Gexa Energy User Reviews

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  • Crashing

    App was working before latest update. Now it just crashes right at the sign in. Complete garbage just like the company.
  • App doesn’t work

    Literally will not move past the sign in page. Ever since their recent update I’ve had issues with paying online as well. Called multiple times to let Gexa know and customer service seems to have no idea how to submit a technical support ticket. This company is awful.
  • App

    The app never passed through password screen. Correct password, and able to log in through web browser. App has never opened with credentials
  • App

    The app won’t let me sign in anymore. I Can log in just fine on the browser, but the app won’t let me.
  • Never works

    This app worked 2 times. And It never lets me log on now. And they won’t let you review your last bills unless you go through the app. That doesn’t work.

    Gexa isn’t all that. And it shows on the app.
  • No longer able to log in

    Once the app finally worked, it was great. Now after an update it hasn’t let me log in in months. For as much as I pay per kWh, you’d think they could at least make an app that works.
  • Rarely works

    The app usually doesn’t work. Won’t even sign in
  • Update immediately please

    What’s the point of having an app when it does not work. I’m so irritated with this!! Anyone have any suggestions on a better energy company??
  • Horrible app

    This app has let me log in one time since I’ve downloaded it in November. It does NOT WORK for paying your electric bill or even viewing it.
  • App works great

    App really works great. This app has features like make quick payments, renew, etc.

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