Wayfair Service Pro User Reviews

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Leave a Review Wayfair Service Pro
  • Good side hustle

    I’m enjoying working for wayfair it’s a good way to keep me busy in the mornings before other jobs. You have to stay on top of the notifications since there seems to be a lot of competition in the city. I typically only grab jobs that are really close to me to save on vehicle wear and gas. Customers have mostly been really nice and appreciate the help and some even tip. If a job takes more time than expected which has only happened a couple times, a rep will compensate you for the extra time, I’ve always been able to get someone on the phone immediately and they seem nice and on your side. Of course I make more money on my own jobs but in my opinion this is a solid side hustle to fill holes in your schedule and stay busy. I also like that they reward you for efficiency, paying you the estimated amount even if you’re done early, and they pay in full for customer no-shows or really late reschedules. So far so good thanks wayfair.
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    Developer Response

    Thank you for this amazing review! We truly appreciate the time you took to give us such wonderful feedback.
  • The Best app for the skillful

    The best furniture assembly pro app by far with regards to consistency of jobs, pros are guaranteed work, some jobs are easy and some are quite difficult. I still don’t understand why the pay is cut by 25% whenever the amount of work and time is doubled, so the more hours you work the less money you earn, how demoralizing is that? I wish they will increase the pay a bit considering the current high cost of gas, and living in the US in general. as an incentive please stop the pay cut rates. Pro support is on point, shout outs to the pro support teams. Thank you
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    Developer Response

    Thank you for your positive review!
  • Disappointing

    The time Wayfair says they expect to assemble an item is underestimated, if it says 2 hours it will take 3 or 4 hours to assemble, they don’t count your driving time, 40 to 70 miles x 2 = 140 miles away and they expect that will come out of your pocket for a $27 or $36 job, they don’t pay for gas and mileage, The pay is not great for bringing your car, workers paying for the gas, the car insurance, your tires, your phone, they don’t pay for phone, there are no benefits, no health and no dental insurance. They charge the customer $100 or $200and offer you $45 to do the job. Abusive.
    The worst is to have to call to request the extra time and wait for a review that sometimes happens and sometimes doesn’t… Keep your own tracking save the job numbers and hours,
    I take pictures of the jobs, to prove its done.
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    Developer Response

    Thank you for your review. We strive to offer fair pricing for all of our jobs and are sorry we haven’t met your needs. Please reach out to us with any questions at 844-266-4373
  • Service pro

    It’s a good app with consistent work in any area your located in i would refer this app to other pros as well the only thing is that the payments sometimes take to long to get into your account if I do a job today I expect to get paid between today and the next morning not a week later or so they need to find a way for faster payouts other then that the app is good.
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    Developer Response

    Your feedback is vital to helping us improve, so thank you for reaching out.
  • Most often the job is cancelled last minute with no compensation.

    I’ve completed a couple of jobs for Wayfair using this app, but more often than not the job is rescheduled last minute with no compensation. The pay rates are the lowest in the industry and not worth this much effort and lost wages.
  • Good Gig App

    Easy to use, fair amount of work available depending on the time of year, pay is good on average (occasionally jobs are priced inaccurately so you have to be careful sometimes), great pro customer service. Would be nice to see your own reviews/ratings. Also wish more jobs were sent here rather than Handy- it’s your app, send all the jobs here!
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    Developer Response

    We appreciate your feedback and review!
  • Site review

    The site is weak as far as available jobs in such a large town goes and the prices are sub par for the work , time and fuel involved in going to any of these locations.
    So far we have made zero profit on any job we have gotten from this site .
    We are a highly experienced assembly service with 11 years of experience in this field and are very disappointed with this formats performance and pricing structure.
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  • Ok app

    This app should have the option to set up alerts for dates and times that jobs are available. Other than that it is ok. It is straight forward.
  • If you like to work hard

    So you drive all over the place. Deal with some nice people and some mean ones. All the gas you put in wear and tare on your vehicle. For wayfair to take over half the assembly money they charge to have it done. I thought maybe doing it directly would pay more then doing it through handy pro. But same thing here. Not worth it. If you want to pay me $102 to do a entertainment floating tv stand. And way fair only takes $42 like they pay us. Then it would be worth it. Stay tune my app will be out soon for all skill trades. Take care of the workers. Like it should be. My ideas will blow all these apps away drops end of January
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    Developer Response

    Thank you for your review. We strive to offer fair pricing for all of our jobs and are sorry we haven’t met your needs. Please reach out to us with any questions at 844-266-4373
  • Feedback

    1) Using full address instead of using GPS coordinates would be better when opening up the map in the app.

    2) It would be useful if it shows the Job IDs on “Pending schedule “ jobs on My Jobs page.

    3) A feature where we want to work areas. List or Radius of the work area drawing map

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