Leave a Review YI IoT
YI IOT
When I bought two cameras, I thought I was fortunate to have chosen these. Then I realized I was paying for 5 camera service versus 2, there was no option to choose single or 2. Then when I tried to call them, there was no number or email to reach the company. Anyway I was able to find service for a single camera for a year but the video was not a full blown one. Then I had to buy cloud service to see the videos as I could not view the videos at all. Then they cancelled the previous service. It was working fine and then since July 27! The camera just went offline and yesterday, I got fed up and canceled my subscription
As I kept getting alerts to buy other services. I realized it was a ploy to buy other service so I canceled my service and then the camera starts working again and was supposed to until the subscription period ended. I have no desire to work with a ghost company where you cannot reach anyone for support or ask for guidance.Show lessAshArlo
Developer Response
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at https://store.kamihome.com/pages/contactThis app has improved some , it now shows ways to remove the cloud adds , and play back functions
Update , it has improved some , if work 100 % correctly or close I would donate to the developers but a word of advice , once someone gets frustrated with anything it’s very unlikely that anyone going to buy or purchase any additional services , in the last week I have seen some improvements , so I’m giving 4 stars , but I’m still not confident to use when I’m not at home , kudos the developers I know nothing is free especially the work you put into the app , im hoping to see more improvements and a donation button , then I’ll give 5 stars and may donate to the improvements ,Show lessSammy Quick
Developer Response
We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at https://store.kamihome.com/pages/contact and we will look into it at the earliest.Potential breach of security and device compromised
I had a dome camera angled downwards to monitor my pets. It remained like this until we returned home from a trip, which is when we decided to reposition the camera’s angle to monitor a different part of the home. I want to emphasis that we did this by simply turning the camera around with our own hands, and not through the app. Later that night, we come to find the camera trained to where our pets are again, but not pointed downwards. The camera is now directly watching where it would see people doing stuff in the house. Curious as to how it repositioned its angle, not just to turn around, but to look at where WE usually are, we used the app this time to swivel its view back to where we intended it to be.
Shortly after, my sister witnessed, with her own two eyes, the camera swivel its view back towards that same angle, where it could be looking at US, the people inside.
We believe the device has been compromised, and there has been a breach of security. If you are considering using this app and its devices, please reconsider, and be careful where you place these cameras.Show lessbruhggy
Developer Response
Hi, we would like to fix this. As we don't have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.Not as good as it used to be
When I first purchased this camera it was great! Now with each upgrade it gets worse! I could always count on this camera inside my home! Best feature was the ability to turn it on & off on the fly with a simple switch in the settings! It apparently goes through the company’s system then back to you! Originally not an issue! However … Now, if you are not a paying customer they reduce or limit the bandwidth of you camera! Since this appears to this customer to be about money, I’ll order another set of the Sight Bulb Cameras! They have been a one time price for purchase an use and don’t appear to be throttled by the company! I’ll continue, until I can replace it! But I’m done with this camera! No One forces me into a “pay to use” anything! Too many other choices! Lost another customer!
But Sight Bulb! Just look it up, even available directly at Home Depot!
I’m now, a very Disappointed & Dissatisfied Customer!Show lessNetuserms
Developer Response
Hi, we would like to fix this. As we don't have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.Very disappointing
I like everything about these cameras (I bought 4), but like so many others, the motion feature was going off every few minutes. So I decided to upgrade to the Smart AI detection feature and fine tune those alerts. I too wish I had read more of the reviews because I also have had horrible customer support and even though I have asked for a refund since it doesn’t work and they can’t seem to help, I believe they are just stalling the 30 days so they can refuse my refund also. I went from having alerts every few minutes to none at all. Even if I am driving up and down my own drive or walking around….nothing. I am so disappointed. If the issue is the cameras then why do they work when that feature is turned off and not when turned on. I just don’t want alerts every few minutes just when something approaches.Show lessRabbitt1000
Developer Response
Hi, we would like to fix this. As we don't have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.Worthless
Had a set of cameras that I used in each of the kiddos rooms. Two kids under two is a lot of work! 🙃 Cameras were great for awhile. Eventually, my daughter knocked her camera off her crib which broke something internally inside the camera making it lose its ability to pan around the room. My sons camera has the same problem. Just recently, my sons won’t work at all anymore. I plug it in and it constantly does the startup sound, rotates on its on, and shuts off. Repeat, repeat, repeat. So that camera is in the garbage now.
