It used to be good
I loved this app when it first came out. All of the changes have made the app worse with each change. I get different errors every time. Too many to list. This is the only app that has totally locked up on my iPhone 14. That's just one of many errors. It's so bad now that it no longer works. I have tried 4 different stations over several weeks and didn't get it to work once. And when it did work it had gotten very inconvenient to use. They should scrap the app, since they don't support it, and just allow us to use a pay app that works.
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First time
The wife and I went to the Chevron station on Eagle Road in Meridian Idaho and it was our first time using the new Chevron app the store we went to was not a participating agent but they had a beautiful car wash there that worked very well and did an extremely good job of cleaning our car on the outside with high volume pressure on the vacuum to the inside of the car so other than that it was a little hard to figure out how to get your car washed at first but for signing up for the gas and paying for it with my ATM card was awesome and the process went very fast it was our first time using the app but not to bad
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Response from developer
Hi Bruce! We appreciate you sharing your experience and thank you for your business. The Chevron Texaco Rewards program has launched in select areas and will be available in more markets later this year/early next. For more information and to locate participating stations, go to https://www.chevrontexacorewards.com Safe travels to you!
Fantastic!
I love using this app. The best part is the discounts! After only three tanks filling up with a 50 cent per gallon discount, I’m now getting $1/gallon discount now. PLUS I can tie my Safeway rewards number to the app so I get that discount as well!
Also I like that I can pay from inside my car and don’t need to use a credit card and risk being skimmed.
Also I like that I can pay from inside my car and don’t need to use a credit card and risk being skimmed.
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Rewards are a joke
I’ve had this app for over 9 months and spent a couple thousand dollars on gas and have not received any rewards points. I didn’t even notice at first but, every Chevron gas station I go to does not participate in rewards and there is no way to look up which gas stations do participate. I tried looking up different locations on the app and the all say “Grocery/Gas Rewards” when in fact they do not have gas rewards. It seems like a scam for them to promise rewards for giving them our business when it is nearly impossible to find a location that honors that system. All I want is an east way to find participating Chevron locations.
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Dysfunctional
I went to several service stations and the app would not work for me to make my purchase I sat two hours waiting for the app to work properly at a nearby Chevron I left that location and went to a nearby Texico and tried and it would notWork properly there either I left there and went back to Chevron and it still wouldn’t work turnaround went right back to the previous texts ago and it finally worked I think there is such a bad glitch in the system when it comes to get gas with Chevron out with the Chevron app Chevron app is very dysfunctional thank you
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Ruined
So, this app straight up doesn’t work. Opened the app… connection error, reached the main menu, connection error, went to sign up, recieves verification letter and…. You know it… connection error. Meanwhile I’m streaming in an old Fire Tablet 7 on the same Wifi but this is not the only thing that actually got me upset. I have a family with needs, my sis getting anxiety attacks. So to help, I’ve purchased a GCard of Chevron to help her husband get around since they haven’t been doing good because he had not been working well because of getting out of work to aid my sis. I live far away from her. Chevron is the closest thing they have (thats why i got the GCard) but seeing their “you can only use it on our app”. Now I am worried they can’t get to the hospital or he arriving to aid my sis because pf how fuel has gone up. This app doesn’t work, this really upsets me! I studied some of programming. Re-Do the app from ground up please. That’s the only fix. I’ve read all the reviews, and most are having similar problems and worst.
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Response from developer
Hi- Sorry for this inconvenience. We were made aware of the issue and our team took immediate action to correct the problem. Thank you for sharing your feedback and safe rides!
The app is no longer useful
I have had some version of this app for years and never have had a problem with it until the app redesign. I can no longer access my account to fill up my tank because my phone number has been invalidated. I received ZERO notification of the change until I tried to fill up my tank. I DO NOT give my cell phone number to companies. I use VoIP numbers for this very reason. Because of this, I no longer have access to my account or the history within. It’s rather aggravating and I’d really like to know why VoIP is no longer acceptable.
This isn’t the only issue I have. When accessing my credit card account, it’s launched to the web and there is no option for using Face ID. Older versions used to have it. It’s a real pain having to put in a user ID and password every single time. Once in my account I am unable to view credit card statements. They simply will not open after pressing the link. So really, the only value this app has for me now has been stripped down to viewing my account balance and to pay the card.
I think you guys need to go back to the drawing board regarding the user experience of this app. It used to be good and Iwas VERY happy with it. I really liked getting gas with the app. It was super easy and fast. Now, not so much, because I’m locked out.
This isn’t the only issue I have. When accessing my credit card account, it’s launched to the web and there is no option for using Face ID. Older versions used to have it. It’s a real pain having to put in a user ID and password every single time. Once in my account I am unable to view credit card statements. They simply will not open after pressing the link. So really, the only value this app has for me now has been stripped down to viewing my account balance and to pay the card.
I think you guys need to go back to the drawing board regarding the user experience of this app. It used to be good and Iwas VERY happy with it. I really liked getting gas with the app. It was super easy and fast. Now, not so much, because I’m locked out.
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Google Voice Number No Longer Works!
Why did you get rid of the ability to use a Google Voice number?! My Chevron app account was registered with a GV number when I first signed up and all of a sudden I had to log back in and when I inputted and tried to submit the phone number to login it said the number is an unsupported number!
Some people rather use a VoIP number to better control spam calls and SMS from services that suffer from data breaches! And being able to use a VoIP number with a service, we do not have to scramble to change it with the service if we change our number or are forced to change the mobile number. The VoIP number is always linked to us!
Some people rather use a VoIP number to better control spam calls and SMS from services that suffer from data breaches! And being able to use a VoIP number with a service, we do not have to scramble to change it with the service if we change our number or are forced to change the mobile number. The VoIP number is always linked to us!
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Linked Gift card can't use
APP is good app and easy to use. But not sure when, it starts unable use multiple gift card as payment to purchase at the same time. I was purchase successful in the first time, and then I tried use second linked gift card to continue filling, it wasn't work and keep saying: processed error, please wait or contact customer service, I saw some answer said it is limited up to $100, but mine not even over $40 yet. That's odd.
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Problem using app
This will be the fourth time I’ve tried using this app and it’s the first time I got it to work right.I was getting very disappointing the first three times and today I thought about it more and I was glad that it worked this time thank you so I lost out on the other three. Okay
