connecting to the app during the 4th cook. (About 2 weeks).
Customer service is poor. Slow response, lack of service, too many back and forths to try to get a resolution. They are making me send back the sticks before they send a replacement as if I would go through all of this trouble to get a product that works. Believe me, I don’t want this busted product.
Save yourself a headache and go for a different thermometer if you want to have a good experience. I can’t vouch for another product but it couldn’t be worse than this one.Show lessMarkMccand
The benchmark
Seriously good tool. Great support and backup. Makes the meater look like amateur hour.snake eyes 2345432
Used to be great
I used to use my MeatStick every week with no issues. I also recent got two of the Mini sticks. I haven’t had the opportunity to use them as much lately but definitely seems to be some issues. While using the app, a pop up keeps telling me I have to update to the newest version, but I already have the newest version. Very frustrating.Show lessJeriamy
Major bug in v1.0.100
My 3 MeatStick are useless tonight.Eventex
Very bad product
I was very excited about my purchase of the MeatStick but after many attempts to use the product I can honestly say this is a very bad product. At first, it had no problem pairing and working during my cook. But after use of more than three or four times it just stop working and will not show on the app or the bridge unit. The customer service folks are good and will communicate with you to resolve the problem. In fact, they sent me three new probes over a period of two months and all three stop working only after a few use. Since I was pass the 30 day guarantee period they would not fund my money back. Not the employees fault but a company policy which stink for me. I would love to be able to use this product but I just can’t get them to stay working. Don’t waste your time buying the MeatStick. Very bad product that needs more work.Show lessStewartps8318
Developer Response
Thank you for your feedback and we're very sorry for your experience. We have thousands of users using The MeatStick without any issue, and what you have experienced is not normal at all. Please kindly work with our support team and they will help you getting working MeatSticks. Thank you again for your amazing patience!Quality build and performance
Really nothing to complain about. From the reviews I see on the "competition", their quality control and build are trailing the meat stick.Rob near Beaufort, SC
Great product and great customer service
The temperature of the sticks match my wired thermometer when I was checking how accurate they were. I also had some problems with the first set that I bought and they sent me new ones right away after sending the old ones back.Promauto
Inaccuracy makes up for lack of privacy?
It’s obviously ridiculous for an app to ask for your precise location unless and until you are navigating or doing something that actually is useful to YOU. Cooking meat? You know where you are already! They don’t need to know unless they want to violate your privacy.
Unfortunately, this app doesn’t work at all until you set your iPhone to allow the app maker to track you all of the time. Awesome?
I rolled my eyes and thought to myself, fine, I’ll just turn it off after I’m done cooking. Well, not so much.
Then — the best part — I realized that the Meat Stick’s internal thermometer was off by a factor of at least 20°F!
Like a good engineer, I doubted this at first when I was double checking the temp with another meat thermometer. So, I pulled out YET ANOTHER meat thermometer. The two non Meat Sticks agreed with one another within one degree! Meat Stick? Not so much. It registered at least 20°F over the other two thermometers.
I won’t elaborate too much re the short range of the Meat Stick. It’s ridiculous. 10 feet away from the closed grill = no signal. They should NOT have released this product without an external booster.
This is a shoddy product that violates your privacy for no reason AND gives you false readings. I returned mine and I suggest you do too. I wish I could give zero stars. Very disappointing.Show less1jfffffff
Developer Response
We understand that location permissions in a concern, and we do not use it to track or even record your location data. Location permission is required because our app and Sticks use the Bluetooth beacon functionality that is built into the "Location permission". For some reason Apple and Android have this functionality built into the Location permission instead of the Bluetooth permissions. As such, if this permission is disabled, the app will be unable to read the temperature from The MeatStick. It's not normal that your probe reads incorrectly. Please contact our support team support@themeatstick.com and they will help you look into it. As we mention on our product page, The MeatStick Set (limited range) is only recommended when you cook in an open environment. If you're cooking with a closed grill, The MeatStickX Set or The WiFi Bridge Set works perfectly, according to our thousands of users. Thank you for providing your feedback and letting us know about these issues you had. Please don't hesitate to contact us if you have any questions.Only 2 stars because the interface is very poor
As a thermometer, it seems to work - if you can figure out the interface. When the app opens, you get a confusing mostly empty screen. Is the thermometer on - I have no idea, it doesn’t say what is and what is not working. Is the extender on - again no idea. This app has the opportunity to be great, instead it fails to be intuitive, but succeeds at ambiguity. When you open an app, it should be very clear to simplest of simpletons what is or is not going on. Open this app, I have no idea what is going on, and I more tech savvy than most. Click around & it’s even more confusing as to whether the equipment is on or off. No current status indicators, such as “Thermometer: Off/On” or “Extender: Off/On”. Only a few unhelpful tiny icons & a graphic logo in the background. When you click on them it tries to add new equipment. I don’t want to add equipment easier than I can discover the status of my existing equipment. Bury that in another layer, bring my status to the top layer.Show lessStollem
A-Mazing!!!
I’ve had the MeatStick for almost 2 months now! It cost a pretty penny, so I was only able to get the one. If you can afford to get multiple sticks with the Wi-Fi range boosters, it’s definitely worth it!
Their customer service is amazing! I had an issue and I reported it through the app and the responded with a solution the very next day!
Definitely worth the money! My steaks have been perfectly cooked and nice and tender!!!Show lessMr. Rowe
