Leave a Review Colectivo Coffee
Only half works
The app does work and I’m able to add money to my card, add points from purchases, and use my balance to pay in store. The online ordering does not work what so ever. The app is glitched out with a location no where near me and has five drinks in my cart that I never added nor am I able to remove. When I attempt to add an item to my cart, there is only an error message.
Good concept, but the app isn’t fully functional.Show lessSarahharley
Rewards
Having to have a balance in my account to cover my reward to even use a reward needs to be fixed on the app.jilleo84
Pretty trash. You must load a balance to order online
Stupid you have to load a balance to order online. So if you’re here to visit it’s the trashiest way to pay for something. Increments of 10,15,20 why not 5. And the tip is only % so I can’t just round the top out to the balance o put on the app. Such locked down garbage coding for ordering. There’s so much improvement for user ease. It’s very frustrating.Show lessPiercovejetskier
Preload a card? What BS!
I downloaded this app because I wanted to walk to Colectivo and have my order ready when I got there. Simple, right? No! Before I can order, I have to preload a payment card with an arbitrary whole dollar amount, rather than just pay for what I want with a debit card or Apple Pay or whatever. That system is gross, predatory, and designed to skim money from loyal customers. It’s shameful and makes me think twice about going to Colectivo in the general.Show lessMrSpicket
Perfect
Not too sure what the other reviews are talking about. My app shows the price of every item before adding to the cart. Works great and easy to use. Just choose your items, pay, and pick up. Not too sure how much easier it could get.mklv10
Ordering retail coffee
The app has been great, but I would like to see the level of roast, body and acidity in the description of retail coffee. Another suggestion is to include how many (burritos, coffee etc...) we want before we ‘add to bag’. Other than that, it’s been fun ordering from the app, and picking up my order at the window or having it delivered to my car.Show lesseliasgeorge
Just tell me how much it costs
I’d just like to know, before I add an item to my cart, how much it costs! I had $9 preloaded on the app from previous orders. I attempted to buy a coffee and that new peanut butter smoothie, more than $9! How much more? No idea. Maybe I could adjust my coffee order, eliminate one of the shots I added, which the app tells me is $1. But I’m not allowed to know how much a smoothie costs until I add a minimum of $10 to my card. So now it takes me $19 to buy two beverages? I get that $10 is a minimum because of credit card fees but like, just tell me how much the drinks are so I don’t add things to my cart, just to find out I will need to reload more $, and then remove them, and go back to add other drinks! Very frustrating experience while in need of caffein. Please just tell me how much things cost.Show less<3 Kevin Jonas <3
Less convenient than it should be
The app doesn’t have prices on anything and asks you to reload your card before you can even see your cart.
This has deterred me from going through with a purchase at collective on more than one occasion.KayNoel
“We don’t take orders over the phone - get the app”
Not happy about having to download an app to place order and pick it up, to not have to go into store due to COVID. What’s even more irritating about not being able to place order over the phone is having to “load” a minimum of $20 to the app before you can place first order. So basically they take your money before you even spend it. And if you have any $$ left over after you place an order it’s on the app and you can’t get it back, so you have to place another order and it’s a vicious cycle of trying to use up your $ you put on there. They want you to download the app so badly so they can get your DATA and your MONEY. I will not be going back!!Show lessOwenJames2020
It’s ok
The app works ok, however it can be very slow sometimes. Also, the app doesn’t show prices until AFTER you have paid... that’s insane and needs to be fixed.chronos8500
