Leave a Review MyNISSAN®
Not Useful at all
When I first downloaded this app, I was able to add my 2009 Altima without issues and when I got my 2016 Pathfinder SV, I couldn’t add it to my garage. I tried several time without any luck so I eventually contact Nissan and was told to send in my documents which I did and after a while, I was able to add it.
Pros It has useful learning video about anything you want to know about your vehicle. Dealership information and that’s about it.
Cons: I would have love to see this app update the mileage by itself and not one editing it all the time you log into the app. No remote start, unlock, or lock on the app except you pay for subscription which is not cool. My wife has a 2017 Ford Escape Titanium which has these functions and on the app without paying for subscription.
No location finder incase you miss where you park or alert on gas, tire pressure, low windshield washer, service due, etc all this are available on the Ford app at no cost. Why can Nissan implement or add these to their own app and make it enjoyable for its customers despite how much they pay for their cars.Show lessdarlingshy
5Stars
I worked with Daniel at Nissan of Omaha and it was a very good experience. He was the best to work with and he was behind me every step of the way. I appreciate everyone I spoke with there, everyone that came and introduced themselves to me. I love my 2021 Rogue SV! Thank you, thank you!Know it all Danny😁
Lokey nissan / armada platinum
We are enjoying our New armada platinum. We’re very thankful for Lokey Nissan especially the sales agent Mr Ricardo. He was very helpful, professional, courteous, knowledgeable about the features of the car and processing of the sale. He’s an agent who cares for his clients.
- respectfully yours,
Grateful family- LibreShow lessgloanLibre
Unable to log in
I just downloaded this app and created an account. Went to log in and was unable to do so. I received an error message that either my log in ID or password was wrong. I verified both were correct. I downloaded the app on both my IPad and IPhone and the same occurred on both devices. I would say you have not resolved the issue of users not being able to log in to their accounts. I have deleted the app and doubt I will try it again.Show lessnoncar
Help
I just downloaded the app and can’t get past the let’s go page right after you login. I clicked allow to give access to my camera and location but clicking lets go doesn’t do anything. Disappointed that I can’t even start.
**UPDATE** The developers reached out to me and fixed my issue. The app works great now and I’m very happy.Show lessNascarbettie
App works after update
Initially, I left a poor review for technical issues adding vehicles to the garage. Demetri with the development team contacted me and was excellent to work with. The team updated the app to resolve the spinning wheel after entering mileage and it did resolve that issue. Unfortunately, the vehicle actually making it to your garage involves a manual verification process. During this process, I received a notice that the proof of ownership I submitted has a different name than my Nissan account name (legal first name versus my every day name). I’m giving up on trying. Thank you developer team for paying attention to your reviews and caring!Show lessRay2951
Developer Response
Hi Ray2951 - We recently updated our app to address the issue related to adding vehicles to your account. We'd love to get your feedback on the latest version of the app and if you encounter any other issues please let us know! You can reach me at demetri.miller@nissan-usa.com.Service History
I would give this app a 5 star if services would show in the app. I have been two times to the dealership for concerned of remote start up and 6 months service and it will not show those 2 visit. The mileage will not update either unless I make the changes. It be nice someone will explain to me what the app is not providing this information.Show lessMyas2011
Will not let me put in account number
I have tried and tried to put in my account number to get into the system and it keeps telling me that my account number is not long enough. I’ve called to the number and even the operator does not understand what is going on. This is not helping in anyway. I’m just going to delete the app and not be bothered by this again. Hopefully you will fix the problem. I didn’t want to give you any stars because you don’t deserve it, so for me to submit this I have to give you one star. But trust and believe I didn’t want to give you that.Show lessticketmom2
Easy, clean, helpful
I like the app. I saw I had 2 recalls on my vehicle right after I downloaded and opened the app (haven’t received mail notification or anything so this was first time I saw the recall) and it was easy to schedule with my dealer. I only wish there was integration with my financing and remote lock/unlock apps. I use all 3 apps for different reasons. I downloaded connected services first while at the dealership and was frustrated when my first payment was due and couldn’t figure out where to go. I literally googled “Nissan payments” to find the NMAC portal and app. I also paid for the first mile maintenance and ultimate protection packages but it would be nice to see those listed in the app because I don’t really remember what I even paid for or how I can use that. I think dent repair is included so I’m going to schedule that with dealer too and hopefully they find my protection package to confirm.Show lessChelseamariep06
