Pakistan Citizen's Portal User Reviews

Pakistan Citizen's Portal
Pakistan Citizen's Portal
National Information Technology Board

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Leave a Review Pakistan Citizen's Portal
  • How to verify my phone number if you’re overseas Pakistanis?

    I can not verify my phone number because I am overseas pakistani.
  • Won’t let me enter my mobile number

    We have some New Zealand phone numbers in this format e.g. +64 22 555 666 but the app won’t let me enter that so getting an error for profile incomplete now. So, after selecting New Zealand country code (+64) it won’t let me enter, say, either 22555666, or 022555666.

    Seems like a problem with the check on the length of the number. Should be an easy fix for the app developers?
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  • Useless App

    The App keeps getting hung. If a complaint is rectified it doesn’t even say that, it continues to say that it’s pending. Seems like no one is monitoring this App and seeing whether complaints are really being rectified or not. It is also far too complicated for an ordinary pakistani citizen to use. 60% illiteracy in this country so it’s quite a useless app. The new addition of Zainab Alert is also a waste of time and energy on behalf of the Govt. First a person has to download the citizens portal App then try to figure out where it says Zainab Alert. Zainab alert isn’t written anywhere. You have to click on the + sign and then it appears. After that you have a lengthy form to fill out. If your child is missing you think anyone will actualy do all of this or rather call an emergency number? The Govt has some very foolish advisors and is really out of sync with ground reality that it thinks that the citizens will actualy use this App.
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  • App crash

    Whenever I try to open it from my open, it crashes and takes me to main screen. Can you please let me know what is the fix?
  • Terrible implementation of the great idea proposed by the PM!

    A great initiative from the Prime Minister however i am sorry to point out I have not had a great experience using this system so far!! Announcements are sent via the system where links doesn’t even work; you would assume they are checked before publishing to citizens. 9/10 you find the system under maintenance where this should either be done over the weekend or during the unsocial hours. We have the best IT people in our country if you don’t hire the right people for the job how this great idea can be implemented????
    I have launched a complaint in relation to the terrible kamyab jawan online application process. The system status suggest the complaint has been initiated and passed over to the Chairman. It’s been 10 days and I have not even been contacted by anyone. A holding message to confirm the receipt of the complaint with the timescales would have been useful to keep the citizen aware of the process which a norm in every complaint process all over the world!!!
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  • Satisfaction issue

    I am not satisfied with most of my complaints. Mostly the official contact the concerns against those I just put my complaints. Citizens portal officials should do an unbiased investigation of the matter instead of asking those culprits. Whenever I complained I got a call or message from those whose against I just put the complaints. It creates further community conflicts

    Thank you
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  • Highly recommend

    They responded quickly and guided me throughout the process, very helpful. credit goes to Fazal Rehman and his team. best app for overseas Pakistanis for their problems! great effort by our prime minister Imran khan. Highly appreciated the effort put in by the team to help our experience be effortless and easy!
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  • This is an amazing app!

    Dear Prime Minister,
    I am amazed by tour hard work. This app is an absolute success and the reply is so quick that we get answers the very next day. Thank you all participating in making our lives easier each day. May God bless you all!
  • Corruption at its best

    Pakistan Citizen Portal has failed to provide me any relief. Pakistan Citizen Portal is passing my complaints to the one whom I complaint against. I complaint against Satti Gang and besides this you investigate this Gang, the member of this Gang Liaquat Satti, Sher Ahmed Satti, Touseef Satti, and Shaheen Satti as welll as Rawalpindi Police. Mine and my family's complaints are passed on to the same criminal for the preferred outcome. From CPO office to low level all are involved in this Fake Nikah nama, harassment, threats to kill, abuse and hacking. A moment of Shame for the Law & Justice in Pakistan. I live in the UK not Rawalpindi, so it makes more sense if Rawalpindi Police can advise their Gang member Satti to file cases against me in the court in the UK, but since I have already filed cases against him, he is hiding in Pakistan. The best he can do is what he is doing now with the help and support of Police. You need to investigate how this Document was prepared? who prepared it? whos addrress is used? when all this happen? Its shocking that I am married to him but I have no idea of when all this happened? and Police beside investigate it, are harassing my family in Pakistan. Pakistan Citizen Portal should reopen all over complaints and should Investigate them independently without any involvement of Rawalpindi Police.
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  • Satti Gang of Rawalpindi Police

    Me and my family have been a victim of extreme harassment, blackmailing, severe threats to kill and hacking by Satti Gang. Satti Gang a part of a criminal wing of Rawalpindi Police who was operating in the UK and Pakistan. Since UK has Law & Order and Liaquat was gripped, he escaped to Pakistan where he has prepared Fake Nikah nama, has been harassing and blackmailing our family and friends day and night with the help of Police in Rawalpindi. Police from the top CPO office to low level all are 100% part of this gang and is providing full support. We complaint against this Satti Gang and Police is forcing is to do Razi Nama (Begairut, Besharam, Zaleel log) and the outcome of all the complaints filed is prepared by Satti Gang. Police is disable and has no credibility. Its a Shame that this is how Overseas Pakistanis get treated in Pakistan. From now on we will not support Pakistan in any form. Pakistan Citizen Portal is as corrupt as the Police Department in Pakistan. Its All Fake, Only money talks in Pakistan.
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