Leave a Review TASC app for iPhone
McDonald’s
Worst app I have ever tried to work with. Nowhere to see all activity on universal account. Balances on transactions page don’t make sense. No explanation as to minimum transfers or minimum balance required. No call in support as wait times are ridiculous. No online chat or support. Message upon opening app says errors retrieving info but tells nothing about what to do about it. I am looking to see if I can transfer the entire account to another company who is user friendly. Total frustration with TASC!!!
Ps. Nickname requirement here is ridiculous!!!Show lesstascshit
Horrible App and Horrible Company
I retired October 8, 2020. Here we are, December 3 and my money has yet to be added to my HSA account. I have tried to use the app, which says error fetching accounts—apparently because they are sitting on my money. I have called numerous times and sent an email. No response and no resolution.
Todd HinzShow lessmaidvjurg
Does not work
When I first used the app and logged in, I’d always get the error “Error fetching data” but I could still see the MyCash balance and transactions. Now, within the last week, it quit working - no data showing for MyCash balance or transactions. I had hopes for this app but I think I’m ready to remove it from my phone. Contacting customer service by phone takes a long time and to receive an email response takes even longer. This app requires more R&D and testing.Show lessSD Speeder
Developer Response
Message: Thank you letting us know things are not working well for you. We want to help. Please email us at participant.feedback@tasconline.com to share more details and allow us to help you directly.Vitamin rembursements
Why are OTC vitamins that a doctor tells you to take not considered for the flex card? I was told to take vitamin D for my osteoporosis and when I bought them at CVS the card would not let me pay for them from my flex account. Please advise on why not.
Patti Mathewsstrwbrypat
Not a good experience with TASC
My employer (School Board of Broward County) switched to Tasc this year from Payflex, they freeze your funds without warning, no communication even though they have all your email, address and phone number. Been dealing with Tasc taking my payroll deductions and not adding them to my account contributions for 4 pay periods now. Customer service gives no information other than a “glitch in software “ . Enough is enough Teamlime or Teamgold whoever is mismanaging my funds. Computer glitches are momentary and usually resolved within a day, this is misappropriation of funds.Show lesssubcool614
SEAMLESS AND EASY!!
Love this app!! Makes my life so much easier! Can upload or take photos of documents. They’re also very fast with reimbursement requests. So much better than the old company we were hassled by (Asiflex). Thank you!Madiluck
Not user friendly
The app is not user friendly, there are little if no instructions and the clerk and manager were on the phone with me for nearly 40 minutes (spoke poor English and were not helpful)... the solution was to submit the pictures again... then the payment was not credited to my cash account, rather paid to the provider.. the clerk and manager clearly knew that I paid the provider and it was clear on the invoice that I was seeking reimbursement. Very disappointedShow lessHello.. will not let me submit
They will not release my money
I have submitted numerous reimbursement requests with pictures of the receipts for the dependent care, 1 declined and 2 have been pending for weeks. So not only did I lose money from pay deduction to put into the TASC account, I’m still paying oop for child care. So I’m losing $142 every 2 weeks with almost $600 just sitting in this account. I used the card at the eye dr and they want proof that’s what I used it for even though the transaction clearly states the name of the office! Our job just switched to them in June and I’ve already submitted a form to cancel my tasc account! It’s bs! We should never have this much trouble accessing our own money especially when I’ve provided all the necessary proof! So bye bye tasc!Show lessMLRB90
Developer Response
Message: Thank you letting us know things are not working well for you. We want to help. Please email us at participant.feedback@tasconline.com to share more details and allow us to help you directly.App not working
Six weeks ago I use this app and it worked wonderfully. I’ve now tried it every day for the past five days and when I login it gets stuck on the terms page where I have to click agree. I’ve rebooted my phone, I’ve uninstalled and reinstalled the app several times and I’ve called customer service, which was a complete waste of time. I asked customer service for tech-support and they said they could not transfer my call to them.Show lessccvrtiidvhj
Best Flexible Spending App
I wasn’t going to get flexible spending because of the way our old flexible
Spending management company handled reimbursements. We are using TASC for the first
Time and I absolutely love this app. It has everything you need in one place. And- their response time is fast.Jolleyjenny
