Chevron User Reviews

Chevron
Chevron
Chevron U.S.A. Inc.

Reviews Summary

Top reviews

Worthless App

I purchased a gift card over a month ago added it to my app and ever since I added it I’ve been unable To purchase gas through the app using any form of payment. After nearly two months I get an email from someone saying my account is inactive with no further words to say how I will fix my situation.

The app still doesn’t work I don’t want to send anymore notes or messages or talk to anyone I want it fixed and allowed to use the app I bought a gift card and now can’t use it.
Show less

I’m surprised

Thought it was a point collecting app, but it’s actually much more. I love how it makes paying for fueling so much easier. With this app, you don’t have to stand in front of the fueling machine and mess with the payment screen and card reader. The payment process on the app to the fueling machine is seamless.
Show less

Awesome love this app

This new update with the Chevron app is next level because when you fill up your car/truck you will get reward points for filling it up and then you could use your rewards point to get your gas a little bit cheaper. Thanks chevron with Techron

E-gift card does not work

I’m so disappointed. This app was working fine at first, but now when I try to use the app at the pump to pay with my chevron e-gift card it does not work. I contacted support and they don’t answer the phone. I’ve left voice messages and they don’t call you back. I send an email and support contacted me and said the problem had been resolved but that is not true because I tried to use it the next day at the gas station and it did not work. I have $80 on a e-gift card and they won’t refund me or fix this issue!!!
Show less

Works fine but no stations listed in CarPlay

This app is functional, and I like that you can even pay through CarPlay. My only issue is that in CarPlay it only shows the nearest station on the Fuel Up tab (but no way to select it to get directions. The Stations tab has a window labeled “Find Stores,” but it’s always blank. I’ve triple checked that location services are enabled for the app.
Show less

Easy to use and have yet to fail on any station!

As the title states, this app is just plain and simple. I have all the apps available for any gas station yet this one never fails me anywhere. I like how even thou when you’re reedeming your points for the discount on gas, it gives you points for that gas too. Another plus is that it shows you on the main page what items to purchase and gives you points and how much.
Show less

First Time Using the New App

This is a great promotional offer. However, I encountered payment issues. It did not default to my Chevron Techron Advantage card that I successfully loaded last night for my long trip. Instead, it used my other credit card that I did not load into my app. I had to load it again at the service station and encountered a payment issue. This was frustrating and to add to the frustration was the on screen selection button on the dispenser did not work according to the Chevron rep so I had drive to the other side of the dispenser because the other dispenser in front of me was out of order.

Needs more fine tuning.
Show less

The best reward points in America

Let me tell you how great the app is. No touching or communicating with anybody. Everything is done through the app including picking your pump number. Only touching is of the gas handle and opening the gas cap on your car. Now the best part is when you get to 1000 points which you automatically get on your first and second purchase through the app you get a dollar off per gallon that is amazing. So if you get 13 gallons of gas you get $13 dollars off. Thanks Chevron for a great and rewarding app.
Show less

Easy to use

This is the best app. I have Apple Pay attached to it. It makes filling my tank a breeze. I don't have to dig out my card; I drive up, select my pump number and pump my gas (at a discount). The rewards program is great! I have filled up at least three times using the $1 off/gallon points. The bonus points made this happen. This reinforced why I use this app. Thank you!
Show less

Not working

App has never sent the validation email. Account is new and never received the sign up points. Called customer service and was told someone would respond. They did email back and did not address the issue. Horrible app and service! Also a gift card was added to the account and it disappeared. Shady tacky company. WE have contacted them through the so called customer service # multiple times and the last time they said there is NO REWARDS program, It’s just an app with no rewards attached. Apparently something bizarre is occurring and everyone is lying about it…. Really weird yet not surprised! The response is woefully lacking in information to address the issue.
Show less

Response from developer

Hi- We' re sorry for your recent experience using the mobile app. The company is always actively working to improve service levels and your feedback is invaluable. Please allow us another opportunity to address your concerns. To assist you further, please call us at 855.285.9595, option 3 or e-mail us at cccweb@chevron.com. We would love to gather more information about the incident and investigate as to why it didn’t work on your device. Thank you. -Shar

Alternatives to Chevron