Leave a Review Riva Fashion ريڤا فاشن
Bad customer service
I won’t repeat the mistake of buying online from RIVA. I asked for a return from more than 10 days. No one came to pick up the order. I called RIVA twice and sent an email without any real service. Today I called without any answer. Extremely disappointed. Will never buy again.Developer Response
Dear valued customer , we are deeply sorry for the inconvenience happened please you can contact us at this email wecare@rivafashion.com with the order number and we will solve your problem with the return request Thank you.Delay in receiving purchased items
More than 10 days waiting my items to arrive and unfortunately in every call they gave me different excusions . Delivering service is too slow and basDeveloper Response
Dear valued customer , we are deeply sorry for the inconvenience that happened we promise you our delivery now is fast and if you faced any problems you can contact our customer service or this email and we will help you in any possible way to solve your problem wecare@rivafashion.com Thank you.البضاعة ناقصة
اخذ الموقع كامل المبلغ
وجاء الطلب ناقص في حاولت التواصل بالاتصال بالهاتف والبريد الالكتروني ولم يتم التجاربHalf of my stuff wasnt shipped
I ordered 3 weeks aago and only received half of my stuff via dhlالرياض
اسوأ تطبيق و خدمة عملاء مرت علي بحياتي موصلين لي طلبية من برا مكتوب عليها بياناتي وطلبيتي للاطفال بس لما فتحتها طلبات عميلة ثانية ونسائية قالوا لي اعملي ارجاع والان عملته لي اكثر من شهرين وما ارسلوا اي مندوب يستلم الشحنة والآن سجلوا بتطبيقهم انه تم الشحن والشحنة لازالت موجودة لدي ولا يوجد رد على الاتصالات او ايميلات او المحادثة المباشرة👎🏻👎🏻👎🏻💔😢Show lessThis app disappointed me.
I didn't get any problems when I order, but when I want to return some items, I couldn't reach them. Also, I send an email, and now is the fourth day with no response.Developer Response
Dear valued customer , we are deeply sorry for the inconvenience that happened we hope that the problem is solved if it is not solved please contact us at our account in Instagram or through our customer service number +96522216688 Thank you.Worst experience
Fir all don’t buy online from this shop no customer care no one answers you they late on delivery and also you may not receive your order and the signs it as received اسواء تجربه شراء اون لاين ومافيه لا خدمه عملاء ولا بردون على ايميلات ولا يهتمون بطلب اخذوا فلوسي دفعت اون لاين وكنسلوا طلبي ولارجعوا لي شي واطالب محد يرد انتبهوا منهمShow lessDeveloper Response
مرحبا عميلتنا العزيزة نحن نعتذر منك عن الذي حدث بشدة نتمني ان تكون المشكلة انحلت اذا لم تنحل الرجاء تواصلي معنا علي حسابنا بالانستجرام او من خلال رقم خدمة العملاء 96522216688+ وشكراComplete my order please or return my money
Yoy didn’t bring all my order and you didn’t tell me about that How can i contact with you to return my moneyDeveloper Response
Dear valued customer , we are deeply sorry for the inconvenience that happened we hope that the problem is solved if it is not solved please contact us at our account in Instagram or through our customer service number +96522216688 Thank you.Customer service and delivery
Bad customer service
And I have received only 1 item out of 3No products
No products found, this is what I get when I try to click on anything.