Leave a Review Scentbird Perfume Box
Number 1
I have a few subscriptions to things to try it whatever ( not sure the name of these are) ANYWAY sentbird is my favorite. You can try new perfumes without filling your nose with coffee beans at the store. The only negotiate side is that I can be a little impatient, so waiting for the next sent seems like it takes forever UNLESS i get that perfume that you love which I ha r only gotten 1 I didn’t care for. They ask questions so they can Bertie down ones that fit you.Show lessawildchild77
Love the concept, but the execution...
I am and always have been a crazy perfume woman. Accordingly, when I heard about scent bird I could not have been any more excited. I have been a member for over a year now and I have loved it the vast majority of the time. The only thing I wish would be better is the app. The service is fun and exciting but the app is horrifying, confusing and tiresome. When I first joined, I assumed it was merely the initial app that would soon be fixed, spruced up and made wonderful. However, after a year I have yet to see it. I truly hope that you update this app soon, because the only reason I have not left yet is because I have never had a major problem with the service. If and when that were to happen, this app would be entirely in adequate to assist. After a year, I still struggle to navigate the app and put the perfumes in my queue. Please fix your execution, because the concept is just spectacular.Show lessBlupup
Developer Response
Hi there! Thank you so much for your feedback. We're so happy that you've loved your Scentbird subscription so far. Our iOS app was released in April 2019, and since then, we've made several updates in efforts to further improve it. If you could kindly share your feedback and features you'd like to see added in the future, please send an e-mail to socialsupport@scentbird.com. We'd love to hear from you.It’s alright
I thought I would give this a try. I had a hard time getting my orders delivered to me for some reason for three months. I will admit that customer service was on point and bent over backwards to make sure I received what I ordered. But for some reason the USPS would not deliver to my home address without me putting in a request via the tracking number provided. They have a good amount to colognes to try. If you don’t make adjustments to your queue then you will have a bunch of cologne or perfume just sitting around. So, stay on top of it. The only thing that frustrated me was trying to cancel my subscription. They don’t make it easy at all to cancel. You have to hunt and peek to find it. Once you do, you have to hit cancel subscription and then go another page, then you have to give a reason, then you think your done, wrong. You have to find it at the bottom of that page. You have to keep playing “find and hit the cancel subscription button” game until you have confirmation page saying you have canceled your subscription.Show lessEclevy
Developer Response
Hi there! Thank you so much for sharing your feedback. We truly value your input and will take your feedback into consideration as we continue to better our service.Fabulous scents
I have to admit that there are quite a few fragrances that I enjoy from Scentbird. And the price is so affordable. I get 2 fragrances every month (my preference to receive that many) and it’s great because I get to enjoy them. My boyfriend loves the colognes I get for him from Scentbird, as well. And I love how they recommend new fragrances and items that I might like based on what I’ve already purchased or just because it’s a new product they’re offering. Love, love, love it!Show lessCaliMami86
Pretty good so far
Not bad. I enjoy how quick the interface loads. It’s simple and to the point. Like most apps it’s set up differently than the actual website, but that’s perfect. There’s a time and place for everything and apps should be able to load fast. I do crave access to their blog as I do read that often enough to miss it (wasn’t there last time I checked—which was a while ago) and I do like seeing the entire list of perfume notes but it seems the list is only partial. These two things, the access to the blog and then the perfume notes I wish could be built into the app. However, if it slows the app down then don’t bother—I’ll just go to my desktop.Show lesstuberose_girl
Much better, but lacking just a bit.
This app is SOOOOOOOOO much better than the browser-based queue, I cannot stress that enough. The ease of use here dictates that I will be using the app to manage my orders every time. However, the main app page feels like it is lacking. I would recommend including the monthly scent, as well as the current offers marquee on the main tab. I currently allow the default scent to ship because I like the excitement and exploration of trying things that I may not otherwise order, but you cannot see the upcoming monthly scent through the app. This would easily be a five star app if they found a way to include that.Show lessCranjisMcBasketball
