Leave a Review Colectivo Coffee
App has bugs
After I ordered my food in the lakefront Kota toon. I was not able to put second order there because the lakefront location just disappeared from the selection. I even reinstalled the app - nothing changed. The search bar of the location is also kinda useless - I can’t search the lakefront in any means.Show lessNihaoMeng
Buggy App, great coffee
I’ve deleted and reinstalled so many times due to various glitches and now can’t order from my neighborhood cafe, but no problem ordering from cafes that are 80 miles away. Make an app as good as the coffee and bakery, please!onewhonos
Great app for ordering!
Love this app for ordering coffee ahead of time and collecting points as I go. It’s also super easy to navigate. I wish more coffee shops had apps like these!Mkeen0746
MUCH improved
Credit where it’s due, this app has fixed SO many issues. You can now pay with any card instead of loading funds, and they even will let you use any remaining balance in combination with your credit card. GPS issues seem to be fixed too, and customization options are (for the most part) appearing correctly. Definitely recommend this app now. Thank you!Show lesscgibbs01
Finally Apple Pay
Hated the old system. Glad to see Apple Pay and the option to use up remaining cash balance.billshewman
Forced sign up to use gift card
It’s really gross that you as a company force anyone who gets a gift card from you, to sign up for all your loyalty garbage in order to use the gift card someone gave them. I will be sure to start throwing your gift cards away.
What a trashy way to get people’s information.Renato is awesome
great updates
love love love that I can preorder and they’ll bring it out to my car. the pandemic safety measures they follow make me feel confident about shopping here regularly. i’m always amazed that the baristas remember my order whenever I come into the coffee shop—if I forget to mention “no foam” when I order inside, they see my name and ask if I still wanted no foam (that’s my usual!)Show lessElysseMaven
Great Food Poor Pay Method
The food and drinks at Colectivo are my absolute favorite, however, having to refills my card seems like an extra added step when the system could just charge my payment method the exact amount every time. Not sure why this is the system they chose to use.hgruwell
Postmates ruin this otherwise good app
Every single order I put in for delivery, my address somehow gets messed up. Even after entering it correctly multiple times, the app puts my location blocks away from me. This ends up with the Postmates driver confused and me trying to explain where I actually live. It’s not the driver’s fault, nor Colectivo’s fault, but Postmates fault. Partner with another delivery company and I might be able to actually buy from you again.
Otherwise, I won’t be ordering any longer since I don’t feel like walking outside for 15 minutes trying to flag down the understandably confused driver.Show lessMatt-GoBills
Needs better customization options
I love Colectivo coffee, but this app needs to advance with the times. It hasn’t changed at all! There are very minimal options to customize your beverage, for example, the latte I want comes with vanilla syrup, but I want sugar free, I can’t swap out the syrups on the app, I have to select the sugar free option and then get charged an extra 75 cents for “adding” an additional syrup. There is also no option for “favorite orders” or re-ordering anything, which takes extra time to go through the menu to make your selection again.Show lessscmke
