ProdataKey User Reviews

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  • Apple watch app

    Please make an apple watch app. I sometimes leave my phone inside and get locked out. But the one thing I never put down during the day is my apple watch on my wrist.

    Developer Response

    Thanks for your feedback.
  • Find another option

    Terrible app and access (more like lack of). Crashes constantly. Always looking for the portal. Constant log in requests only to not recognize your email and require you to message your system admin. It will take an exterminator to rid this awful system of the bugs.
  • No longer working

    No longer working it crashes

    Update: works after deleting and res install

    Developer Response

    Please watch for an updated app (version 2.5.1) that corrects a number of issues. If you continue to experience issues, please reach out at appfeedback@prodatakey.com, so we can look into your issues.
  • Crashed and wont let me recover

    This app randomly stopped working. I deleted and than re downloaded it. It deleted all my credentials and then kept telling me it didn’t recognize my email, even though I can clearly see they emailed me 6 months ago. Tried using the email they sent me back then to reactivate and the app said it expired. 100% stuck now.
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    Developer Response

    If the Request Replacement Credentials doesn't work for you (must be the same email address where you received your original invite), the organization that administers PDK for you may have elected not to use the feature for security concerns. Please contact the property manager or security team and request new credentials. Sorry for this hurdle.
  • No Apple watch app??

    Could we please add Apple watch functionality so that we don’t need to go digging for our phone if our hands are full? We pay our gas pumps off our apple watches these days, and I’m surprised this doesn’t offer the same functionality yet.

    Developer Response

    Thanks for the feedback. We agree that having access on a watch will increase the convenience. We have this on our backlog to consider for new products/enhancements.
  • App won’t load

    When trying to open the app, I get the load animation and then it crashes. Phone is a 13 Pro Max on iOS 17.2.1. Only reason I give it 2 stars instead of 1 is it did work in the past. Not sure when it stopped working.

    Developer Response

    Sorry to hear this is happening. We have a version of the app in beta with a number of fixes. Please reach out to appfeedback@prodatakey.com and let us know you want to try the beta. We can get you instructions on how to access the app early. We'd love your feedback. Otherwise, watch for an update shortly.
  • App hardly ever works!

    This app works less than 10% of the time, and I still need to carry metal keys whenever I try to enter my building. There are three touchless pads in my building in the app doesn’t work on any of them. Even on the rare occasion when the app actually works, it typically takes seven or eight seconds to unlock the door, something you can do in two seconds with a key.
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    Developer Response

    We want to understand what's happening and fix things for you and any others. Please send us an email at appfeedback@prodatakey.com so we can learn what's happening.
  • A Long Overdue Update Needed For ProDateKey

    Prodatakey offers a comprehensive access control solution, but it falls short in terms of user interface design and integration with Apple devices. While the system provides robust security features, the outdated UI and the lack of Siri or Apple Watch support hinder the overall user experience.
    One of the notable drawbacks of Prodatakey is its user interface, which appears outdated and lacks the sleek, modern design seen in many contemporary security systems. Navigating through the interface can be cumbersome, and users accustomed to intuitive and visually appealing interfaces may find themselves struggling to adapt.
    Furthermore, the absence of Siri and Apple Watch support is a significant drawback for users invested in the Apple ecosystem. In today's tech-savvy world, seamless integration with popular devices is crucial for enhancing user convenience and accessibility. The absence of such features not only feels like a missed opportunity but also puts Prodatakey at a disadvantage compared to competitors offering more inclusive compatibility.
    Despite these shortcomings, it's essential to acknowledge Prodatakey's strengths. The access control system itself is robust and reliable, providing efficient security measures for businesses and organizations. The platform offers a range of features that contribute to a secure environment, including user management, activity tracking, and customizable access levels
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  • Please make this available on an Apple Watch

    I absolutely hate that now I have to bring my phone to the gym just to get through the door. I run outside when it’s warm and would usually go to the gym after, and I don’t normally bring my phone to these runs, but now I have to and my pockets in my leggings aren’t the most reliable. Haven’t been in the gym for a few weeks now.
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  • Does the job but can be improved

    While it does the basic job, it can definitely be improved.
    1) Apple Watch support for iOS.
    2) Widget to put on iPhone instead of having to scroll to the app & open it.

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