Great app
My apartment community recently started utilizing Fetch to assist with the influx of packages arriving in the leasing office. At first I was a little annoyed, but after using the service initially, I realized this was much better than the leasing office accepting my deliveries! I don't have to wait in their office (during their limited office hours) for them to search around the store room for my package. I just ship my orders to the Fetch warehouse, they receive it, and many times I can schedule delivery to my door on the same day, during a convenient delivery window! That way no packages sit outside my door for hours for the package thieves to steal. The app is great, and always sends me notifications when a package has been received at the warehouse, I can schedule my delivery window, then I'm notified again right when my packages are dropped off outside my door! Great service and the app is seamless!
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Constant Issues With Delivery
For the last couple of months I have been having issues with my packages being delivered. When Fetch first started doing our deliveries I had no problems. Tonight the delivery person stated they attempted to deliver my package when they did not. I’m sitting in my living room right next to my front door had they knocked THERE IS NO WAY I WOULD NOT HAVE HEARD THEM, when I received the text I immediately phoned fetched the gentleman was very nice he put me hold to get in contact with the driver well while he has me on hold, I’m walking looking for the fetch truck by then my guest see the lady that’s delivering the packages in the garage on the 1st floor, he ask her was she fetch and she said yes, he told her she just marked my package as me not being at home and we are home, she stated she knocked but she did not knock. Please fetch speak with your delivery people about these issues that are happening. I understand this is a big complex and maybe walking it looking for apartments is to much but I’m never going to schedule a delivery and not be home. So please knock on my door because I’m always sitting next to the door when I know I have scheduled for my packages to be delivered ......
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We love fetch
Best thing our building has done to help prevent our packages from getting stolen. Before fetch we were afraid to get anything delivered to our home because every single package we order got stolen we had to get everything delivered to or jobs, it was uncomfortable having to carry every package home. Once our building to this services in our building we sign up right away and We haven’t had any problems with fetch and their customer service is amazing you can text, call or email them. We are pretty please with their services.
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