ATMS
I have banked with Simmons bank for over 12 years now. I have like most of the features. My only complaint is that the ATMS are frequently down. Either the machine or the cash dispenser. I commute 45 miles each day to work and this is the case with the Simmons ATMS in my home town and in the town in which I work. I hope to see new ATMS going in all Simmons banks soon!!
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A joke
This is the worst app for any of my 3 banks I use. It glitches all the time. Doesn’t show in real time your balance. Everything pends for way longer than the usual. Even instant transfers from Apple Pay take forever to post! It lags terribly and even has charged me over draft fees when I didn’t deserve them. Thankful that employees can see clearly that it was a glitch. No fault to the hard working people- this is the worst bank policy wise and the app is no redeeming factor! I’m so ready to change banks!
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Mobile app
So far this app has worked really well. I can do what I need to without a lot of hassle. The only reason I did not give 5 stars is that it is somewhat difficult to navigate and find what I need. Example-a message told me to check the version of the app. Never could find it. Just hope I have the newest.
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Worst Banking App Ever Designed
This app has serious issues since its overhaul 10 months ago. The settings for the dashboard is worthless. It does not show balance after each transaction when turned on. It never gives a correct checking account balance and now has doubled every transaction made while on vacation. I have to call or go online to get a correct account balance which is more time consuming. Please fix or hire a new developer. 😖😫
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Long time costumer
We have been long time costumers starting with Sac River Valley Bank, Darrel Johnson.
It’s been a pleasure to have such great people to work with everytime we needed a loan. Only thing I dislike is the new faces replacing the ones we have dealt with for years. Asking them to retire should be left up to them when they want to, not be asked too.
Tks for your great service and will continue to keep our accounts with you.
It’s been a pleasure to have such great people to work with everytime we needed a loan. Only thing I dislike is the new faces replacing the ones we have dealt with for years. Asking them to retire should be left up to them when they want to, not be asked too.
Tks for your great service and will continue to keep our accounts with you.
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Terrible App
Please do not download this app. I recently switched over to Simmons a month ago. Once I downloaded the app I noticed when I would make a purchase the money would be taken off my account immediately after the transaction. But days later when I opened my account I would be in the negative with ridiculous overdraft fees. I had 5 overdraft fees and it left my account in the negative. I knew something was wrong because I always check my balance after EVERY transaction. I started researching online and found that other members of Simmons bank also had this same issue and learned that Simmons intentionally pend transactions so that it would post to your account late so that you would have to pay overdraft fees. A friend of mine also had this same issue until she deleted the app. I have never had this problem with any other bank . I’ve deleted the app from my phone and if this problem continues I’ll definitely be switching banks.
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The older version was better
The new one has things everywhere and not where they need to be. I wish that the creator actually had to use this app. The new one isn’t grand. I like the old one better! The bank never pull stuff when it’s supposed to or never shows things on correct days. It take sometimes a week for things to show and this is the only bank I’ve used with this issue.
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Doesn’t work most of the time.
I really hate they changed the app. This new one is terrible. It doesn’t work most of the time and when it does my account is usually always off. Take forever for it to catch up. A lot of the time I can’t see my transactions because the app isn’t working. It’s just frustrating and I wish the old one would come back!!
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New and improved, except it doesn’t work on my iPhone or iPad
Good app when it’s working. But, for some reason Simmons seems to like making constant changes and it always creates chaos. Since the most recent changes the app won’t load my transactions on my iPad; I only get my balance. I tried deleting the app and re-installing (which worked on the last “new and improved”); however, not working this time. Right now my iPhone has loaded the transactions but missed all from May 8-May 14. Both devices have the latest software updates.
Last time I had problems, tech people’s advice was to wait and eventually it would update????? Why can’t they just leave things alone. I can’t even get the Simmons website to load my transactions, so online banking is useless.
Last time I had problems, tech people’s advice was to wait and eventually it would update????? Why can’t they just leave things alone. I can’t even get the Simmons website to load my transactions, so online banking is useless.
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Convenient banking
We love the connivence of online banking and the app is easy to navigate. We don't even have to get dressed to do our bank business. We've been customers since the Metropolitan days and banking just gets better.
