App does not include Orlando location
This app does not have the Orlando Fl location and it will not allow you to move pass until you select a favorite location.Jaimes2007
Apple Pay doesn’t work.
App doesn’t accept Apple Pay and or Discover. You can order off of the website or in-store but website prices are higher. I got the app because I order grilled chicken and if I do so at the store you have to wait an extra 20 minutes. So, I guess, sadly, I’ll have to get my delusions grilled chicken elsewhere. 💔Craig Pollo
Service fee for pick up?
I was surprised to see $2.99 for a service fee on a pick up order, don’t get me wrong I love the food that’s good but charging me $2.99 to use your app to order food no thank you.madonnathewise
Update bad
Update app not working when want chicken to my houseSauroon14
Update all the coupons plz
Update all the coupons plzjála
App, store and customer service are terrible
The customer service link must forward all commmunications to a black hole. When trying to amend or cancel an order, you’re advised to call the Pollo Campero line where you’re then told to call the store. There were mistakes on my last 3 orders through when using the app. I’d suggest ordering through a food delivery service rather than use this.Theytokenasianfriend
Service Fee
There is a $2.99 fee to use the appAxid-mom
What are these coupons
Didn’t even let me redeem and app stay glitchingfor five stats
GOATED chicken
Great chickenMr anime man!!
Bad service / Mal servicio
I am usually very satisfied with food service apps. However, I am not satisfied with Pollo Campero for the following reasons:
The wait time is inaccurate. Every time I order, it says my order will be ready in 20 minutes. There was a time I waited for over an hour for my food. That’s ridiculous.
They got my order wrong when I ordered through the app. When ordering online, make sure you check your meal and get what you paid for.
I filed a complaint for getting my order wrong through the app and they never got back to me.
Usualmente estoy muy satisfecha con las aplicaciones de servicios de comida. Sin embargo, yo no estoy satisfecha con Pollo Campero por las siguientes razones:
El tiempo de espera no es exacto. Cada vez que ordeno, el app dice que mi orden estará lista en veinte minutos. Duro mucho más esperando por mi comida. Una vez hasta esperé más de una hora.
No tomaron mi orden correctamente y eso que usé el app. Asegúrense que le den el orden correcto.
Me quejé usando el app cuando no tomaron mi orden bien. Nunca se pusieron en comunicación conmigo sobre el asunto.señora_rosita
