Leave a Review YI IoT
This app NO longer supports the bulb camera
I bought a bulb camera on Sept 9, 2022 and it worked great. However, about a week ago, I lost the ability to look back and see the 6 sec Alert clips. The ad to purchase the cloud from them takes over the screen and you can’t view anything. I emailed Kami Vision YI Support and they claim it’s the manufacturer of my camera that decided to opt out of their app service contract. Well, thanks loads! I have a 3 mth old camera that is useless now.
Oh, and it’s no longer available, or I’d do a verified review.
The description was: Light Bulb Camera, 5GHz/2.4GHz screw in light bulb camera, WIiFI, Camera with 360º Motion Detector, Remote Voice Intercom/3MP HD/Night Vision/Wireless Smart Light Bulb Security Camera. SOLD by OwLuck-US
So good luck to anyone that bought one a few weeks, or a month ago. *sighShow lessallnicknamesaretaken??
App needs work! Perhaps a privacy scam!
On the iPad this app rotates image 90 degrees off. Cameras seem to disconnect from wifi frequently. Out of two cameras purchased, one is total garbage. Color is way off and symptomatic of other problems listed here by others. When ordering, help was good. However, now that I need a replacement for a defective product, NO RESPONSE. I would like to warn people that this company may or may not be legit. Cloud storage could be cheaper. I will never use it. In fact after writing this, I believe I will toss both cameras in the trash as I view this whole ordeal as a scam. I actually believe this is a privacy hack by entities unnamed. Please beware!Show lessShark2th-928
Cameras are useless with recent update
Have this cameras for 3 years, seems like I will have to buy something else.
Cameras itself are great, good night mode, option to use SD card as local storage, good quality footage. Was easy to install.
What I am upset about is software, sometimes application would not send any push notifications, it happened maybe 5 times in 3 years to me and resolved on its own in about a day or two.
The most frustrating part is that with recent update, there is no ability to look 6 seconds videos anymore. It will instead show an ad for a cloud feature. Before the update, you could watch 6 seconds video and check the footage through SD storage. I don’t know if it’s a bug or it was done intentionally.
My short term solution is simply to not update this app until I find a proper replacement for this cameras and luckily I didn’t updated it on my main phone.
Since this feature is still working on older versions of the app, I suspecting either a bug in recent update or it was done intentionally.
Either way, software is garbage and unfortunately I will have to throw this cameras away.
Do not even try to buy their cloud services, because even if you do, it will still not work properly, as advertised, because app is laggy and garbage.Show lessXB0CT
NOT FREE - DO NOT WASTE YOUR TIME
We have had this camera for almost 3 years and have never had to purchase a “cloud” to view the short 6 second clips. Now, after an unfortunate event that took place outside our home we are being forced to BUY a “cloud” in order to view ANY alerts (6 seconds). What a waste of a perfectly great business that I will no longer use or recommend. I get you need to make money , but really? There’s plenty of people that pay that stupid amount but unfortunate for us that use it for real time protection and are NOT notified of any changes being made until AFTER the fact. What a SICK way of running a “business”. I’ll keep scrolling to look for other recommendations!Show lessThisMamaIsBigMad
Just Sad
I’ve had 3 cameras set up with this for years, they each have their own SD cards so they could record and I could review footage with but somehow all at the same time even though each camera was bought at a separate time they all suddenly gained a 4-6 hour delay. Basically I couldn’t review footage until 4-6 hours later and then again all at the same time a new thing happened where I couldn’t review my alerts or anything without signing up and paying for their premium plan, I’ll get notifications my motion detection has gone off which where I live is very important for me to see but now I can’t even see what triggered it. It is sad that such a cheap and easy to use application became greedy and now something I’ve relied on for years to make sure my household is safe has to be replaced.Show lessMattMatt(Jester)
Good video cam, easy to use
I really like the camera, the clarity of the picture is very nice and the app works pretty well. One thing the app really needs is a way to swipe the alert clips to delete them instead of having to view the clip and only then get a trashcan to delete one clip at a time. this can be really annoying and time-consuming if you have the sensitivity set too high and you’re getting a lot of clips. I realize the answer to that is to reduce the sensitivity but if there’s a moment that you need sensitivity hi, you’re going to get a lot of clips that need to be deleted - one at a time. That’s my only real complaint. Good product!Show lessricks'elf
Terrible service
Three weeks and I had to figure out on my own that my VPN was blocking it from working on the app, only to find that they only record six seconds of video and force you to use their cloud service if you want the entire footage. I already have a cloud service so I don’t need there is but apparently it won’t work with it, so the cameras are useless without their service which is bull crap. for the money I spent on six cameras just about $200 or more, this is a rip off and I could get our normal security system that I won’t have to pay a monthly or annual fee. Sending these back.Show lessdont-bother
Premium Cloud Garbage!!
This app was forced upon me to run a camera I purchased. It works okay, automatic tracking with this software for the camera is a joke. When it senses motion it turns itself towards the wall. Yes that’s annoying but NOT as annoying as the constant barrage of this stupid $100 a year cloud storage that I am never going to purchase, NOR do I want!!! There is no way to shut this annoying notification it down and when I go to view an event I can’t view it because of this “cloud storage “ notification! Enough already!! If I wanted it I would buy it. Time to let users deny this storage option and not have to see that junk again!Show lessDaveygz
Could be better
I have this at my front door and it’s protected under an overhang. I have to have the sensor set to low because otherwise I get recordings if the sunlight changes or even a shadow appears. I don’t like that in order to view the entire clip recording that you have to purchase a subscription, otherwise all you can view even with having the memory card inserted is a 6 second clip. 6 seconds doesn’t show anything! To top it off with the subscription you have the option of 1 or 5 cameras nothing in between and it’s pricey. If I had known of this prior to ordering 2 cameras I would not have ordered them at all. There’s no option to view the entire clip recordings without buying the subscription and it will only go back so many days so if you need to look over something that happened over a month ago your out of luck.
Not thrilled with the amount of money I’m still paying out after buying the cameras. Thank goodness not everything I buy is like this.Show lesssmarter than u think, duh
Unusable can’t add camera “Failed to get camera info”
I had a Camera from this company and it was decent for the price I paid, but I recently just bought a newer model to add an additional camera and it won’t add to their app. I don’t know if they broke something in the newest app or what, but I tried adding the camera on three different phones & two completely different networks, and every time I get to the last step to name the camera, I get an error that is “unable to get Camera info” so the Camera never shows up in my list of pair devices and it’s not usable. i’ve searched Google and other people had the same issue but it appears in the past it was fixed with a new app update, but I am already on the latest app. I will be returning this hardware and switching to a different company unless something changes.Show lessJugan182