The biggest thing that pisses me off is this company tries every which way to shake the money out of your pocket. If you want to view the camera you own QUICKLY because you heard a noise or are worried about something.. just sit tight, you need to watch the advertisement before you can see the video feed.
O N E S T A R P R O D U C TShow lessLilWesley
Too many adds some good features but wow
Was trying to order cameras that matched what I already had seller sent me two of these instead they are ok cameras I like the motion tracking, but there is no place to put a sd mini card. There are a ton of antenna on the camera but they don’t seem to do any more as far as reception than the one antennae cameras I had.
Now about the app - the clips the motion tracking records would be nice but they blink and seem to always miss the motion. The app is constantly trying to sell you upgrades, then it even started putting ads for different stuff all the sudden. When you first start it the ads go and the audio lingers. Today when I had an ad that would not close blocking all other functions I decided to give a negative review with one star it’s ridiculous my other cameras are way better because of all the meddlesome ads!Show lesschefromthebay
Camera works fine but app is just trash
The camera works fine but the app is borderline extortion. It used to let you watch a short preview of the video it captures with alerts but they took that away and gated it behind Premium. I don’t want to have to buy something to use the thing I already paid for, and for the devs to take away the already paltry BASIC feature and gate it behind a paywall! (Edit - I think it’s actually glitchy. Sometimes the app lets you see a free short clip, sometimes it demands you to pay. I’m not sure if there’s some rate limit that isn’t being disclosed here.)
Edit: they added advertisements too. Big, intrusive ones that interrupt you seeing your alerts (if you can get them to work that is). I’m getting another camera because this app is just getting more unusable all the time.Show lessRobyn.Erika
Developer Response
We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without any ads. Please contact us at https://www.kamihome.com/contact so we can further assist you.Should’ve read reviews before I purchased 2 of these.
The only thing good about this product is the clear picture. When it’s not pointed at the wall that is. And if you want to use your own sd card instead of their EXTREMLY high priced cloud storage, GOOD LUCK! It won’t even let you review your recordings on your own private storage! You have to buy the cloud storage if you want yo view ANYTHING! What’s the point though when it just points at the wall? The light that you can set to auto work’s only when it wants too, mostly when it’s pointed at the wall. I keep getting all these alerts but nothing is there that should’ve caused an alert. Granted, I only paid like 10$ each but I’ve paid for cameras that are the size of a quarter that work better then this piece of crap. And from what I read on all the responses from the owner’s, let me just stop you now, no I don’t want you to “look at it” to see if something’s wrong, and NO I don’t want a “reduced” or “discounted” price for the cloud. The cloud should be free since the camera was paid for or you should have the ability to utilize your own private storage with no restrictions. It’s not even worth it to send back for a refund. My garbage is feeling a bit lonely so that’s where I’ll be storing these worthless cameras.———->>>DISSATISFIED CUSTOMER!
WOULD NOT RECOMMEND THIS PRODUCT TO MY WORST ENEMY!Show lessCheri Lee 76
Disappointing
This system has great potential but with their greed for subscription and constant intrusive maneuvers to get you to subscribe it’s very annoying. If that’s not bad enough when you try and input your own micro SD the cameras seem to malfunction. I have tried different settings and assistance from customer service still no luck. The system worked for about 6 no to a year then from then on no subscription no real functionality. My cameras continuously turn facing the walls and when I adjust it automatically goes back to the wall with no motion in designated area. I’m a done with this product and will try one of the more reputable security systems that offer you to self monitor and the product work’s whether you subscribe or not. Goodbye KAMI products and good luck….Show lessSpecial Delivery
Developer Response
We are sorry for the trouble. We would like to offer a discount and promotions for cloud subscriptions. Please contact us at https://www.kamihome.com/contact so we can further assist you.
