Leave a Review YI IoT
Good Quality images but...
After multiple car break-ins our neighborhood we installed the pan cam outside our garage. While
It has good quality images - there are major issues with the app. I get regular alerts for bugs flying around or shadows from the sun but not people in our driveway trying to break into cars. One morning a neighbor’s car alarm went off so I happened to glance at the clock. Then another neighbor let us know their car had been broken into. I had no alerts (other than bugs) so I checked the playback around the time I heard the car alarm (had I not known the approx time I would have likely never found the footage due to no alert and the lack of functionality in the app). Sure enough we had people in our driveway checking several of our cars...but no alerts even though at times the person was dead center in the image and not trying to hide. My spouse also leaves the house early each morning and maybe 10% of the time the camera gives me an alert from his movement including a car pulling out of our driveway. Another negative is that to review any playback there is NO fast forward or pause functionality. So if you want a good camera and app just to check in on live feed and aren’t worried about alerts - this will do the job. Otherwise I wouldn’t recommend.Show lessTraciEN77
Decent camera
The camera was working fine, it had great quality and very useful features, until it went offline for NO REASON AT ALL! The internet was fine, a fuse never blew, and we don’t think the cats could’ve done anything to it. We unplugged it and plugged it back in, we emailed the contact number and haven’t gotten a response yet, and the only reason I didn’t rate it 1 star is because I’m willing to wait and see if we will be able to fix it. The people that wrote the good reviews I call the lucky ones, because I don’t think they had to deal with this. If we end up being able to fix it, than I will come back rate this a 4 stars because other than this very annoying feature, it’s actually really good.
Edit: we found out how to fix it, the USB port in the cord we used to plug it in was bad. I hope you reading this don’t experience this problem, too, cuz it’s incredibly annoying.Show lessSneklord27
Terrible change with update!!
We loved this camera for use as a baby monitor until this most recent update. Previously the app would stay running on your phone with live picture and volume. But now it times out and the screen goes blank after about two minutes. I tried changing the setting on my phone so that the screen never shuts off which fixes the picture portion, but after about 5 minutes the sound mutes. I was primarily using this so I could hear when my toddle was getting out of bed in the middle of the night. Now this app and camera is
Completely useless to me. Is there anyway to go back to the previous version ???Show lessbpawoski
Camera itself is great...
Though for whatever reason at times it has a hard time staying connected to the WiFi and every so often the camera has to reset... in the middle of the night. When it does this it makes a loud ring sound which wakes everyone up. Second, not a fan of the new update. Before we were able to do a playback while on the live feed. Now, we have to go out of the live feed and maneuver around into alerts to sometimes be able to get playback.
But, overall very much enjoy that I can use my phone as a monitor and the versatility of motion detection, baby crying, and panning is great.Show lessKe374
Alert issues
Before the most recent update I would get alerts when my baby would cry or if there was loud sounds. Since the update it won’t allow me to turn on the sound alert. Every time I go to turn it on it just switches back off. Also I usually leave the live video on at night Incase my baby cries to feed but since the last meet update after about 10-15 minutes the sound stops playing. It’s not muted or anything it just stops. Used to love this camera so much I would have given it a 5/5 but since the update it really isn’t as good as it used to be. If the bugs get fixed I would gladly change my rating a review.Show lessmburling1
The. Worst.
I am so frustrated at this camera and app. First of all, it’s supposed to be a baby monitor, yet the camera restarts in its own and has a very loud chime sound that it plays when it does. Why?!?!
Secondly, if you have a slight amount of light coming into the room, it’ll switch between the normal camera and night vision, which is a very loud click each time. Back and forth, back and forth. You can hear it in the room AND over the app. So annoying.
And lastly, the recent app update is the worst. Most of my issues were with the camera and not the app, until a few days ago. Now, the app removed the time stamp on the live feed, which was very helpful to see at a glance, both for the obvious reason and because sometimes the feed freezes. But now I don’t know when it’s done that.
It also changed in that I had to actually change my lock screen settings to “never lock,” when before I could just open the live feed and it would stay on.
And my last grievance with the app is that now after a short period of time, the sound goes silent as if it’s muted, but it’s not. So I’m now I’m relying on hearing my child cry through closed doors instead of through the monitor app open right next to me.
Don’t get the camera. And don’t get the app. I’m ready to ditch both.Show lesslynellechristine
Hate the update
I purchased this camera because I had the option to record 24/7 with my SD card. Was working perfectly fine, until The newest update, which only allows you to view 6 seconds of recording time. Oh, not to mention the alerts you can't view anymore because it says the notifications are turned off, which they aren't. You have to actually rewind the recorded alerts to actually see them. The price of subscriptions are INCREDIBLY overpriced and will never get an account,
SD card was working perfectly fine. Y'all just lost me. I'll find another camera and throw this in the trash.Show lessAmfx22
So glad to have it
I am so happy to have got this together with a annual cloud subscription. Someone broke into our house and stole the camera along. Lucky the cloud service detected and recorded. Like that police work and insurance claim was super! They were also happy to have footage. We bought a new camera and upgraded to CVR service. It’s amazing to know to have backup after something horrible like that happened to us.Show lesscalmitout
False advertising
If you do not pay for the monthly recording service and click “unlock full clip” you are prompted to subscribe for $20 a month. Once you do that it starts recording from that moment. So if you wanted to see what happened before and or after the clip, you cannot... Even though you are led to believe that is what will be available.
There was a recorded clip that we needed to see what happened just after the clip around 9:45am. Once we noticed and paid for the subscription clicking “unlock full clip” and paying $20 it was just after 10:10am and that was when it started recording. We cannot go back before we made payment. So clicking “unlock full clip” is a scam to get you to pay $20 in a hurry to find you can’t get what was advertised and paid for...Show lessxXa9Xx
Camera review
Both myself and my wife love the cameras we have. They are clear and mobile and convenient. Everything we could have asked for from a camera. One of two issues I have is that the cameras reset every so often while viewing. What makes this particularly annoying is that both cameras were purchased for our child while they are sleeping. When the camera resets however, it lags from view and rings and rotates waking up our child almost always. Is there a fix to this?! Secondly, the app is very easy to use. We love the alerts and the control aspect for the camera. My second and last complaint is that with the new update game ads....like really....it’s a camera. Not a game. I don’t think ads are necessary. Otherwise, great product. We’ve talked about buying another for other parts of our home.Show lessTy3522
