User Reviews: Skylight App

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  • The gift that keeps on giving!

    I received this frame as a Mother’s Day gift from my grandson who doesn’t live at home. It’s been such a joyous gift as he will secretly submit photos and silly pictures that will pop up on the frame from time to time. It’s been a great way to keep in touch and to see updates on what he’s doing. Perfect gift for grandparents or parents you might not live as close as they would like. The only thing I don’t like about the frame is it is a bit confusing i’m trying to upload some new pictures. How much is your step-by-step guide along with the frame would probably be helpful for older people like myself.
  • Nice gift

    I bought this for my 82 year old mom for Mother’s Day. She does not like technology and is very frugal & I have a really hard time buying for her anything she likes. I set this up & loaded pictures beforehand. I could tell when she opened the gift that she didn’t like it, but she brought it home. It was funny after her first complete round of pictures she calls me and says “how do I shut this off? I’m done looking at the pictures.” I tell her just to leave it on, I have a sleep mode set up. The next several days afterward she calls me to tell me how it’s growing on her and that she feels like she has company over, then how comforting she finds it. Needless to say she is very happy. I am also happy with the gift, the set up & how my siblings & nieces & nephews can email pictures in at anytime. My mom doesn’t have internet, so I’m going over once a week to hot spot the unit to download. A very nice unit
  • Best customer service and covid family love

    Having our Skylight saved my broken heart through covid. Being able to see pictures my family sent and pictures stored on our phones brought me and my husband so much joy. We quarantined until we got shots and now that we can get together again we all enjoy looking at the beautiful photos everyone shared.
    I also had a technical issue and they walked us through each time until the issue was resolved. Skylight has the best customer service of any company I’ve ever worked with!
  • We love this frame!!

    We got our grandmother this frame during the pandemic and it has helped bring her so much joy seeing her family, especially all the little great grandchildren. She watches her frame EVERYDAY and gets so excited when new pictures arrive. The frame and sending pictures is so user friendly. It’s also great that videos can be sent as well. We did recently run into an issue with the frame not working; however, skylight support immediately responded and helped troubleshoot/fix the problem after a few emails. We are so grateful the frame is back up and running. We highly recommend this frame to keep loved ones close!
  • Love love love

    We absolutely love our Skylight! My son and DIL gave it to us for Christmas and we enjoy it every single day. I love that I can see my kids and grandson and all their animals every day, at any time. The photos scroll thru all day and sometimes I find myself just going into the living room to have a look and a smile 🥰🥰.
    I recently went out of town to take care of my MIL as she was sick with Covid at 98. My husband (who also was getting over Covid and couldn’t go) doesn’t have a smart phone so sending him pics is a pain for him to get. So I sent him pics of his mom and her last days to our Skylight and he was able to “see” her and I was able to send him a video of a priceless conversation that mom and I had about what he was like when he was a kid ❤️.
    This truly was one of the best gifts ever. So easy to set up and use and it truly is the gift that keeps on giving, everyday if you want it to. Our kids live thousands of miles away and I feel like this keeps us more connected.
    You won’t regret this purchase. It’s way worth the money for all the smiles you’ll get or give.
  • Very nice

    My children gave this to me for Christmas with the promise to share more photos with me. It is enjoyable to watch but at the same time I could see some improvements could be added. Fading pictures in and out or other options would be wonderful, also a timer of turning on and off. In addition as it randomly switches pictures I see a few very often but not all of them. Another problem I noticed is the sound for videos. No matter how many times I turn the sound off it continues to come on with every showing of a video. It was necessary to remove the videos altogether. The Skylight does not have a battery therefore it must be plugged in at all times. It was a wonderful gift but not really very different from the Digital ones we used to put an SD card in with the exception of using WiFi.
  • THE BEST

    I am so NOT tech savvy! This was a Christmas gift from 2 of my girls and my son in law set it up fir me while we were all together. They started sending pic’s to me right away! So simple to use that I am able to do this all by myself now. The option of videos and pictures! It is amazing to feel like I am part of the family interactions now. I don’t use social media, it’s just not my thing, yet I wasn’t getting to enjoy all the interaction between family events. Well? This fixed that! I am setting in my room watching the pics right now as they scroll by! So cool. One feature that is fun for me is I have an e-mail set up specifically for this and anyone can send photos or video to that address and a prompt appears on the screen to view new photos!! At a touch of the screen they start loading.
    I don’t have to turn it on or off because there is a timer to have it sleep and wake up! This is one of the best gifts I have received from my kids; except the grandkids!
  • Loved at first, disappointed with the upswell

    I purchased this frame back in the fall. It was easy for my mildly tech savvy parents to set it up. It worked instantly and easily. I took a break from sending photos since they had done a long-term visit. When I started uploading photos again, I was disappointed to find that viewing the history was now considered a Plus feature that required a subscription. Really? Changing the terms of use after purchase doesn’t sit well with me. The upload process also changed a bit and isn’t as seamless as it used to be. I used to add photos to a “skylight” album from my phone but it doesn’t intuitively sync photos from that album anymore. Perhaps it’s just buggy? Either way, not loving the sneaky ways of up selling features I didn’t have to pay for in the past.
  • Thank goodness for Skylight!

    Here we were in the midst of the Pandemic and our wonderful daughters bought us this miracle! Thank goodness! Being separated from our children during this time was really tough. Our oldest daughter gave birth to our first grandchild and they daily send videos and photos for us since we haven’t seen him in person. Then our youngest daughter actually got engaged during this same time. Thanks to Skylight we were able to see the event. Now we can watch, and rewatch, all these amazing events. Thank goodness for technology that is as easy as this. Now we even post pictures that they can view. It doesn’t get any better than this!
  • Awesome and so easy to use

    I’m super skeptical of products that I see in my IG feed that look too good to be true...this one wasn’t. It’s awesome. When I had a question about shipping/ arrival date, they got back to me within hours and addressed my concerns (getting it there by Xmas). The app is literally idiot proof, it’s so easy to upload video and pics. Plus my favorite feature is that anyone who has the email address of your frame can also use the app or email and send pics. My siblings and I use it to help make our parents feel included in our daily lives since they’re so far away and we haven’t been able to see them this year. The frame has a sleek, simple look and great resolution. I’m actually annoyed I didn’t take advantage of their buy 2 and save promo because I want one for myself now! Haha. Anyway, awesome purchase, high quality, and intuitive, easy to use interface. Love it!

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