User Reviews: Skylight App

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  • From around the USA

    I have a family that has not always been together since we are spread out over many states and with large pieces of time where we and our kids have grown up without my wife’s mom able to see each important moment. Well this made for the perfect Christmas gift. You can upload photos in the app or get a dedicated email address and as we and the rest of the siblings have life events happen they can instantly be dropped into her picture frame so she’ll never miss another moment. In addition just catching up on pictures that she’s never seen. This is an amazing gift made better by a simple process for transferring pictures! AMAZING!
  • Can’t even log in

    I set this up as a gift for my mom so I could load some pictures to it ahead of time. We successfully transferred the frame to her email, and she can log in on the site, however the app does not allow her to log in. When she opens the app, it says “Want to create an account?” There is an option below that says if you already have an account, log in. When you click the “log in” link nothing changes. It still says “Want to create an account?” At the top which she does NOT need to do. Also the free features should at least allow you to delete old pictures off the frame from the app. And the constant pop ups to upgrade are annoying and make me NOT want to purchase an upgrade. The frame is nice but I’m really disappointed in the app.
  • LLOVE, LOVE, LOVE THIS!!!

    We bought this frame for my in-laws for Christmas. And I LOVE it! It was so easy to set up. I sent emails to our family, with the special frame email, and invited them to send pictures before Christmas so we could give my in-laws the frame with pictures already added. Our family is spread out across the country, and it was so cool to see pictures added to the frame - as if by magic - they started arriving almost immediately. I can’t wait to give it to my in-laws! I highly recommend the frame as a gift. And the app makes it so easy to set up!
  • Okay frame, app is a constant up-sale

    For the price of this frame, the free side of the app is almost useless and is constantly trying to get you to purchase the subscription service. My siblings and I bought it for my mom who is 92 years old to be able to to share pictures. Yes, you can send pictures to it, but they take a while to come through and there is no managing of the pictures remotely without buying the $40 annual subscription (for one person). In the app, can also only see just a few of the most recently uploaded pictures, the rest are blurred out, unless of course, you purchase the subscription. You can’t even change the order of the pictures.

    I am VERY DISAPPOINTED with the non-disclosure that is is a subscription based device for managing pictures remotely. I can’t speak to how well the subscription service works because I’m NOT buying it. For the price of this device, it should include a full service app.
  • Our Skylight Frame

    Our children gave my wife & I a Skylight Frame for our Birthdays. We are certainly enjoying it. It is such an uncomplicated way of bringing our family closer together through the sharing of pictures. We have invited some of our extended family to share their family photos with us especially those with new additions to the family. Being an elementary teacher for thirty eight years my wife loves looking at baby and children’s photos. This is such a simple way of watching our kids and the extended family grow up in real time. Impressed how easy it is to manage the photo content on the Skylight Frame.
  • Account Management features are terrible

    We access two skylight frames, one of which we own. When my wife opened the app this morning she was prompted to log in again. This process required us to click a link in an email that she does not have access to on her phone, which creates a problem because the link wants to open the app to continue the verification process. Once we worked around this issue and finally logged back in the account which we own did not show up by default so I had to try to add it back. Because I fat fingered the skylight email address I am now locked out from searching for frames until tomorrow. I shouldn’t have to search for and add a frame I already own and have paid for. The concept is great and we’ve enjoyed sharing photos with our family. Account management features are non existent making administration impossible.
  • Needs improvements

    I think this has the potential to be awesome but it was marketed too soon. The app is lacking many basic calendar functions. There is no option for a yearly repeat so you can’t set birthdays. It doesn’t auto generate the title of events that happen more than once so you have to retype it each time. When you set a start time for an event on a future date, the end time doesn’t automatically go to the future date but stays on the current date. There also isn’t a month view function in the app. Also, listing our unique cal email as an intended has never worked to transfer events from my iPhone calendar to the app; so I have to enter every event in two places. It could also use a notification to other family members when someone enters a new event. These are just basic things that would take less time when making a quick calendar entry and seem like common sense for good UE.
  • Great Frame, Great App

    I don’t have a Skylight frame myself, but three of my relatives do. They all bought them as gifts for each other. They said I could download the app and send pictures to their frames. My husband and I are on our honeymoon now, and it’s so nice to send our pictures straight to the frame instead of texting them to everyone. Plus it’s a nice surprise for them to see the cool places we’ve visited. I may even get a Skylight frame for myself soon. The app is very user-friendly and sends my pictures to the frame almost instantly. I get notifications for any activity, such as when someone “likes” my pictures. I also get notified when others send pictures to the frames. It’s so fun.
  • Do not get this frame

    I bought this frame for my parents as a Christmas gift and it worked fine until my parents needed to get a new router. Once they got a new router, the frame could not connect to the WiFi. This is a WiFi based product-how can it not connect to all WiFi’s? This frame is not cheap by any means and the fact that it stopped working is very upsetting! I tried to get help from customer service but it was just a bunch of back and forth with no real solutions. They sent me a new frame and it still didn’t connect to the WiFi. Again, why would Harvard graduates create a WiFi based product that doesn’t connect to all WiFi/routers. I am trying to get my money back and it doesn’t look like that will happen. Don’t waste your money on this frame!!! By a cheaper one that will actual work and give you less headaches!
  • Awesome!

    So when I first saw this advertised, my first thought was “I would be hilarious to be able to send random memes and funny pics to someone”…so I told my mom about it because she would have found that funny too. Well, she immediately contacted her siblings and they pitched in for a Skylight for their mom. My grandma is in a nursing home several states away, and our family is really scattered around the country. It has been so nice for all of us to easily send her pictures of her children, grandchildren, great grandchildren, and various pets. The app is really cool because we all get to see what other people are sending to G-ma! Some of my cousins have children I have never met, and being able to open this app and see birthday parties or silly moments is something I treasure! I would recommend Skylight to everyone!

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