Leave a Review Vivoo
Exceptional!
This tool is great to have! We should all be able to check more about, and monitor, our own health.
The product comes in a great package. It’s super easy and very interesting to use!
Their customer service is a real person! And they are so helpful and genuine. They really care about the customer experience!
I just got a renewal box through the subscription service and I am glad to have it!Show lessIsabelleLavinia
Developer Response
Thank you so much for providing such valuable feedback Isabelle 🤩 We are glad to be part of your wellness journey.Not working
App closing by itself can’t utilize the sticksMissvky
Developer Response
We are very sorry for the problem you have experienced lately. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We have updated our app. We will be more than happy to help you.Hate it
I have just tried re downloading it 4 times and it’s still not working or accepting my precious log on. I’m done.Monet22222
Developer Response
We are very sorry for the problem you have experienced lately. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We will be more than happy to help you.Useful app
Great for pointers on wellbeing etc., but totally confused with sleep, heart rate and body data tabs. I am not sure how I am supposed to provide or link to this data.Suze 197654332
Developer Response
We are very sorry for the problem you have experienced lately. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We will be more than happy to help you.Apps and sign-in
Once I signed out forget about signing back in. Kept telling me I had a invalid password and would not let me update it. I was actually going to purchase the new strips and use the new app set up but after all of the failed login attempts and the conversation with customer service yielded no results I finally decided to not move forward. This has been several months ago and I still have decided not to move forward and try again.Show lessReally#?
Developer Response
We are very sorry for the problem you have experienced lately. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We have updated our app. And, we can offer different solutions. We will be more than happy to help you.Terrible app
Seems to have been written by a bunch of junior high kids. Terrible. Numbers on ordering product do not add up (multiply). Tried changing password- good luck with that !!! Coupons sent as a referral can’t be used.
Are they sill in business?Time4Bob
App no longer checks for UTI
I bought to check for UTIs and apparently it no longer has that option.lizzingbretz
UTI information missing
It was great before recently update. Can’t find UTI information after update, sent massages to contact customer service but no responseheeyool
Doesn’t Work
Have the developers even opened up this app recently? Takes forever to load the Home Screen. You can see previous results disappear off of the calendar when you switch between months. You can’t even click on the full report button. You’d think that by paying for the product, you would at least be able to use it to some degree. Currently all it lets you do is waste a $5 test strip every time.Show lessC. No
Developer Response
We are very sorry for the problem you have experienced lately. Our Customer Happiness Team is ready to sort out the problem. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We will be more than happy to help you and send a replacement for this frustrating experience.App crashes- expensive strips wasted
Unfortunately the App had problems loading and processing information and photos. So the strips I used were wasted and can’t be reused.Reviewer 763
Developer Response
We are very sorry for the problem you have experienced lately. Our Customer Happiness Team is ready to sort out the problem. Please feel free to contact us via letstalk@vivoo.io by providing the information you have mentioned in your comment. We will be more than happy to help you and send a replacement for this frustrating experience.
