Wayfair Service Pro User Reviews

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  • Angi Service needs to buy Wayfair.

    I used to work for Angi service. I did a lot of jobs for Wayfair through Angi Sevice. I think Angi should buy out Wayfair because Angi treated me a lot better. We got paid every day for the jobs we did. So if I did a job at noon the money will be in my account at 4 or 5 pm. We didn’t have to wait 3 to 5 days to get paid even though the customer already paid for the service. So that’s one thing I hate. The second thing is we were able to message customers through the app and if we didn’t want to work for that individual anymore we could remove them. Where with this app It doesn’t give you the information on the person until after you accept it. The third thing is we weren’t charged the same amount of money for a job we canceled. Within life sometimes things happen and you have to cancel last minute. Angi service will charge us $15 if you cancel. With Wayfare if the job is $40 and I cancel last minute I’m charged the whole $40. Change all these things and my review will change but if I was getting the same jobs through the Angi app I would not be using Wayfair at all.
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    Developer Response

    Thank you for the feedback
  • Low pay

    I don’t mind doing jobs for Wayfair, I just think in fact, I know their pay is very low for installations. I work in the moving company and I recently had a customer asked me if I would put together four barstools, two nightstands and a long short table for towels in their bathroom. This was not on the order that I received for them for work. I talk to our company and was told that they would have to pay me directly which was 450 and the customer did with no problem. and the problem is this company does not realize how far it is to drive to places, along with taking the time to put it together and making sure the customer is satisfied.
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    Developer Response

    Thank you for your feedback.
  • Scam

    They start making you think it’s decent, friendly and will work well. Then they give you conflicting information, make scheduling a nuisance at best, cancel last minute with either no or little compensation, send junk most of the time you then have to deal with P.O. customers and eventually they have you do work and then they’ll fine you and steal the money you already worked for in order to cover the fine for the customer who still paid and still got the service after they expect you to practically beg the customer to do your job and if they misrepresent the facts, it’s you that will get punished, not to mention they schedule before the service contact center is even open so there isn’t any help. It’s a scam they scam everyone in the process, from customer, installers, insurance companies, Chinese manufacturers, heck they even shed some for fraud, but sounded an awful lot like exactly what wayfair does.
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    Developer Response

    Thank you for your review. We strive to offer fair pricing for all of our jobs and are sorry we haven’t met your needs. Please reach out to us with any questions at 844-266-4373
  • Roger Dandreo

    Roger was punctual , friendly and very helpful . He did a great job and was very careful and aware of the room where he built the desk for me. I have many delicate and valuable art work on walls and shelving/tables. I was a bit worried about something breaking until I saw him enter the room and take notice of my belongings. Before I could ask him to be careful he said to me that he had to grab something from his truck. Roger went to his truck and came back with moving blankets / drop cloths and a padded mat to lay out all the parts and pieces on as well as his tools. Roger is a very nice man and is a true professional in every sense of word.
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    Developer Response

    We appreciate your review.
  • Gift that keeps giving

    If you are a handy man/woman I highly recommend. I say it’s a gift that keeps giving especially when you’re a giving person. I’ve had so many positive experiences with customers. Many of them treat me like family. The only thing that I want updated would be return jobs that has to be done by someone else. There has been times where I show up to a job and it was started by someone else and not completed for many different reasons. I think having the ability to know that you’re potentially going to be redoing someone else’s work better prepares you for what you might need rather that be extra time to take apart some items or even bringing knee pads etc. It could be nice if the customer service team reached out to verify what exactly happened and what would be needed for the completion of the project.
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    Developer Response

    Thanks for the wonderful review!
  • Roger Dandreo

    Roger was punctual , friendly and very helpful . He did a great job and was very careful and aware of the room where he built the desk for me. I have many delicate and valuable art work on walls and shelving/tables. I was a bit worried about something breaking until I saw him enter the room and take notice of my belongings. Before I could ask him to be careful he said to me that he had to grab something from his truck. Roger went to his truck and came back with moving blankets / drop cloths and a padded mat to lay out all the parts and pieces on as well as his tools. Roger is a very nice man and is a true professional in every sense of word.
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    Developer Response

    We appreciate your review.
  • Low pay

    I don’t mind doing jobs for Wayfair, I just think in fact, I know their pay is very low for installations. I work in the moving company and I recently had a customer asked me if I would put together four barstools, two nightstands and a long short table for towels in their bathroom. This was not on the order that I received for them for work. I talk to our company and was told that they would have to pay me directly which was 450 and the customer did with no problem. and the problem is this company does not realize how far it is to drive to places, along with taking the time to put it together and making sure the customer is satisfied.
    Show less

    Developer Response

    Thank you for your feedback.
  • Not worth It

    Very few jobs in my area. Maybe 3-4 a week with an average pay of $41 per job. Mostly need assemblies. Takes longer than forever to be compensated after job completion. Started off getting paid 4-5 days after the job. Lately it’s been over a week to receive payment from them. I guarantee when it comes to accepting payment. There are no delays on their end. They require payment immediately but slow slow slow at paying anything out. Not like it’s hundreds of dollars. It’s chump change. Ridiculous. Not to mention the fact they pay us 1/3 of what the customer typically pays. $94 for a chair assembly that I get $31 of. Angi Wayfair they are getting over on everyone while they rake in the money. We need to cut it the middle man and it would save the customer a third and at the same time increase our payment by a third. Win win for everyone.
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    Developer Response

    Thank you for your feedback.
  • Roger Dandreo

    Roger was punctual , friendly and very helpful . He did a great job and was very careful and aware of the room where he built the desk for me. I have many delicate and valuable art work on walls and shelving/tables. I was a bit worried about something breaking until I saw him enter the room and take notice of my belongings. Before I could ask him to be careful he said to me that he had to grab something from his truck. Roger went to his truck and came back with moving blankets / drop cloths and a padded mat to lay out all the parts and pieces on as well as his tools. Roger is a very nice man and is a true professional in every sense of word.
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    Developer Response

    We appreciate your review.
  • Jobs disappear in seconds

    I’m not sure in what area other installers are in, but in Miami, Florida the second I get the notification that a job is available it’s always gone by the time I even get to open it. It’s like throwing a piece of meat to a bunch of hungry wolves! I’ve had the application for over 4 weeks and have yet even had the opportunity to open the notification and accept the job! This is a joke and literally a waste of time. If you live in Miami and want some extra work I suggest checking other options unless you can have your phone in hand all day waiting for a notification to come in and instantly accept without even looking at what it is or where it is. Good luck!
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    Developer Response

    Thank you for your feedback.

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